Great little hotel with plenty of things to see nearby. Staff was wonderful. If you can get a room with a view of the water it would be well worth it. Gorgeous area.

Great little hotel with plenty of things to see nearby. Staff was wonderful. If you can get a room with a view of the water it would be well worth it. Gorgeous area.

Over priced for what is on offer. Room was very small, and facilities were poor. No safe. No fridge and no coffee making facilities. Beds were hard and uncomfortable, and foam pillows were poor and unsupportive. Staff at reception were delightful and welcoming on arrival, the only saving grace at this establishment. Staff elsewhere were poor, unfriendly and not anticipative in the slightest. At breakfast we had to ask for tea and coffee, it was never offered. Buffet replenishments only ever on request as staff didn’t seem to notice when they ran out of items. It often felt that outside customers were prioritised over hotel guests. The food in the restaurant in the evening was delicious, but our main course was served cold and when it was replaced it was still cold. No one bothered to check to see if it was any better, and there was no hint of an apology. No plates or a knife offered with cheese, again this had to be requested. It was tiresome. Staff need to go on a Customer service course. The manager, Borja was very responsive however, and handled our complaint extremely well, listening, empathising and offering an immediate solution. He’s the best asset in the restaurant but is not always there to see what is going on. He deserves a better team as in no way do they support him in offering a service that should delight the customer rather than making them wish they’d gone elsewhere. Overall I would not recommend this hotel and it did not represent good vaue for money.

Over priced for what is on offer. Room was very small, and facilities were poor. No safe. No fridge and no coffee making facilities. Beds were hard and uncomfortable, and foam pillows were poor and unsupportive. Staff at reception were delightful and welcoming on arrival, the only saving grace at this establishment. Staff elsewhere were poor, unfriendly and not anticipative in the slightest. At breakfast we had to ask for tea and coffee, it was never offered. Buffet replenishments only ever on request as staff didn’t seem to notice when they ran out of items. It often felt that outside customers were prioritised over hotel guests. The food in the restaurant in the evening was delicious, but our main course was served cold and when it was replaced it was still cold. No one bothered to check to see if it was any better, and there was no hint of an apology. No plates or a knife offered with cheese, again this had to be requested. It was tiresome. Staff need to go on a Customer service course. The manager, Borja was very responsive however, and handled our complaint extremely well, listening, empathising and offering an immediate solution. He’s the best asset in the restaurant but is not always there to see what is going on. He deserves a better team as in no way do they support him in offering a service that should delight the customer rather than making them wish they’d gone elsewhere. Overall I would not recommend this hotel and it did not represent good vaue for money.

Quiet hotel close to beach and buses. Attentive staff

Location and staff very nice and professional

Location and staff very nice and professional

All was good, good service, fast check in, clean room . Just the lift was old fashion waiting long time and complicated system. Thank you