We stayed here initially Friday evening. The issues began at 10pm when a couple began loudly arguing in a room nearby, this continue again in the early hours. Security were notified and this eventually stopped. We were booked to stay again Sunday and had to do so due to no refund option. Reception upgraded our room however this stay was worse than Friday. A couple began arguing at 1am until 5am when security eventually evicted them after I sent them several text messages reporting the arguing and fighting. Disappointed with this hotel and the way management deal with the issues. I would not recommend.

Room ok but a bit small. The card said "Dial 0 for reception", but there was no phone. My bugbear is having to pay for parking, even with a disabled badge. It's petty and money grubbing.

Room ok but a bit small. The card said "Dial 0 for reception", but there was no phone. My bugbear is having to pay for parking, even with a disabled badge. It's petty and money grubbing.

Easy to get to. Stayed on second floor, corridors and outside very noisy. Didn’t sleep well. Dinner order wasn’t right, offered a complimentary drink and then billed for it. Maybe an off day, maybe not.

Easy to get to. Stayed on second floor, corridors and outside very noisy. Didn’t sleep well. Dinner order wasn’t right, offered a complimentary drink and then billed for it. Maybe an off day, maybe not.

Started out rough the room they gave me initially was still in use and I went down to the told them what happened and with in five minutes they had a new room for that was upgraded free of charge. The professionalism of the staff and quickness to fix the mix up made it a very minor bump in the road.

Started out rough the room they gave me initially was still in use and I went down to the told them what happened and with in five minutes they had a new room for that was upgraded free of charge. The professionalism of the staff and quickness to fix the mix up made it a very minor bump in the road.

Excellent stay thank you x

Excellent stay thank you x

Good location. Was very convenient to the train station and where our tour pick up point was. Pubs w live music nearby. Restaurant was on the noisy side but good food. Breakfast was good. Bath mentors avail upon request. Staff helpful.

Good location. Was very convenient to the train station and where our tour pick up point was. Pubs w live music nearby. Restaurant was on the noisy side but good food. Breakfast was good. Bath mentors avail upon request. Staff helpful.

Comfortable hotel w a convenient location. Restaurant was noisy but good food. I had the largest room w a river view, so was comfortable.

Comfortable hotel w a convenient location. Restaurant was noisy but good food. I had the largest room w a river view, so was comfortable.

There was a lightbulb missing in one of the bedside sconces which limits lighting in the room. The phone worked in this room but on my previous stay several days earlier in another room, did not work. I was unable to contact reception desk. Should have a staff person directly assigned to check over such details.

There was a lightbulb missing in one of the bedside sconces which limits lighting in the room. The phone worked in this room but on my previous stay several days earlier in another room, did not work. I was unable to contact reception desk. Should have a staff person directly assigned to check over such details.

Booked a river view room but was given a street view room next to a main road.they supply ear plugs because of the noise of the drinkers on the night and road sweeper early in the morning.over all not worth the money and because of the noise only rates been a 2 star hotel.

Booked a river view room but was given a street view room next to a main road.they supply ear plugs because of the noise of the drinkers on the night and road sweeper early in the morning.over all not worth the money and because of the noise only rates been a 2 star hotel.

Very central. Good breakfast.

Very central. Good breakfast.

Nice hotel in city center, walkable to lots of restaurants, pubs and shops. Would have definitely given a 5 star if it weren’t for the fire alarm going off at 5am one morning, making for a rough sleep one night.

The service provided was excellent and the room looked as per the description. The room was also well cleaned. Unfortunately our room was located on the second floor and even though the window was closed we could clearly hear the Friday night festivities going on outside. The staff clearly knew this as one set (for a double room) of earplugs were provided which were essential to falling asleep. Earplugs are fine for a hostel dorm. It's not good enough when spending more than 200 GBP per night. Sadly, we won't be returning here.

Nice hotel in city center, walkable to lots of restaurants, pubs and shops. Would have definitely given a 5 star if it weren’t for the fire alarm going off at 5am one morning, making for a rough sleep one night.

The service provided was excellent and the room looked as per the description. The room was also well cleaned. Unfortunately our room was located on the second floor and even though the window was closed we could clearly hear the Friday night festivities going on outside. The staff clearly knew this as one set (for a double room) of earplugs were provided which were essential to falling asleep. Earplugs are fine for a hostel dorm. It's not good enough when spending more than 200 GBP per night. Sadly, we won't be returning here.

Bed bugs problem. We had rashes all over. Hotel promised to refund the total amount. Haven’t received the refund yet.

Bed bugs problem. We had rashes all over. Hotel promised to refund the total amount. Haven’t received the refund yet.

My room was not available at 2:30 when I arrived via train. Others had their rooms available. They let me keep my luggage in lobby secure. Found somewhere to eat. Too was noisy from 10 pm until 2 am with outdoors partying.

My room was not available at 2:30 when I arrived via train. Others had their rooms available. They let me keep my luggage in lobby secure. Found somewhere to eat. Too was noisy from 10 pm until 2 am with outdoors partying.

Very friendly staff. Nice variety of breakfast choices. The rooms are comfortable.

In the centre of Inverness, so well positioned. However, two nights cost us £24 in the carpark outside, which we thought belonged to the hotel, as we had to enter the reg on check in. The cost was not pointed out to us at the time! When I asked, jokingly whether the earplugs left on the bedside table were because the room was noisy, I was answered in all seriousness "yes!", the street outside can get noisy! There was no room available on the quieter riverside of the hotel. Inverness was great with lots of bars and restaurants and, as I said, the hotel was well placed, but it was very overpriced for what it is.

In the centre of Inverness, so well positioned. However, two nights cost us £24 in the carpark outside, which we thought belonged to the hotel, as we had to enter the reg on check in. The cost was not pointed out to us at the time! When I asked, jokingly whether the earplugs left on the bedside table were because the room was noisy, I was answered in all seriousness "yes!", the street outside can get noisy! There was no room available on the quieter riverside of the hotel. Inverness was great with lots of bars and restaurants and, as I said, the hotel was well placed, but it was very overpriced for what it is.

The location was great, but the hotel was dingy and old. The phone and toilet did not work.The elevators were broken. The shower had no pressure. The tub was scary deep. Hard to get in and out. Very slippery. No fan in batbroom andour room smelled of mildew. We'll never stay again and will never recommend to anyone.

The hotel and staff were excellent! Great location with plenty of shopping and restaurants nearby. The parking situation is not great, very small lot and hard to get to. The beds were comfortable.