Staff was very good and they agreed for a late checkout on a last minute request. Although I had to remind them about extension and had to checkin again in person to get new access cards although I was using the same room. Worst was the muffins which were served and it had Fungus in them. Absolutely ridiculous.

The booking indicated breakfast was included, however only coffee and granola bars were available.

The booking indicated breakfast was included, however only coffee and granola bars were available.

My stay was really friendly with the receptionist and clean

My stay was really friendly with the receptionist and clean

Loved everything, but the room floors were a little dirty!

Loved everything, but the room floors were a little dirty!

We stayed here for 10 nights. The staff were very helpful and always were on hand to help with any questions. The hotel is clean and the rooms have pretty much everything you need. Parking was always available and there are basic breakfast grab and go options. We would definitely stay here again.

We stayed here for 10 nights. The staff were very helpful and always were on hand to help with any questions. The hotel is clean and the rooms have pretty much everything you need. Parking was always available and there are basic breakfast grab and go options. We would definitely stay here again.

Big room

Overall the place was fine, customer service the worst, seating in the back, when i try to pay with cash i was told no cash card only the staff helping me was not rude but not nice either, I suggest that your website should mention no cash card only before we do the reservation so we know before hand because there is some people that dont have card to pay

Overall the place was fine, customer service the worst, seating in the back, when i try to pay with cash i was told no cash card only the staff helping me was not rude but not nice either, I suggest that your website should mention no cash card only before we do the reservation so we know before hand because there is some people that dont have card to pay

Big room

Good: Easy freeway access, friendly staffs. Could be better: Room air condition a bit loud, no thermostat to control room temperature

Good: Easy freeway access, friendly staffs. Could be better: Room air condition a bit loud, no thermostat to control room temperature

Love that it was nice and clean, also super spacious and exactly what we needed. If you're looking for comfort, this is it but if you want an over the top hotel, it probably isn't for you.

Love that it was nice and clean, also super spacious and exactly what we needed. If you're looking for comfort, this is it but if you want an over the top hotel, it probably isn't for you.

Do not stay here! It’s bad, like very bad. Graffiti all over the wall in the elevator. Different type of clientele if you know what I mean. Not a family friendly space. Beds are so cheap You’d probably feel better sleeping on the floor. Just stay away do not come here save your money and go elsewhere.

Do not stay here! It’s bad, like very bad. Graffiti all over the wall in the elevator. Different type of clientele if you know what I mean. Not a family friendly space. Beds are so cheap You’d probably feel better sleeping on the floor. Just stay away do not come here save your money and go elsewhere.

The room smelled like dirty feet. Carpets need to be replaced r cleaned.

The room smelled like dirty feet. Carpets need to be replaced r cleaned.

False advertising all the way around. They said fully stocked kitchenette. You had to ask for everything: dishes, silverware, coffemaker, coffee. We did not need pots or pans, but the staff member said he could only give me dishes if he had them. The staff gave us a dish rack with the minimal dishes, but no dish soap. When asked about the free breakfast offered, the staff said they didn't offer it. Another patron in the lobby told me they did have oatmeal packs (only 1 flavor) and a packaged muffin on the table in the lobby in the morning. The room had 4 lamps. 3 of the 4 had no bulbs or didn't work. Only 2 of each bath, hand, wash cloth towels. When we were leaving with a full bellhop luggage cart and no way to open the doors (no accessibilty door opener - my husband is in a wheelchair. The staff never came around the counter to offer helping with the door. A patron saw us and helped. We travel a lot and have never had such a disappointing stay. Needless to say, we will never stay at an Extended Stay America again.

Great

False advertising all the way around. They said fully stocked kitchenette. You had to ask for everything: dishes, silverware, coffemaker, coffee. We did not need pots or pans, but the staff member said he could only give me dishes if he had them. The staff gave us a dish rack with the minimal dishes, but no dish soap. When asked about the free breakfast offered, the staff said they didn't offer it. Another patron in the lobby told me they did have oatmeal packs (only 1 flavor) and a packaged muffin on the table in the lobby in the morning. The room had 4 lamps. 3 of the 4 had no bulbs or didn't work. Only 2 of each bath, hand, wash cloth towels. When we were leaving with a full bellhop luggage cart and no way to open the doors (no accessibilty door opener - my husband is in a wheelchair. The staff never came around the counter to offer helping with the door. A patron saw us and helped. We travel a lot and have never had such a disappointing stay. Needless to say, we will never stay at an Extended Stay America again.

Great

Good deal

Good deal

I was pleasantly surprised that I was placed in a room with a bench seat in the shower stall. I am getting around with a cane, and the staff noticed. I was able to wash my feet comfortably.

I was pleasantly surprised that I was placed in a room with a bench seat in the shower stall. I am getting around with a cane, and the staff noticed. I was able to wash my feet comfortably.

Property was what I assumed it would be. Great value. The staff was super helpful and very courteous, from check in to other questions I had, they were always super helpful. Thank you.

Property was what I assumed it would be. Great value. The staff was super helpful and very courteous, from check in to other questions I had, they were always super helpful. Thank you.

Expedia describes included services as included breakfast. A coffee station doesn’t count as breakfast! The entire hotel smelled bad and there was no necessities like a lot of hotels have. No ice machine, hair dryer, shampoo and conditioner in rooms. The microwave was broken in our room and no soap to wash dishes.