Nice hotel Great pool and gardens , with a nice sitting area

Nice hotel Great pool and gardens , with a nice sitting area

We were disappointed when we were told on our second day we were not permitted to use the pool as there was a wedding party taking place in the garden. This was unreasonable and eventually we were allowed use of the pool after complaining.

We were disappointed when we were told on our second day we were not permitted to use the pool as there was a wedding party taking place in the garden. This was unreasonable and eventually we were allowed use of the pool after complaining.

Although the hotel is located about 11/2 miles from the centre of Matera, the car parking, easy to find location off exit 5, the hotel facilities and the friendly staff made this an enjoyable experience and I would have no hesitation in recommending it.

Although the hotel is located about 11/2 miles from the centre of Matera, the car parking, easy to find location off exit 5, the hotel facilities and the friendly staff made this an enjoyable experience and I would have no hesitation in recommending it.

We chose this place expecting hot weather and the need for a swimming pool. As we had no car, we would have been better off closer to the old town. Our mistake - its no reflection on the hotel which is good.

We chose this place expecting hot weather and the need for a swimming pool. As we had no car, we would have been better off closer to the old town. Our mistake - its no reflection on the hotel which is good.

Hotel is outside the old town - which is probably just as well. Accessing the old town with a car and parking may consume time and nerves. Two pools, a restaurant with indifferent food, modern functional shower, working TV with foreign channels. Free and ample parking. No walking distance to the sights in the old town.

Hotel is outside the old town - which is probably just as well. Accessing the old town with a car and parking may consume time and nerves. Two pools, a restaurant with indifferent food, modern functional shower, working TV with foreign channels. Free and ample parking. No walking distance to the sights in the old town.

Even though the hotel was nice and clean with comforts it was extremely noisy. There were parties on the weekend nights that had music blaring for several hours. I would recommend if one chooses to stay there to have a car and also not stay on a week end

Even though the hotel was nice and clean with comforts it was extremely noisy. There were parties on the weekend nights that had music blaring for several hours. I would recommend if one chooses to stay there to have a car and also not stay on a week end

Centre of the action in Tricase. Super pizza place across the square "El Paso". Cannot go wrong staying here.

Centre of the action in Tricase. Super pizza place across the square "El Paso". Cannot go wrong staying here.

We stayed one night. Very cordial and helpful staff Clean and comfortable room Close to downtown

We stayed one night. Very cordial and helpful staff Clean and comfortable room Close to downtown

We had booked for 2 nights. Upon arrival told that the pool was out of action and would be for another 2 days. With 2 small kids this was a problem. We decided to stay 1 night and go elsewhere for the second night. Then there Wi-Fi would not work so had to ask to use their computer to book extra night. 4 star hotel with no functioning pool or wifi was not good enough

We had booked for 2 nights. Upon arrival told that the pool was out of action and would be for another 2 days. With 2 small kids this was a problem. We decided to stay 1 night and go elsewhere for the second night. Then there Wi-Fi would not work so had to ask to use their computer to book extra night. 4 star hotel with no functioning pool or wifi was not good enough

Hotel is overall nice, the room very,very,very tired. Not what I was expecting.The room was comfortable. The front desk woman was very rude, and condescending; she was not pleasant at all throughout the whole stay. I was told in an email that the shuttle to the Sassi was available for the guests. When I arrived it was not in service, it was parked. I was under the impression we could choose a room with carpet or wood flooring. I was told only the carpet room is available and let me tell you the carpet needs to be changed. The wall paper in the room is old as weel but I must emphasize the room was clean.

Hotel is overall nice, the room very,very,very tired. Not what I was expecting.The room was comfortable. The front desk woman was very rude, and condescending; she was not pleasant at all throughout the whole stay. I was told in an email that the shuttle to the Sassi was available for the guests. When I arrived it was not in service, it was parked. I was under the impression we could choose a room with carpet or wood flooring. I was told only the carpet room is available and let me tell you the carpet needs to be changed. The wall paper in the room is old as weel but I must emphasize the room was clean.

No faults with hotel as such, however we were not impressed to be told on asking at arrival that the restaurant and bar would be closed. The only options for evening eating and drinking were to be found in the old town which cost €20 each way in a taxi. Surely between the hotel and booking agent (in this case hotels.com) there is a responsibility to inform guests that will be impacted. We would have chosen a different hotel given all the facts. Also no iron was available in the hotel.

No faults with hotel as such, however we were not impressed to be told on asking at arrival that the restaurant and bar would be closed. The only options for evening eating and drinking were to be found in the old town which cost €20 each way in a taxi. Surely between the hotel and booking agent (in this case hotels.com) there is a responsibility to inform guests that will be impacted. We would have chosen a different hotel given all the facts. Also no iron was available in the hotel.

We booked for a double bed and a single bed when we were at hotels.com yet when we got there the man said we had to pay 30 euro and then in a few minuted he said it would be 40 euros. We had a roach in our bath room and they did not say sorry. Breakfast was good yet under staffed. T

We booked for a double bed and a single bed when we were at hotels.com yet when we got there the man said we had to pay 30 euro and then in a few minuted he said it would be 40 euros. We had a roach in our bath room and they did not say sorry. Breakfast was good yet under staffed. T

We stayed 3 nights at this hotel and had a very pleasent stay. Loved Matera! The room was spacious and comfortable and the buffet breakfast had a good selection. There was ample room for parking right on the premises.The hotel is located about 2 kilometers out of town-not convenient if you don't have a car. I think there is a nearby bus stop but not sure how often it runs.

We stayed 3 nights at this hotel and had a very pleasent stay. Loved Matera! The room was spacious and comfortable and the buffet breakfast had a good selection. There was ample room for parking right on the premises.The hotel is located about 2 kilometers out of town-not convenient if you don't have a car. I think there is a nearby bus stop but not sure how often it runs.

Lovely people, lovely staff, very helpful, very clean, breakfast was great. Slight downside, a little out of the way, but hey there are taxis. Would recommend

Lovely people, lovely staff, very helpful, very clean, breakfast was great. Slight downside, a little out of the way, but hey there are taxis. Would recommend

Very nice hotel with a beautiful garden, and comfortable and very clean rooms and bathrooms. Detail oriented hotel, with some very nice surprises.

Very nice hotel with a beautiful garden, and comfortable and very clean rooms and bathrooms. Detail oriented hotel, with some very nice surprises.