Was alright!

Was alright!

Excellent hotel slow but smiling service excellent location. Room for improvement in the catering department!

Excellent hotel slow but smiling service excellent location. Room for improvement in the catering department!

Plenty of staff but no managements. They were helpful but not efficient, particularly at breakfast. Hotel needs a good refresh, paint etc. finally I would recommend all Hotel.Com clients use the Spa Wing for better rooms and great sunset views. We changed after disappointing first night in the main building.

Plenty of staff but no managements. They were helpful but not efficient, particularly at breakfast. Hotel needs a good refresh, paint etc. finally I would recommend all Hotel.Com clients use the Spa Wing for better rooms and great sunset views. We changed after disappointing first night in the main building.

An excellent hotel - relaxing, well maintained, good food, great location.

An excellent hotel - relaxing, well maintained, good food, great location.

Excellent accommodation - big rooms, bath, balcony with great sea views. Food great. Service was very good - some of the younger staff are still in training but will be fine soon.

Excellent accommodation - big rooms, bath, balcony with great sea views. Food great. Service was very good - some of the younger staff are still in training but will be fine soon.

Beatiful hotel with spectacular views visible throughout. Classy decor, peaceful setting, impecable attention to detail and keeping the guests happy!

Beatiful hotel with spectacular views visible throughout. Classy decor, peaceful setting, impecable attention to detail and keeping the guests happy!

We had no problems at all during our stay. Everything was top notch. Note that the beach associated with the property is not swimmable. Very close to Galle fort (a short tuk tuk away). Food and service was excellent, overall very happy with our stay.

We had no problems at all during our stay. Everything was top notch. Note that the beach associated with the property is not swimmable. Very close to Galle fort (a short tuk tuk away). Food and service was excellent, overall very happy with our stay.

one of the best resorts. landscape, food, staff, spa..... everything was great

one of the best resorts. landscape, food, staff, spa..... everything was great

Brilliant architecture, hospitality was second to none and the grounds impeccable. Room was a glorious oasis

Brilliant architecture, hospitality was second to none and the grounds impeccable. Room was a glorious oasis

Upscale resort, but not as service oriented at the restaurant as at the hotel itself. Rooms are marvelous as well as housekeeping and bell staff, but restaurant below standards in service. Great buffet, something for everyone.. but I had two breakfast meals there, four cups of tea or coffee and each of the four times, I had to waive waitstaff down to get it to my table. That’s unacceptable.

Upscale resort, but not as service oriented at the restaurant as at the hotel itself. Rooms are marvelous as well as housekeeping and bell staff, but restaurant below standards in service. Great buffet, something for everyone.. but I had two breakfast meals there, four cups of tea or coffee and each of the four times, I had to waive waitstaff down to get it to my table. That’s unacceptable.

The hotel is beautifully designed (by Geoffrey Bawa architect) and as far as I’m aware, totally unique in its style which is simple and elegant. The location is stunning. The building is kept spotless. The paintings, artefacts etc are all tasteful and in just the right place. Our room and balcony - and view - were gorgeous. There seemed to be a lot of staff - all helpful and friendly. Most had good English but we had difficulty communicating with a few - despite their willingness. We had a bad experience our first night with room service. Waited ages and the pizza we ordered was dreadful. All went uphill thereafter with brilliant breakfasts and excellent dinners - eating mainly Sri Lankan food. They light candles around the building at night making everything look beautiful. I should say, it was very under capacity when we were there (due to people not travelling because of the Corona virus) so there were probably more staff than usual per person to look after us. We loved our time there.

The hotel is beautifully designed (by Geoffrey Bawa architect) and as far as I’m aware, totally unique in its style which is simple and elegant. The location is stunning. The building is kept spotless. The paintings, artefacts etc are all tasteful and in just the right place. Our room and balcony - and view - were gorgeous. There seemed to be a lot of staff - all helpful and friendly. Most had good English but we had difficulty communicating with a few - despite their willingness. We had a bad experience our first night with room service. Waited ages and the pizza we ordered was dreadful. All went uphill thereafter with brilliant breakfasts and excellent dinners - eating mainly Sri Lankan food. They light candles around the building at night making everything look beautiful. I should say, it was very under capacity when we were there (due to people not travelling because of the Corona virus) so there were probably more staff than usual per person to look after us. We loved our time there.

Great staff. The food is excellent and a large variety of dishes to choose from. Rooms are comfortable and the bathroom is clean and nice

Great staff. The food is excellent and a large variety of dishes to choose from. Rooms are comfortable and the bathroom is clean and nice

Outstandingly beautiful room; superbly designed. Fabulous location and views. Only downside was waiting 2 hours one night for room service when the hotel had two events on and clearly were struggling to cope.

Outstandingly beautiful room; superbly designed. Fabulous location and views. Only downside was waiting 2 hours one night for room service when the hotel had two events on and clearly were struggling to cope.

facility was not so new but keep clean. Staffs were friendly and kind.

Hotel was being refurbished when we arrived so more than half the facilities were not available. We were not told about this when we booked, if we had of known we have gone elsewhere. Even though the place was a construction site we were still charged top price for the area, The hotel attempts to appease us were pathetic.

Hotel was being refurbished when we arrived so more than half the facilities were not available. We were not told about this when we booked, if we had of known we have gone elsewhere. Even though the place was a construction site we were still charged top price for the area, The hotel attempts to appease us were pathetic.

This is not a 4 or 5 star hotel. This property is in desperate need of an update.. Very dark paint colors black In the bathrooms . Not clean or just used and abused to long

This is not a 4 or 5 star hotel. This property is in desperate need of an update.. Very dark paint colors black In the bathrooms . Not clean or just used and abused to long

I only stayed for one night and regret for my short stay. This place is beautiful, not only the scenery but every place is taken care of and very clean. Staffs are very welcoming, knowing what I want before telling them. Also liked the fact this hotel is trying best for the environment and Mother Nature. Who needs flowers in a hotel room when other furniture and items cover the missing part. It is a bit far from the main city, but just about 10 minutes drive is fair enough. Would suggest to people who want to feel quietness and peace.