Great gluten free option In the Tynder Restaurant

A lovely relaxing holiday, lots to do at the hotel and the animation team were incredible. Lots of options for food and drinks. Would definitely go back if I wanted a relaxing holiday. The island is hard to get around unless you hire a car.

A lovely relaxing holiday, lots to do at the hotel and the animation team were incredible. Lots of options for food and drinks. Would definitely go back if I wanted a relaxing holiday. The island is hard to get around unless you hire a car.

Salty water used in pool. Room AC was tepid at best. On ground floor, had ant infestation in room, changed rooms, then more ants in that room. Food was mediocore. Beach is right infront of the hotel which is great, the waters are beautiful. The beach tho is part gravel. 20 minjte walk along the beach will get you to a sandy beach. Staff were very friendly, and professional. The kids club was great

Salty water used in pool. Room AC was tepid at best. On ground floor, had ant infestation in room, changed rooms, then more ants in that room. Food was mediocore. Beach is right infront of the hotel which is great, the waters are beautiful. The beach tho is part gravel. 20 minjte walk along the beach will get you to a sandy beach. Staff were very friendly, and professional. The kids club was great

The staff very helpful, and friendly. Rooms lovely and clean and nice and quiet at night.

The staff very helpful, and friendly. Rooms lovely and clean and nice and quiet at night.

Awful experience this time around. Their Tindaya buffet restaurant has long queues at the door for dinner, where they insist on asking you the room number to give you a ticket for drinks despite your wrist band showing all inclusive. In Castillo you just walk in if all inclusive, no queues. If all inclusive you can dine in both Mar and Castillo. Last November we booked Mar and had dinner numerous times in Mafasca restaurant in Castillo, no booking, just walk in. This year we booked in Castillo, had dinner twice in Tindaya restaurant in Mar with no issues. Third time, after queuing for 10 minutes we were refused entry as we didn't book through the app? Manager Tina was there. Very rude attitude from both manager and the lady at the door. What a joke of a place. Also, Tindaya has an outside terrace which we enjoyed last November, this is now not accessible, although all tables seem set up. Another big complaint is the lack of entertainment this year. We really enjoyed the kids and adults entertainment last November and returned this year to a boring place where the only adult entertainment is the Euro 2024. Last year we had a different show every night, from magic to Spanish dance. Kids disco is now a small show by the pool. A lot to desire for a place that pretends to be 4 star and has only the cheapest drinks included (Bach Cava served is~ €4 at the nearby supermarkets). From the many all inclusive places visited at this price point, Mar is at the bottom of the list.

Awful experience this time around. Their Tindaya buffet restaurant has long queues at the door for dinner, where they insist on asking you the room number to give you a ticket for drinks despite your wrist band showing all inclusive. In Castillo you just walk in if all inclusive, no queues. If all inclusive you can dine in both Mar and Castillo. Last November we booked Mar and had dinner numerous times in Mafasca restaurant in Castillo, no booking, just walk in. This year we booked in Castillo, had dinner twice in Tindaya restaurant in Mar with no issues. Third time, after queuing for 10 minutes we were refused entry as we didn't book through the app? Manager Tina was there. Very rude attitude from both manager and the lady at the door. What a joke of a place. Also, Tindaya has an outside terrace which we enjoyed last November, this is now not accessible, although all tables seem set up. Another big complaint is the lack of entertainment this year. We really enjoyed the kids and adults entertainment last November and returned this year to a boring place where the only adult entertainment is the Euro 2024. Last year we had a different show every night, from magic to Spanish dance. Kids disco is now a small show by the pool. A lot to desire for a place that pretends to be 4 star and has only the cheapest drinks included (Bach Cava served is~ €4 at the nearby supermarkets). From the many all inclusive places visited at this price point, Mar is at the bottom of the list.

Very clean and tidy. Excellent staff. More staff required to avoid queueing at the bar at busy times. A bath would have been nice instead of just a shower. overall very good.

Very clean and tidy. Excellent staff. More staff required to avoid queueing at the bar at busy times. A bath would have been nice instead of just a shower. overall very good.

Beautiful resort, very good for family with kids.

Beautiful resort, very good for family with kids.

This hotel is absolutely amazing! It is beautifully decorated, room is spacious and comfortable and the pool area is huge. There are loads of activities throughout the day and the staff is very friendly and accommodating. The location is super handy as it is directly connected to a beautiful beach and is only a 10 min drive to the airport.

This hotel is absolutely amazing! It is beautifully decorated, room is spacious and comfortable and the pool area is huge. There are loads of activities throughout the day and the staff is very friendly and accommodating. The location is super handy as it is directly connected to a beautiful beach and is only a 10 min drive to the airport.

The service was excellent

The service was excellent

Very nice facilities and very clean. You can walk straight into the beach from the property

Very nice facilities and very clean. You can walk straight into the beach from the property

We enjoyed our stay. We booked half board and the food at breakfast and dinner was excellent with a lot of variety. The staff were brilliant, asking what we needed, taking away empty plates etc. The cleaning staff did a very good job. Everyone was cheerful and helpful. The spa was great. We spent most of our time there.

We enjoyed our stay. We booked half board and the food at breakfast and dinner was excellent with a lot of variety. The staff were brilliant, asking what we needed, taking away empty plates etc. The cleaning staff did a very good job. Everyone was cheerful and helpful. The spa was great. We spent most of our time there.

One of the rooms AC not working even after reporting it. TV not working.

One of the rooms AC not working even after reporting it. TV not working.

Access to Spa made the experiment very relaxing with good food and some interesting À la cart options too.

Access to Spa made the experiment very relaxing with good food and some interesting À la cart options too.

First impressions of food at pool bar was not good. All served stone cold. Staff apologised. However, breakfast was good & there were great resturants locally. Everything else was good & we enjoyed our stay. Shame the island is so windy!

First impressions of food at pool bar was not good. All served stone cold. Staff apologised. However, breakfast was good & there were great resturants locally. Everything else was good & we enjoyed our stay. Shame the island is so windy!

I had a lovely time it was a great resort with very friendly helpful staff. Location is great not far from the airport and over looking the sea. The only negatives I have are: They don’t cater for gluten free or dairy free I booked a sea view room but my view was 90% blocked by a large tree so I think they need to change those rooms to partial sea view or take them off the list as sea view rooms as I paid a higher amount for a sea view which I didn’t get

I had a lovely time it was a great resort with very friendly helpful staff. Location is great not far from the airport and over looking the sea. The only negatives I have are: They don’t cater for gluten free or dairy free I booked a sea view room but my view was 90% blocked by a large tree so I think they need to change those rooms to partial sea view or take them off the list as sea view rooms as I paid a higher amount for a sea view which I didn’t get

I booked all inclusive, however the food was exactly the same each day and food that was supposed to be hot was always cold. The food available by the pool for all inclusive was shocking, basic cheap cafetteria style, sat there all day and was cold and dried up. Fruit choices poor, no peach, mango, grapes, pineapple. Room was generally clean however I don’t think the floor was ever mopped. Staff attitude was variable to say the least, some very friendly and nice and others miserable. Even though I was AI you had to pay for the ‘tea and coffee service’ in your room (basically for a staff member to replace the coffee sachets,etc!). The same for the mini bar, so if you wanted even water in your room you had to go to the lobby bar (not the beach bar!) and ask for bottles which were glass, had to take the tops off as no bottle opener and carry them to your room! I asked for a room change when I first arrived, I had hoped for an upgrade as VIP with Hotels.com but of course there was nothing available. My balcony looked on to the children’s playground/kids club and was very dark and depressing. The receptionist said there was nothing available for at least a couple of days but never got back to me either way to change later. Don’t think I will be returning! Also think Hotels.com should review their loyalty perks!

I booked all inclusive, however the food was exactly the same each day and food that was supposed to be hot was always cold. The food available by the pool for all inclusive was shocking, basic cheap cafetteria style, sat there all day and was cold and dried up. Fruit choices poor, no peach, mango, grapes, pineapple. Room was generally clean however I don’t think the floor was ever mopped. Staff attitude was variable to say the least, some very friendly and nice and others miserable. Even though I was AI you had to pay for the ‘tea and coffee service’ in your room (basically for a staff member to replace the coffee sachets,etc!). The same for the mini bar, so if you wanted even water in your room you had to go to the lobby bar (not the beach bar!) and ask for bottles which were glass, had to take the tops off as no bottle opener and carry them to your room! I asked for a room change when I first arrived, I had hoped for an upgrade as VIP with Hotels.com but of course there was nothing available. My balcony looked on to the children’s playground/kids club and was very dark and depressing. The receptionist said there was nothing available for at least a couple of days but never got back to me either way to change later. Don’t think I will be returning! Also think Hotels.com should review their loyalty perks!

Likes- location , room , facilities, spa , hot tub , response for fixing minor issues in the room Dislikes - busy restaurant, entertainment not great