This was one of the most magical places I’ve ever stayed! The view of Old Town from the windows was so beautiful, and most mornings i sat in the windowsill with a cup of tea simply enjoying the view and the fresh air. The staff were all incredibly kind, helpful, and friendly. The room was comfortable and clean. There were lots of amenities in the room like tea and coffee, as well as some fresh fruit when we arrived! We even received tickets to use for the busses during our stay in Bern, which was generous and totally unexpected! I couldn’t possibly recommend it highly enough. It’s right nearby dozens of amazing restaurants and sightseeing locations, as well as lots of shopping and night life. I would love to stay there again someday!

This was one of the most magical places I’ve ever stayed! The view of Old Town from the windows was so beautiful, and most mornings i sat in the windowsill with a cup of tea simply enjoying the view and the fresh air. The staff were all incredibly kind, helpful, and friendly. The room was comfortable and clean. There were lots of amenities in the room like tea and coffee, as well as some fresh fruit when we arrived! We even received tickets to use for the busses during our stay in Bern, which was generous and totally unexpected! I couldn’t possibly recommend it highly enough. It’s right nearby dozens of amazing restaurants and sightseeing locations, as well as lots of shopping and night life. I would love to stay there again someday!

Such a cute area. Very good location. Rooms were very clean. Having no air conditioning was a little sad in July but all the other positives out weighed this. The fan definitely helped. I would totally stay here again and recommend this gem of a hotel.

Such a cute area. Very good location. Rooms were very clean. Having no air conditioning was a little sad in July but all the other positives out weighed this. The fan definitely helped. I would totally stay here again and recommend this gem of a hotel.

Stuff super friendly Bus number 12 passes right in front every 10 minutes

Stuff super friendly Bus number 12 passes right in front every 10 minutes

Hotel location is the main advantage. It’s literally 3- 10 min walk from all sightseeing attractions. Room was a very good size and clean. Hotel is very dated. Reception only works till 6 pm so late arrival needs to be arranged in advance and I almost missed it. Staff is very nice. There is no air conditioner. It’s a cold spring in Switzerland and opening the windows and being that it’s off season with little noise from the street solved it for me but during the summer it would have been a problem. Overall, stay there when it’s cold outside and if you have little time for any commute to the old city.

Hotel location is the main advantage. It’s literally 3- 10 min walk from all sightseeing attractions. Room was a very good size and clean. Hotel is very dated. Reception only works till 6 pm so late arrival needs to be arranged in advance and I almost missed it. Staff is very nice. There is no air conditioner. It’s a cold spring in Switzerland and opening the windows and being that it’s off season with little noise from the street solved it for me but during the summer it would have been a problem. Overall, stay there when it’s cold outside and if you have little time for any commute to the old city.

Lovely boutique hotel…in a great spot for exploring old Bern. We loved it! Our only disappointment was the Expedia amnesties stated free parking off site, that is not true, as we had to pay, the hotel gave us a small discount.., would not honour what was stated in the Expedia description.

Lovely boutique hotel…in a great spot for exploring old Bern. We loved it! Our only disappointment was the Expedia amnesties stated free parking off site, that is not true, as we had to pay, the hotel gave us a small discount.., would not honour what was stated in the Expedia description.

Could provide better parking instructions

Could provide better parking instructions

Great location. Easy to get to on public transportation. Room was nice and clean. Bathroom was spacious. Front desk staff was helpful and friendly. Would definitely recommend staying here!

Great location. Easy to get to on public transportation. Room was nice and clean. Bathroom was spacious. Front desk staff was helpful and friendly. Would definitely recommend staying here!

This was a great hotel in the heart of Old Town Bern. The staff was friendly and helpful and the room was charming. If we return to Bern, we would stay at this same location.

This was a great hotel in the heart of Old Town Bern. The staff was friendly and helpful and the room was charming. If we return to Bern, we would stay at this same location.

Good location.

Good location.

This was a unique spot. The hotel is small but has put a great deal of effort into making it look quaint and interesting. It is right on the main street of the old town and the area is easily walkable.

This was a unique spot. The hotel is small but has put a great deal of effort into making it look quaint and interesting. It is right on the main street of the old town and the area is easily walkable.

Good location, service and courtesy.

Good location, service and courtesy.

Spent a few days exploring this part of Switzerland, this is a nice hotel on the edge of town. Older hotel so the rooms are a nice size. Staff are very friendly and helpful. The only comment I have is that a few more plug sockets would help!

Spent a few days exploring this part of Switzerland, this is a nice hotel on the edge of town. Older hotel so the rooms are a nice size. Staff are very friendly and helpful. The only comment I have is that a few more plug sockets would help!

Our room was at the top of a long flight of stairs after the elevator ended and there was no one to assist us with our bags. Upon entering the room we could not turn on the lights. After the one staff person on duty investigated it turned out that a breaker had been tripped, and had to be reset. All seemed fine. However, when we returned to the room in the evening the electricity was out again. This meant the power to the room could have gone out at any time, and the hotel management and staff leave overnight! We could not stay in the room. The person on duty was not very helpful in finding us a new accommodation, and Hotel Belle Epoque did not offer to compensate us the difference in cost between a long reserved room and a same day reservation at a different hotel. While we waited for a taxi another guest told us their room had no air-conditioning (when it was 36C out!) and that they had "had a rough night". The property misrepresents itself, the staff are inexperienced, and the establishment overcharges for the services it provides. It is straining to be a two-star hotel, and it strains credulity to think that any travelers would pay the money this establishment charges for the poor services it provides. Avoid it if you can!

Our room was at the top of a long flight of stairs after the elevator ended and there was no one to assist us with our bags. Upon entering the room we could not turn on the lights. After the one staff person on duty investigated it turned out that a breaker had been tripped, and had to be reset. All seemed fine. However, when we returned to the room in the evening the electricity was out again. This meant the power to the room could have gone out at any time, and the hotel management and staff leave overnight! We could not stay in the room. The person on duty was not very helpful in finding us a new accommodation, and Hotel Belle Epoque did not offer to compensate us the difference in cost between a long reserved room and a same day reservation at a different hotel. While we waited for a taxi another guest told us their room had no air-conditioning (when it was 36C out!) and that they had "had a rough night". The property misrepresents itself, the staff are inexperienced, and the establishment overcharges for the services it provides. It is straining to be a two-star hotel, and it strains credulity to think that any travelers would pay the money this establishment charges for the poor services it provides. Avoid it if you can!

Very nice and good experience

Very nice and good experience

Excellent location. I had a nice and quiet room and most of all, the staff was very friendly and helpful.

Excellent location. I had a nice and quiet room and most of all, the staff was very friendly and helpful.

Perfectly adequate.

Delightful hotel in the heart of a delightful Capitol.