Hotel very clean and staff very nice and helpful

Hotel very clean and staff very nice and helpful

I booked this room because I needed to stay an extra night in Reno. The hotel is run down and not worth the cost. The hotel double charged me after claiming that I made two reservations with hotels.com when in fact this hotel scammed me by marking my hotels.com reservation a no show and charging me another rate without my permission. When I checked in I specifically said I had a reservation with hotels.com and the this hotel still double charged me. If you don't want to get ripped off, do not stay here. I will never stay here again and their hotel/ and corporate customer service is horrible. They completely lied to me until I asked hotels.com to reach out to them on my behalf. Horrible company and experience.

I booked this room because I needed to stay an extra night in Reno. The hotel is run down and not worth the cost. The hotel double charged me after claiming that I made two reservations with hotels.com when in fact this hotel scammed me by marking my hotels.com reservation a no show and charging me another rate without my permission. When I checked in I specifically said I had a reservation with hotels.com and the this hotel still double charged me. If you don't want to get ripped off, do not stay here. I will never stay here again and their hotel/ and corporate customer service is horrible. They completely lied to me until I asked hotels.com to reach out to them on my behalf. Horrible company and experience.

Arriving was super easy, clerk was really nice. Stayed for one night. Room was nice and clean. Had everything we needed. However my only complain was the A/C. When we turned it on it would make a horrible rattling noise all night, I should've requested another room but I didn't want to complain so I guess that's my bad. Otherwise perfect stay.

Arriving was super easy, clerk was really nice. Stayed for one night. Room was nice and clean. Had everything we needed. However my only complain was the A/C. When we turned it on it would make a horrible rattling noise all night, I should've requested another room but I didn't want to complain so I guess that's my bad. Otherwise perfect stay.

Exactly what I expected. Modest accomodations for a modest price. Room looked clean but smelled funky. Didn’t leave room until 12:30 pm the first day so missed opportunity for housekeeping service. Could not get trash or dirty towels taken away because housekeepers had gone for the day. However, clean towels were available at front desk. Lots of homeless hanging around area but our car in the parking lot was fine. Free breakfast was basic and not terrible. You get what you pay for. This was fine.

Exactly what I expected. Modest accomodations for a modest price. Room looked clean but smelled funky. Didn’t leave room until 12:30 pm the first day so missed opportunity for housekeeping service. Could not get trash or dirty towels taken away because housekeepers had gone for the day. However, clean towels were available at front desk. Lots of homeless hanging around area but our car in the parking lot was fine. Free breakfast was basic and not terrible. You get what you pay for. This was fine.

Very nice and clean facilities. Staff are extremely friendly. Breakfast was decent. What is the deal with no toilet paper holders??? That needs to change. Other than that, I had a great stay.

Very nice and clean facilities. Staff are extremely friendly. Breakfast was decent. What is the deal with no toilet paper holders??? That needs to change. Other than that, I had a great stay.

I stayed at Comfort Inn while being available for an elderly uncle who had just had hip surgery so I was coming and going throughout the day. My room was always quiet and was cleaned daily. When I was in for the night, the property was quiet and I felt safe. The rates were very competitive. Nicely done.

I stayed at Comfort Inn while being available for an elderly uncle who had just had hip surgery so I was coming and going throughout the day. My room was always quiet and was cleaned daily. When I was in for the night, the property was quiet and I felt safe. The rates were very competitive. Nicely done.

Really liked our 2 night stay here. Although a little tired, everything is clean and works as it should. The hotel is good value for money. Comfortable bed and good breakfast. Efficient and friendly staff. We chose to stay here to visit the area rather than in Reno itself. Own transport essential. There's a Denny's 100m away for something to eat at night

Really liked our 2 night stay here. Although a little tired, everything is clean and works as it should. The hotel is good value for money. Comfortable bed and good breakfast. Efficient and friendly staff. We chose to stay here to visit the area rather than in Reno itself. Own transport essential. There's a Denny's 100m away for something to eat at night

Small property on a busy street, but close to the airport.

This property was in a high crime area. Very close to airport which was nice.

Very long check in. Our door latch was broken.

Very long check in. Our door latch was broken.

We stayed one night in a road trip through California and Nevada. The room was very clean and comfortable. The breakfast was great with lots of choices. I would stay here again when in Redding.

We stayed one night in a road trip through California and Nevada. The room was very clean and comfortable. The breakfast was great with lots of choices. I would stay here again when in Redding.

Room had nasty staine carpet and you could feel it when you were barefoot. Remote didn’t work for tv

Room had nasty staine carpet and you could feel it when you were barefoot. Remote didn’t work for tv

Very clean and conveniently close to airport. Would recommend.

This was a great place for staying to connect to airport for flight. Good and multiple dinning options. Staff were all great, and got me into my room quickly and effortlessly. Great service!!

Super

Super

Clean room, easy access to highways, is next to the airport but very quiet.

Clean room, easy access to highways, is next to the airport but very quiet.

Just surface level clean. This place needs deep clean. Couldnt figure out how to turn 3 of the lamps in the room on. Dont thonk i was the only one as all lamp shades were cockeyed and out of place. Staff was friendly enough.

Locations to airport 'shopping and dinning. Clean, friendly staff.

Locations to airport 'shopping and dinning. Clean, friendly staff.

Just surface level clean. This place needs deep clean. Couldnt figure out how to turn 3 of the lamps in the room on. Dont thonk i was the only one as all lamp shades were cockeyed and out of place. Staff was friendly enough.