This place is very clean and the staff were so friendly and kind. It is quiet and the best breakfast buffet i ever experienced.

This place is very clean and the staff were so friendly and kind. It is quiet and the best breakfast buffet i ever experienced.

Would be great if free shuttle is offered to the guest towards the city for shopping

We were please with the facilities. Very helpful staff. The beach was good and clean. Infinity pool was nice.

We were please with the facilities. Very helpful staff. The beach was good and clean. Infinity pool was nice.

Excellent Hotel but far from civilisation, limited activities in the area

Excellent Hotel but far from civilisation, limited activities in the area

Hot shower was not enough. nice people and nice pool, specially we enjoyed the bubble pool in the Saturday night. Instagramable hotel. food was good also. my daughter enjoyed Karaoke at the Sunset Sports Bar. We also enjoyed some games at the bar like Darts, table soccer and so on.

Hot shower was not enough. nice people and nice pool, specially we enjoyed the bubble pool in the Saturday night. Instagramable hotel. food was good also. my daughter enjoyed Karaoke at the Sunset Sports Bar. We also enjoyed some games at the bar like Darts, table soccer and so on.

toilet was durty. we can not use hot water in bath.

toilet was durty. we can not use hot water in bath.

VERY NOISY MUSIC IN THE LOBBY AND AT BREAKFAST

VERY NOISY MUSIC IN THE LOBBY AND AT BREAKFAST

We had an unforgettable stay at Dusit Thani Mactan. The resort is absolutely stunning, with breathtaking ocean views and an infinity pool that feels like paradise. The rooms were immaculate and elegantly designed, with every comfort thoughtfully provided. The staff went above and beyond to make our stay special, always greeting us with warm smiles and exceptional service. Dining at the resort was a delight, with delicious options that showcased both local and international flavors. This place is perfect for anyone looking to relax and unwind in luxury—We can't wait to come back!"

The hotel is very nice! The staff are so friendly and accommodating. Breakfast buffet is superior. We’ll definitely be back.

The hotel is very nice! The staff are so friendly and accommodating. Breakfast buffet is superior. We’ll definitely be back.

We had an unforgettable stay at Dusit Thani Mactan. The resort is absolutely stunning, with breathtaking ocean views and an infinity pool that feels like paradise. The rooms were immaculate and elegantly designed, with every comfort thoughtfully provided. The staff went above and beyond to make our stay special, always greeting us with warm smiles and exceptional service. Dining at the resort was a delight, with delicious options that showcased both local and international flavors. This place is perfect for anyone looking to relax and unwind in luxury—We can't wait to come back!"

One of the best hotel and a very accomodating staff, with a gastronomical breakfast buffet (salute to the chef ), surely i will booked again for the next holiday to cebu.

One of the best hotel and a very accomodating staff, with a gastronomical breakfast buffet (salute to the chef ), surely i will booked again for the next holiday to cebu.

Dusit Thani is a known brand hotel that has a reputation for great service and high value. This location needs some minor improvement in staff training or monitoring before they are ready for independent customer service. During my three day stay there was no staffing at the poolside to take orders for drinks or food. You need to walk to the bar and go inside with wet clothing and place your order and wait for quite awhile before your drinks are delivered to you at poolside. The gym equipment is in great condition, but the floor inside the gym is hazardous ⚠️ there are several areas where the floor has collapsed and you can literally injure your foot and leg. It’s a little strange that the gym floor isn’t concrete even though it’s on the second floor. Strangely the gym has weak metal beams underneath a rubber matting made to resemble floor tiles and you can clearly see the beams are broken. The outside deck leading to the gym also has issues with the waterproofing material peeling off and this could become a slip hazard ⚠️ According to the staff the hotel was finished construction in 2019’ and opened after the pandemic shutdown in 2022’ On a positive note the Thai and Korean restaurants were excellent in service and food. The breakfast buffet has excellent service and wonderful food choices, however the largest plate size is rather small which requires you to juggle several plates or make numerous trips to the many food stations. The rooms are nice and spacious.

Dusit Thani is a known brand hotel that has a reputation for great service and high value. This location needs some minor improvement in staff training or monitoring before they are ready for independent customer service. During my three day stay there was no staffing at the poolside to take orders for drinks or food. You need to walk to the bar and go inside with wet clothing and place your order and wait for quite awhile before your drinks are delivered to you at poolside. The gym equipment is in great condition, but the floor inside the gym is hazardous ⚠️ there are several areas where the floor has collapsed and you can literally injure your foot and leg. It’s a little strange that the gym floor isn’t concrete even though it’s on the second floor. Strangely the gym has weak metal beams underneath a rubber matting made to resemble floor tiles and you can clearly see the beams are broken. The outside deck leading to the gym also has issues with the waterproofing material peeling off and this could become a slip hazard ⚠️ According to the staff the hotel was finished construction in 2019’ and opened after the pandemic shutdown in 2022’ On a positive note the Thai and Korean restaurants were excellent in service and food. The breakfast buffet has excellent service and wonderful food choices, however the largest plate size is rather small which requires you to juggle several plates or make numerous trips to the many food stations. The rooms are nice and spacious.

Not so friendly in accommodating guests requests/preference. Front desk phone not so accessible. Phone always busy. Not so good with following up. Had to call few times about something. Service not so accommodating as you would expect in hotels like this.

Not so friendly in accommodating guests requests/preference. Front desk phone not so accessible. Phone always busy. Not so good with following up. Had to call few times about something. Service not so accommodating as you would expect in hotels like this.

it’s a very nice hotel lobby, very big, spacious and grand. the pool is nice especially the Saturday night music with DJ in the pool area, it had also nice garden and beach, that was th best high light of our stay. my room has nice clean comfy bed. Most staff are really nice and polite. celebrated my nephew’s birthday, me and y son’s birthday in advance. we had dinner at sun set bar and had a small yummy birthday cake to share, it's for free and i was very grateful i was not charged of the cake. After dinner- we blew and slice the cake. I asked for side plate and i was only given 2 plate and there were 6 of us. i asked again fo fork and she only gave me 2 fork. i dont know if she’s just lazy or just no common sense. its an expensive hotel tor a poor service.

it’s a very nice hotel lobby, very big, spacious and grand. the pool is nice especially the Saturday night music with DJ in the pool area, it had also nice garden and beach, that was th best high light of our stay. my room has nice clean comfy bed. Most staff are really nice and polite. celebrated my nephew’s birthday, me and y son’s birthday in advance. we had dinner at sun set bar and had a small yummy birthday cake to share, it's for free and i was very grateful i was not charged of the cake. After dinner- we blew and slice the cake. I asked for side plate and i was only given 2 plate and there were 6 of us. i asked again fo fork and she only gave me 2 fork. i dont know if she’s just lazy or just no common sense. its an expensive hotel tor a poor service.

Friendly staffs

Friendly staffs

A so called 'garden view deluxe room' in fact has a view over a car park and a building site. Several areas of the hotel were closed for renovation and, while the pool is a really amazing facility, the gym which was supposed to be open to midnight, was closed at 9.30pm. Only transport option was a schedule bus to the local mall, morning and afternoon... or a private hire taxi.

A so called 'garden view deluxe room' in fact has a view over a car park and a building site. Several areas of the hotel were closed for renovation and, while the pool is a really amazing facility, the gym which was supposed to be open to midnight, was closed at 9.30pm. Only transport option was a schedule bus to the local mall, morning and afternoon... or a private hire taxi.

Very nice entrance, great rooms, nice pool, great employees, limited restaurant, food is fair, no store for immediate personal needs, no availability to purchase beach necessities

Very nice entrance, great rooms, nice pool, great employees, limited restaurant, food is fair, no store for immediate personal needs, no availability to purchase beach necessities

Excellent service, food is amazing . The waiter named Kris was very helpful . Pool is 10star . Beach is pretty . Smooth check in