Under construction and they don’t show that

Beautiful hotel. The restaurant, sauna, and fitness room were under construction when we were there. But the rooms were quiet. The outdoor pool and hot tub looked great and the beach is just down the street. The hotel was quiet. The staff was nice too. The only odd thing was that our room’s lamps were bright white harsh bulbs instead of the soft warm yellow bulbs you usually get. That was a surprise, but overall the start was very pleasant and it’s perfectly situated on St. Augustine beach and just 15 minutes from the historic district.

Beautiful hotel. The restaurant, sauna, and fitness room were under construction when we were there. But the rooms were quiet. The outdoor pool and hot tub looked great and the beach is just down the street. The hotel was quiet. The staff was nice too. The only odd thing was that our room’s lamps were bright white harsh bulbs instead of the soft warm yellow bulbs you usually get. That was a surprise, but overall the start was very pleasant and it’s perfectly situated on St. Augustine beach and just 15 minutes from the historic district.

Was told that only the restaurant was No lighting in the sink area of the bathroom, had to leave the bathroom door open so the light from the bathroom would somewhat spill out to the sink area. Very poor planning on the rennovation.

Was told that only the restaurant was No lighting in the sink area of the bathroom, had to leave the bathroom door open so the light from the bathroom would somewhat spill out to the sink area. Very poor planning on the rennovation.

The property is currently under renovation and will become part of Hilton operations. I am guessing it’s probably going to be one of the best properties to stay in at Saint Augustine beach

The property is currently under renovation and will become part of Hilton operations. I am guessing it’s probably going to be one of the best properties to stay in at Saint Augustine beach

Place was very nice. Little disappointed that we ended up coming during some construction and wasn’t aware prior but other than that it was good.

Place was very nice. Little disappointed that we ended up coming during some construction and wasn’t aware prior but other than that it was good.

It was Fun. Go Dawgs

Clean, easy checkin, great pool. 2 minute walk to beach.

Clean, easy checkin, great pool. 2 minute walk to beach.

It was Fun. Go Dawgs

This was our second trip to the St. Augustine area and our first stay with the Castillo Real. The staff were very friendly and helpful, and our stay was pleasant. The hotel is undergoing some renovations, so there was construction noise between 9a-5p each day (we knew this before arriving). Our room had a few quirks - the sink area was lit with a floor lamp instead of a traditional vanity, the floor had a transition that wasn't level, and there was only one towel hook in the bathroom, with none near the sink. The shower water was always warm, but never got super hot. All of this may have been due to the construction in process, but it was a little odd. The bed was comfy, the room spacious, and the experience nice. The location is great - very easy to access and get in/out. The beach is an easy walk, and whether you're going to stay at the beach or visit parts of St. Augustine, the hotel is very conveniently located. We'd gladly stay here again.

This was our second trip to the St. Augustine area and our first stay with the Castillo Real. The staff were very friendly and helpful, and our stay was pleasant. The hotel is undergoing some renovations, so there was construction noise between 9a-5p each day (we knew this before arriving). Our room had a few quirks - the sink area was lit with a floor lamp instead of a traditional vanity, the floor had a transition that wasn't level, and there was only one towel hook in the bathroom, with none near the sink. The shower water was always warm, but never got super hot. All of this may have been due to the construction in process, but it was a little odd. The bed was comfy, the room spacious, and the experience nice. The location is great - very easy to access and get in/out. The beach is an easy walk, and whether you're going to stay at the beach or visit parts of St. Augustine, the hotel is very conveniently located. We'd gladly stay here again.

Very nice place to stay clean, quiet very nice.

The property is undergoing restoration and renovation. A few minor inconveniences during our stay. We are looking forward to seeing the improvements when completed!

Our stay in the executive suite was below average overall. While the room was spacious, it was clearly worn with heavily used furniture that’s in need of an update. The cleanliness of the room could have been better, as it didn’t feel as fresh as we’d hoped. The front desk staff, however, was incredibly friendly and helpful, which made a positive impression. Unfortunately, the on-site restaurant was closed during our stay, which was disappointing. Additionally, be warned—parking on the property comes with a $10 fee, which we weren’t expecting. Overall, an okay experience, but improvements to the rooms, better communication about the restaurant closure, and transparency about parking fees would go a long way.

Great

All good but noisy construction.

All good but noisy construction.

My stay at Castillo Real was a disaster. The hotel is under construction, but this crucial detail was buried in the fine print on Expedia, and their website gave no proper warning. My "Executive Queen Suite" turned out to be a standard queen room with none of the promised amenities—no separate rooms or ocean view, just a city view and a space that felt like a construction zone. The website misleadingly featured photos of a luxurious tub, but my room had an unfinished shower with no space for soap, no full-length mirror, no towel racks, and nearly bare walls. When I asked the reception, I was told my room was still under renovation—something they never disclosed during booking. Housekeeping was by request only, which would have been acceptable if it were the only issue. However, being charged $500 for a room that was incomplete and not as advertised is outrageous. The hotel's response was to waive a $20 parking fee as compensation, which felt like a joke. After complaining via Expedia, I was refunded only $50—far from enough for such a disappointing experience.

Lori the evening manager went out of her way to accommodate me and my wife. She was awesome!!

We did enjoy our stay, however, our room was awkward. So much room without a comfortable TV watching area. We had to pull chairs up front, I know the front desk said they’re still remodeling, but the room felt very bare and not very cozy.

Considering the renovations going on we had a great stay. I can't wait to see the finished product. Walking distance to the beach and some great restaurants! Would definitely recommend.

Considering the renovations going on we had a great stay. I can't wait to see the finished product. Walking distance to the beach and some great restaurants! Would definitely recommend.

We did enjoy our stay, however, our room was awkward. So much room without a comfortable TV watching area. We had to pull chairs up front, I know the front desk said they’re still remodeling, but the room felt very bare and not very cozy.

Everything was great. Staff was great. Room was great. Location was great. But parking was tight. Hardly an extra space.

Everything was great. Staff was great. Room was great. Location was great. But parking was tight. Hardly an extra space.

I thought this was an excellent choice based on overall appeal, beach access and proximity to restaurants, morning/evening strolls. Although the property is under construction, this was still a very nice stay for the price. The room was very spacious and clean. A few minor "must haves" would be shower caddy or shelving. There was nothing to hold soap, shampoo, etc. With such large rooms, a loveseat or lounger. The location makes up for the construction in my opinion and I will definitely stay here again.

I thought this was an excellent choice based on overall appeal, beach access and proximity to restaurants, morning/evening strolls. Although the property is under construction, this was still a very nice stay for the price. The room was very spacious and clean. A few minor "must haves" would be shower caddy or shelving. There was nothing to hold soap, shampoo, etc. With such large rooms, a loveseat or lounger. The location makes up for the construction in my opinion and I will definitely stay here again.

This isn’t a big busy fancy hotel , Which was perfect, besides the updating construction going on ( we didn’t hear a thing ) and new restaurant coming not open yet. The hotel was pleasant and staff was polite and informative. The only thing that needs addressed was there is no direct light in the bathroom only thru the door opened where the toilet and shower was , which didn’t make sense but the pool was pleasantly clean and cool! We will definitely stay here again can’t wait for all the renovations and restaurant space to open. If you don’t like crowds this hotel is a nice romantic spot and a short walk to the beach, to watch the Sunrise!