Always amazing, IT glitches at book-in and departure poor receptionist could do nothing but apologies but these things happen. Car charges need updating to a minimum of 22kw so a charge can be fully achieved in 6-8 hrs

Beautiful hotel, amazing garden room dog friendly, fantastic food and service… totally wonderful and would highly recommend

Good place to spend a few days

Nice place to stay , good clean rooms and bathrooms

Lovely hotel and grounds. We had a cosy double, my only two complaints about the room are the bed is so soft, whenever my other half rolled over, I thought I would be catapulted off the bed and the doors really slam shut and shake the whole room so when people leave early in the morning you are woken up. Breakfast options are good, lovely fruit and cooked options. The orange and apple juice are basically just coloured water, they don’t taste of anything, so that could definitely be improved. The evening bar staff and restaurant staff are so lovely, they make you feel so welcome and are really chatty. The restaurant is also good, different concept but great food. Lots of parking, we stayed for 2 nights but said we were there for a week on the registration screen when you log your number plate as there are reviews of people getting tickets.

I found the bath slippery, the bath mat was hidden away in the wardrobe. Due to this I slipped. I proceed down stairs to the receptionist to make a incident report however there was no forms available.

We stayed for 2 nights at this wonderful hotel the room comfortable the staff helpful and friendly and food excellent would definitely recommend

We stayed for 2 nights at this wonderful hotel the room comfortable the staff helpful and friendly and food excellent would definitely recommend

What a lovely find esp when Cardiff over-priced and poor availability for a big gig at Principality. Easy taxi to train station and frequent trains into Cardiff Central. Hotel itself really special with great staff and very nicely turned-out rooms with local Welsh water and toiletries.

A lovely peaceful hotel in lovely grounds. The bedrooms were comfortable. The shower was a bit hard to control. The only disappointment was that breakfast was served in one of the bars and the tables were ridiculously small. Much better to have it served in the restaurant which I notice late diners had.

A lovely peaceful hotel in lovely grounds. The bedrooms were comfortable. The shower was a bit hard to control. The only disappointment was that breakfast was served in one of the bars and the tables were ridiculously small. Much better to have it served in the restaurant which I notice late diners had.

What a lovely find esp when Cardiff over-priced and poor availability for a big gig at Principality. Easy taxi to train station and frequent trains into Cardiff Central. Hotel itself really special with great staff and very nicely turned-out rooms with local Welsh water and toiletries.

I was looking for a hotel with really good food so I could book my daughter’s wedding reception. After filling in the necessary arrival dates and how many we’re staying. I scrolled down looking at other accommodation. I came back to the Priory and booked one night.. On receiving my confirmation I noticed that the date at the top had changed. Called hotel spoke to Reece . Who told us to contact Hotels. Com . Spoke to the virtual assistant Nashwa who tried to charge us £200 pounds for the mistake. Even just 1 hour after making the booking.we wanted the 18th the computer gave us 19 th . We lost our £95 . The priory lost an evening meal a Wedding reception and had empty rooms for the 18 th still available. And would have been able to sell the room for the next night.

I was looking for a hotel with really good food so I could book my daughter’s wedding reception. After filling in the necessary arrival dates and how many we’re staying. I scrolled down looking at other accommodation. I came back to the Priory and booked one night.. On receiving my confirmation I noticed that the date at the top had changed. Called hotel spoke to Reece . Who told us to contact Hotels. Com . Spoke to the virtual assistant Nashwa who tried to charge us £200 pounds for the mistake. Even just 1 hour after making the booking.we wanted the 18th the computer gave us 19 th . We lost our £95 . The priory lost an evening meal a Wedding reception and had empty rooms for the 18 th still available. And would have been able to sell the room for the next night.

Thanks

Thanks

Amazing hotel, we absolutely loved it, can’t wait to return!

Amazing hotel, we absolutely loved it, can’t wait to return!

Great venue, hotel something special

Great venue, hotel something special

Gorgeous room and property, right near museums. Parking was easy, everything walkable. Loved it

Gorgeous room and property, right near museums. Parking was easy, everything walkable. Loved it

Lovely peaceful gardens to relax and enjoy, very friendly and helpful staff. Excellent breakfast and very clean room. Great overall atmosphere in an historic building. Will definitely be returning in the near future to explore more in the village. Very happy all round experience.

Lovely peaceful gardens to relax and enjoy, very friendly and helpful staff. Excellent breakfast and very clean room. Great overall atmosphere in an historic building. Will definitely be returning in the near future to explore more in the village. Very happy all round experience.

Disappointed! Nice hotel got stuck in traffic! Checked in st 7.30 and was told no food available, also broadband would not connect

Disappointed! Nice hotel got stuck in traffic! Checked in st 7.30 and was told no food available, also broadband would not connect

Enjoyed the hotel, the room was very loud from traffic and drinking (I had ear plugs which solved the problem) also there is shutters rather than curtains, which means it gets light in the morning. Hotel was fantastic and will book again. Feedback - at breakfast, it would have been nice if lattes etc are included in the breakfast price.

Enjoyed the hotel, the room was very loud from traffic and drinking (I had ear plugs which solved the problem) also there is shutters rather than curtains, which means it gets light in the morning. Hotel was fantastic and will book again. Feedback - at breakfast, it would have been nice if lattes etc are included in the breakfast price.

Beautiful hotel in a lovely location. Friendly staff. Brilliant detail - loved the fact that when I arrived the radio was playing Classic FM in my room!!

Beautiful hotel in a lovely location. Friendly staff. Brilliant detail - loved the fact that when I arrived the radio was playing Classic FM in my room!!

Very enjoyable hotel

Very enjoyable hotel