Great facilities, good location, very attentive and friendly staff. Quality of the buffet is average. Feels like they are trying to offer too much variety and the cost of that is quality.

Great facilities, good location, very attentive and friendly staff. Quality of the buffet is average. Feels like they are trying to offer too much variety and the cost of that is quality.

Great hotel in a lovely setting. Lots to do if you want it - or easy just to relax!

Great hotel in a lovely setting. Lots to do if you want it - or easy just to relax!

My stay was amazing overall. The resort is beautiful and the facilities and staff are great. The only things that could have been better was the food at the buffet (very underwhelmed, and the cocktail selection at the pool bars (I was really hoping for some frozen drink options with it being so hot).

My stay was amazing overall. The resort is beautiful and the facilities and staff are great. The only things that could have been better was the food at the buffet (very underwhelmed, and the cocktail selection at the pool bars (I was really hoping for some frozen drink options with it being so hot).

Exceptionally clean throughout the entire property. Excellent staff all around. Food was great! As two young women travelling alone, we felt extremely safe both on and off the property.

Exceptionally clean throughout the entire property. Excellent staff all around. Food was great! As two young women travelling alone, we felt extremely safe both on and off the property.

Amazing hotel, all five star.Staff location food entertainment. I would definitely return here.

Amazing hotel, all five star.Staff location food entertainment. I would definitely return here.

We stayed at H10 Meloneras for a week. Must say this was very disappointing. Service was bad and quality og the room was quite worn/old. Complained to reception about cleaning of the room and expected it to be fixed. But, nothing really happened, the dust was all over the furnitures. Right outside the resort was several nightclubs creating substantial noice and impossible to sleep for several nights. To list this resort as five star with rating 8,8 seems completely wrong.

We stayed at H10 Meloneras for a week. Must say this was very disappointing. Service was bad and quality og the room was quite worn/old. Complained to reception about cleaning of the room and expected it to be fixed. But, nothing really happened, the dust was all over the furnitures. Right outside the resort was several nightclubs creating substantial noice and impossible to sleep for several nights. To list this resort as five star with rating 8,8 seems completely wrong.

The location, the architecture, the quietness, great pools and great food. Staff very professional and caring.

The location, the architecture, the quietness, great pools and great food. Staff very professional and caring.

Great hotel, wonderful location, amazing, friendly service, coffee after dinner would have been appreciated.....

Great hotel, wonderful location, amazing, friendly service, coffee after dinner would have been appreciated.....

This is not a 5 star hotel i would rate it no better than 3 stars, I paid almost 1200€ for a room that should have a ocean view, yes you could see the ocean far away but mostly the bar area was what i saw. And the room itself was a normal standard room. The service was bad from all the staff besides one person who was really great in the lobby bar. I rented a conference room for 300€ and just because i wanted to use the projector I had to pay an extra 100€ for something that already was installed in the room.. A lot of confusion among the staff and I just wonder where did they got their 5 stars? from themselves? Not worth the money and there are better hotels close by.

This is not a 5 star hotel i would rate it no better than 3 stars, I paid almost 1200€ for a room that should have a ocean view, yes you could see the ocean far away but mostly the bar area was what i saw. And the room itself was a normal standard room. The service was bad from all the staff besides one person who was really great in the lobby bar. I rented a conference room for 300€ and just because i wanted to use the projector I had to pay an extra 100€ for something that already was installed in the room.. A lot of confusion among the staff and I just wonder where did they got their 5 stars? from themselves? Not worth the money and there are better hotels close by.

A great hotel, with superb staff, in a very walkable distance from the heart of Maspalomas. The areas for improvement are room cleaning, which is not thorough enough and significant parts of the hotel are looking tired, including the rooms.

A great hotel, with superb staff, in a very walkable distance from the heart of Maspalomas. The areas for improvement are room cleaning, which is not thorough enough and significant parts of the hotel are looking tired, including the rooms.

Definitely not a five star hotel, more reasonably three. The hotel is old and very worn. Very expensive compared to the standard. The pool area is quite nice but in the end we will not return.

Definitely not a five star hotel, more reasonably three. The hotel is old and very worn. Very expensive compared to the standard. The pool area is quite nice but in the end we will not return.

Amazing hotel, beautiful food and great selection. Staff so friendly!

Amazing hotel, beautiful food and great selection. Staff so friendly!

Our stay was pretty bad, we already got issues from day 1. Some Staff at the restaurant were very rude & didn’t know their own policy & were giving us different directions. When we asked about something they would shrugged & said “I don’t know”! One day we had to leave the gym because you can’t be more than 6. But we had booked via the reception & when we arrived there were only 2 other in the gym. The gym staff who was missing from her post for over an hour wouldn’t listen to us when she came back & threw us out! The hotel is run like a circus the staff have no idea & were working in different ways. When making a complain they promised to follow up & sort it out but then the next day it was forgotten. This is absolutely NOT a five star hotel. The rooms are very average & boring! The service is overall very poor. We even saw a cockroach once in the buffet. They keep the food under heat lamps & it makes it very dry. Breakfast was not so good either, not many choices & the eggs were not tasty! It’s also very loud & we kept waking up by the cleaners. We said we would order cleaning one hour before but they kept knocking on our door & there were no disturb sign anywhere in the room. We’ve been staying in few 5 star hotels nearby & the service & standard is totally different. This is the first & last time at the H10. Please don’t stay here, it will ruin your vacation!

Our stay was pretty bad, we already got issues from day 1. Some Staff at the restaurant were very rude & didn’t know their own policy & were giving us different directions. When we asked about something they would shrugged & said “I don’t know”! One day we had to leave the gym because you can’t be more than 6. But we had booked via the reception & when we arrived there were only 2 other in the gym. The gym staff who was missing from her post for over an hour wouldn’t listen to us when she came back & threw us out! The hotel is run like a circus the staff have no idea & were working in different ways. When making a complain they promised to follow up & sort it out but then the next day it was forgotten. This is absolutely NOT a five star hotel. The rooms are very average & boring! The service is overall very poor. We even saw a cockroach once in the buffet. They keep the food under heat lamps & it makes it very dry. Breakfast was not so good either, not many choices & the eggs were not tasty! It’s also very loud & we kept waking up by the cleaners. We said we would order cleaning one hour before but they kept knocking on our door & there were no disturb sign anywhere in the room. We’ve been staying in few 5 star hotels nearby & the service & standard is totally different. This is the first & last time at the H10. Please don’t stay here, it will ruin your vacation!

Very nice property and facility, very friendly and helpful service. I would definitely stay here again.

Unfortunately much of the hotel was shut down. The website advertised it’s great services, and we still paid full rate for all inclusive, however it basically offered a 3 star hotel service: - no restaurants were open, only the same buffet - the infinity pool was closed - gym closed - spa closed - sea view room could not have been further from the sea, not your normal sea room view - no minibar - room service at times when guests wouldn’t want it

Unfortunately much of the hotel was shut down. The website advertised it’s great services, and we still paid full rate for all inclusive, however it basically offered a 3 star hotel service: - no restaurants were open, only the same buffet - the infinity pool was closed - gym closed - spa closed - sea view room could not have been further from the sea, not your normal sea room view - no minibar - room service at times when guests wouldn’t want it

Hotel rooms in need of an upgrade but were comfortable and clean. The hotel staff were very welcoming and helpful The food in the restaurants was very good