Every one was extremely helpful. The service was excellent

My wife and I are absolutely in love with this place and the wonderful staff. We are planning to visit again. There was a big festival when we were in town and lots most everything was closed so we stayed in one day and it was the best! Food, spa, and relaxation. This place reminded us how silly it is to pick an Airbnb over a full service hotel. Nothing beats around the clock care and service. Big thank you to everyone at the hotel.

Beautiful place not far from the old Annecy. We had a beautiful room with a view on the lake and we highly recommend it. We also rented bikes from the hotel to bike around the entire lake. We will go back for sure. High five to Remy and Elise for their excellent service!

Wonderful hotel. Amazing views! Staff are very friendly and helpful. Thank you to Reception for organising balloons and a delicious cake for my daughter’s birthday. Will definitely be going back. I would say that service in the hip bar on the terrace could be slow sometimes. Staff don’t often make eye contact and concentrate more on refreshing tables even when not busy. This was frustrating. Unfortunately, there is a beach bar (Le pop) very close to the hotel which had very loud booming music which wasn't in keeping with the area. I think it was a special event. We had to keep our balcony doors closed on a beautiful sunny day. Other days were not too bad. We will check their website before we book next time. Overall a great stay.

Beautiful place not far from the old Annecy. We had a beautiful room with a view on the lake and we highly recommend it. We also rented bikes from the hotel to bike around the entire lake. We will go back for sure. High five to Remy and Elise for their excellent service!

Wonderful hotel. Amazing views! Staff are very friendly and helpful. Thank you to Reception for organising balloons and a delicious cake for my daughter’s birthday. Will definitely be going back. I would say that service in the hip bar on the terrace could be slow sometimes. Staff don’t often make eye contact and concentrate more on refreshing tables even when not busy. This was frustrating. Unfortunately, there is a beach bar (Le pop) very close to the hotel which had very loud booming music which wasn't in keeping with the area. I think it was a special event. We had to keep our balcony doors closed on a beautiful sunny day. Other days were not too bad. We will check their website before we book next time. Overall a great stay.

Beautiful location on the lake. Great breakfasts and excellent dinner restaurant. Friendly and efficient staff.

Beautiful location on the lake. Great breakfasts and excellent dinner restaurant. Friendly and efficient staff.

Nice hotel, best location and friendly staff

Nice hotel, best location and friendly staff

Very pleasant hotel with great views from our room Complementary bottle of wine in the room and bottled water. Dinner seevice was slow one of the evenings but there were a lot of people eating and too few waiting staff.

Very pleasant hotel with great views from our room Complementary bottle of wine in the room and bottled water. Dinner seevice was slow one of the evenings but there were a lot of people eating and too few waiting staff.

Expensive hotel. Top floor with portal window was disappointing although view was good. Don’t order food at the bar as it was mediocre at best.

Expensive hotel. Top floor with portal window was disappointing although view was good. Don’t order food at the bar as it was mediocre at best.

Excellent service and beautiful room.

Excellent service and beautiful room.

Beautiful location and grand old hotel, fantastic atmosphere in the town and well worth a visit. Food at the hotel not great, enjoyed the local boulangerie more than the hotel food, and was far better value. People watching in the park was better than any hotel entertainment. Service generally ok. Location is the biggest selling point

Beautiful location and grand old hotel, fantastic atmosphere in the town and well worth a visit. Food at the hotel not great, enjoyed the local boulangerie more than the hotel food, and was far better value. People watching in the park was better than any hotel entertainment. Service generally ok. Location is the biggest selling point

Absolutely gorgeous hotel on the lake in Annecy. The location is perfect. The views from your rooms were stunning. The buffet breakfast on the terrace was amazing!

Absolutely gorgeous hotel on the lake in Annecy. The location is perfect. The views from your rooms were stunning. The buffet breakfast on the terrace was amazing!

Very good, old and good style hotel

Very good, old and good style hotel

👌🤗

👌🤗

What a stunning hotel with very friendly, caring staff. Will be back again.

What a stunning hotel with very friendly, caring staff. Will be back again.

Key cards don't work so you have to ne escorted back to your room every time you have left it. As during the last five or more stays the airconditioning in this negelcted place is not working: 18 degrees set by the staff yields you heating that ensures 30 degrees-plus. No way to sleep when you open the windows and shut off the dysfunctionate a/c: Very busy road and lotta noises ofof happy partygoers. If you want to sleep a minute when you are in Biberach avoid this place.

Key cards don't work so you have to ne escorted back to your room every time you have left it. As during the last five or more stays the airconditioning in this negelcted place is not working: 18 degrees set by the staff yields you heating that ensures 30 degrees-plus. No way to sleep when you open the windows and shut off the dysfunctionate a/c: Very busy road and lotta noises ofof happy partygoers. If you want to sleep a minute when you are in Biberach avoid this place.

Might have had to high expectations of imperial being the best hotel in Annecy. The reception and valet was fine, nothing special. But the restaurant staff really ruined the experience of a luxury hotel. Overall I would say, nothing was extraordinary or special about our stay and I think others will have just as good of luck trying less expensive hotels in the area.

Might have had to high expectations of imperial being the best hotel in Annecy. The reception and valet was fine, nothing special. But the restaurant staff really ruined the experience of a luxury hotel. Overall I would say, nothing was extraordinary or special about our stay and I think others will have just as good of luck trying less expensive hotels in the area.

Incredible place. The lake is beautiful. I will definitely be back. Lovely food and wines. A must

Incredible place. The lake is beautiful. I will definitely be back. Lovely food and wines. A must