Excellent on all counts! From the moment of arrival, the grounds people were helpful with our parking selection to the folks at the front desk who set us up with our room. We got a suite as I had requested a room on the lower floors. Ended up to be the second floor. The suite was spacious and inviting. Almost did not want to leave for our dinner date. The Continental Breakfast was the best we had on our five week trip across Canada. The staff were helpful and really made an effort to put a positive spin on your day. All and all, we very much enjoyed our stay!

Over all it was good very friendly people. Only negative was the old furniture. The Room needs updating

Over all it was good very friendly people. Only negative was the old furniture. The Room needs updating

Hotel was nice. Well maintained property. Breakfast selections and quality was very good. Carpet in room was so dirty, the tub water was black every time we showered. Either shampoo or remove and replace with flooring.

Hotel was nice. Well maintained property. Breakfast selections and quality was very good. Carpet in room was so dirty, the tub water was black every time we showered. Either shampoo or remove and replace with flooring.

Love the room and the staff was great

Love the room and the staff was great

Gave me a room that smelled like a smoking room.

Gave me a room that smelled like a smoking room.

Carpet in hallways were ripped up and reeked of a must that made it seem like the floor was flooded at some point. Rooms were outdated and clean other than smell.

Carpet in hallways were ripped up and reeked of a must that made it seem like the floor was flooded at some point. Rooms were outdated and clean other than smell.

We stayed for few days and were very happy with room , service and wonderful breakfast options . Hotel is close to QEW but kind of far from Lakeshore, still walkable. Will definitely stay agan

The rooms need a good all around cleaning. Stains on everything

My stay at the hotel was enjoyable. However at breakfast time it was busy so cutlery &crockery was always a problem.One downfall for the room was the curtains didnt pull.This was a problem on the bottom floor.The breakfast was beautiful plenty of choice and the indoor swimming pool was very convenient during our stay.

My stay at the hotel was enjoyable. However at breakfast time it was busy so cutlery &crockery was always a problem.One downfall for the room was the curtains didnt pull.This was a problem on the bottom floor.The breakfast was beautiful plenty of choice and the indoor swimming pool was very convenient during our stay.

It’s really good, we took a good hospitality for us and our pets,

It’s really good, we took a good hospitality for us and our pets,

The staff were super attentive to our needs and were glad to help us in anything we needed

The room was very nice; spacious and well-equipped. The TV seemed to be analog only, not HD, which surprised me. The breakfast choices were good but the area seems small for the size of the hotel. The configuration made things very congested so I just took a muffin and a coffee back to my room.

Overall a good hotel however, it is showing its age.

Room was pretty big and spacious . Very quiet locality . Along with free breakfast , we got free snack in the evening too . Thought that was amazing . Will definitely recommend for anyone planning to stay here .

Television did not work, silverfish in the room, and tables at breakfast were dirty.

Television did not work, silverfish in the room, and tables at breakfast were dirty.

The room was nice, not fancy but comfortable. The kitchen was useful, could have used sugar packets for the coffee/tea. We are a family of 4 adults, so we requested a rollaway to add to the pullout sofa with no problem. The room was fairly quiet, except when the AC kicked in. We had to turn it down, no big deal. We expected the TV to be high def but it wasn't. The varierty of free channels was good, however. We enjoyed the free breakfast,.lots to choose from and it was all enjoyable. Didn't make it to the pool as it was being seviced. The staff were friendly and helpful with a smile always. Downside- not much in the way of nearby restaurants except for the high end burger place next door at the Holiday Inn. You have to drive to go out to eat. Too bad there wasn't a restaurant and bar in the hotel. The so called family theatre was just a large screen tv in a built in bookcase with books and dvds but no couch or chairs to sit on and watch movies, just a large conference room table and chairs to sit at. It was a nice stay, good enough for 2 nights while our floors were being refinished.

The room was nice, not fancy but comfortable. The kitchen was useful, could have used sugar packets for the coffee/tea. We are a family of 4 adults, so we requested a rollaway to add to the pullout sofa with no problem. The room was fairly quiet, except when the AC kicked in. We had to turn it down, no big deal. We expected the TV to be high def but it wasn't. The varierty of free channels was good, however. We enjoyed the free breakfast,.lots to choose from and it was all enjoyable. Didn't make it to the pool as it was being seviced. The staff were friendly and helpful with a smile always. Downside- not much in the way of nearby restaurants except for the high end burger place next door at the Holiday Inn. You have to drive to go out to eat. Too bad there wasn't a restaurant and bar in the hotel. The so called family theatre was just a large screen tv in a built in bookcase with books and dvds but no couch or chairs to sit on and watch movies, just a large conference room table and chairs to sit at. It was a nice stay, good enough for 2 nights while our floors were being refinished.

The properties were a little rundown, but the people working there were exceptionally nice.

I checked in late at 1:30 AM, with family, room peovided has strong smoking smell. Couldn't sleep all nights. Exposed my famiky to 2nd hand smoke all night. At 7 am, AC broke. Room temp reached 80 degree, we calles for help, guy came did something to AC unit and left. Did not help any. We had to open the door to circulate air to breath. Terrible experience. I adked front desk for money back.

very good

I checked in late at 1:30 AM, with family, room peovided has strong smoking smell. Couldn't sleep all nights. Exposed my famiky to 2nd hand smoke all night. At 7 am, AC broke. Room temp reached 80 degree, we calles for help, guy came did something to AC unit and left. Did not help any. We had to open the door to circulate air to breath. Terrible experience. I adked front desk for money back.

Very dirty rooms. There’s a conference room next door and they had music playing ALL day. The staff weren’t even helpful when we brought it up. They don’t bother cleaning everyday. Super outdated.

Our suite was like an apartment. But without a car, your options are rather limited. The social hour only limited choice. On the whole, we were very happy to be able to wash our clothes. The gym is also good and there is an indoor pool.

Bathroom was dirty. Bed sheets were stained.