Beautiful clean room. However, customer service was non existent. Contactless checkin. We booked the room with breakfast included, and had no information about the breakfast location. We received no response after texting and calling the contact number on the website. We did receive a call back a little before checkout, but had already gone to breakfast on our own.

Easy checkin and right off main road

Easy checkin and right off main road

Excellent location to restaurants and adult beverages

A great location in the heart of town and lovely, spacious rooms. The shared lounge area with drinks and snacks available was a wonderful, unexpected touch.

Excellent location to restaurants and adult beverages

A great location in the heart of town and lovely, spacious rooms. The shared lounge area with drinks and snacks available was a wonderful, unexpected touch.

Great location, easy walking distance to many shops and restaurants. Nice, quiet room. Loved the shower and A/C wired well. Needs more signage, hard to find.

Great location, easy walking distance to many shops and restaurants. Nice, quiet room. Loved the shower and A/C wired well. Needs more signage, hard to find.

Great Place and would stay again for sure!

Great Place and would stay again for sure!

Wonderful rooms, very clean. Nice snack options.

Bad communication. I was supposed to receive notification 24hrs in advance. In spite of several calls, one of which said the mailbox was full; I didn’t receive my room information until 40 minutes prior to check in. Additionally information on Hotels.com was different then the hotel. For instance check out is 11, not 11:30. Plus there was no one on the premises in the morning even though it was stated that there would be someone to “greet you”. On a positive note Carol with housekeeping was very kind and helpful. Very convenient to have a hospitality room with a good assortment of beverages and snacks. However, the ice machine was often empty or low on ice. A small fridge would be nice in the room for personal food and beverage. The room was comfortable and well appointed but the carpet was old and dingy. A list of local restaurants and sights would have been welcome.

Bad communication. I was supposed to receive notification 24hrs in advance. In spite of several calls, one of which said the mailbox was full; I didn’t receive my room information until 40 minutes prior to check in. Additionally information on Hotels.com was different then the hotel. For instance check out is 11, not 11:30. Plus there was no one on the premises in the morning even though it was stated that there would be someone to “greet you”. On a positive note Carol with housekeeping was very kind and helpful. Very convenient to have a hospitality room with a good assortment of beverages and snacks. However, the ice machine was often empty or low on ice. A small fridge would be nice in the room for personal food and beverage. The room was comfortable and well appointed but the carpet was old and dingy. A list of local restaurants and sights would have been welcome.

Excellent property very clean. Very comfortable bed.

Room was gorgeous and very clean. Easily accessible with both stairs and elevator. A/C great. Snack room great. Bathroom spacious and up to date… lovely. Loved my time there. Will go back. You are given a code and room number. I was given the wrong room number, so couldn’t enter. Called and left message for help. Call was not returned until the next aft. Luckily, I thought to try other doors, and found my room that way. I had prepaid my bill, so what was I to do? Next aft, people outside had same issue. They were trying to enter my door. I was offered an apology and excuse a day late, but didn’t help me at the time. That was upsetting because I didn’t know what I was going to do. But property itself A . Enjoyed my stay.

Room was gorgeous and very clean. Easily accessible with both stairs and elevator. A/C great. Snack room great. Bathroom spacious and up to date… lovely. Loved my time there. Will go back. You are given a code and room number. I was given the wrong room number, so couldn’t enter. Called and left message for help. Call was not returned until the next aft. Luckily, I thought to try other doors, and found my room that way. I had prepaid my bill, so what was I to do? Next aft, people outside had same issue. They were trying to enter my door. I was offered an apology and excuse a day late, but didn’t help me at the time. That was upsetting because I didn’t know what I was going to do. But property itself A . Enjoyed my stay.

Excellent property very clean. Very comfortable bed.

The hotel was really great. Comfy bed and they had a hospitality room with drinks and snacks! It was awesome! The location was also really great. We would definitely stay here again. I would pass on paying extra for breakfast though. The place the voucher was for was more of a bakery and very overpriced. We opted not even to eat there.

The hotel was really great. Comfy bed and they had a hospitality room with drinks and snacks! It was awesome! The location was also really great. We would definitely stay here again. I would pass on paying extra for breakfast though. The place the voucher was for was more of a bakery and very overpriced. We opted not even to eat there.

I liked that it was contactless check-in/check-out. Everything was done by text. Parking was a little strange though. Parking was in a banks drive thru behind hotel.

I liked that it was contactless check-in/check-out. Everything was done by text. Parking was a little strange though. Parking was in a banks drive thru behind hotel.

Great old hotel. Location in Boerne was very nice. Lots of shops and restaurants in walking distance. Hospitality room was a great place for the six of us to gather. The wraparound balcony was nice but the weather didn’t cooperate. Drinks and snacks provided in the hospitality room were a nice touch. The bathroom was luxurious - really nice shower!

Great old hotel. Location in Boerne was very nice. Lots of shops and restaurants in walking distance. Hospitality room was a great place for the six of us to gather. The wraparound balcony was nice but the weather didn’t cooperate. Drinks and snacks provided in the hospitality room were a nice touch. The bathroom was luxurious - really nice shower!

Great location and room accommodation. Appreciated having hospitality suite available with snacks and drinks.

Great location and room accommodation. Appreciated having hospitality suite available with snacks and drinks.

Very nice

It was just so beautiful, and i was so glad i stayed here the night before my wedding!

Very nice

It was just so beautiful, and i was so glad i stayed here the night before my wedding!

Great location and our room was towards the back so it was very quiet! Easy walking access to Main Street for food and retail. Check in process is no contact and super easy. Fabulous room, wonderful bathroom and large fluffy towels!! No small fridge but not a big issue. Would absolutely stay again!

Great location and our room was towards the back so it was very quiet! Easy walking access to Main Street for food and retail. Check in process is no contact and super easy. Fabulous room, wonderful bathroom and large fluffy towels!! No small fridge but not a big issue. Would absolutely stay again!