Hotel dropped pin on map is completely inaccurate, it’s an 5 minute walk from that actual location, not ocean front as located!! Only gave an additional star because they were available for late checkin as we were arriving after midnight. We were in room 030, after a shower the room flooded, not because of a leak but the shower base is higher than the floor and water just kept pouring out. Breakfast was ok nothing too special but you’ll find something. Booked a double but ended up with two twins, didn’t change as it was 1am. Our room was noisy not due to the fact it was on the pool level but because the walls and hallways in this area of the hotel. Did the job we wanted but we were away by 9am so cannot comment on facilities. Hallways and restaurant are a bit run down

Hotel dropped pin on map is completely inaccurate, it’s an 5 minute walk from that actual location, not ocean front as located!! Only gave an additional star because they were available for late checkin as we were arriving after midnight. We were in room 030, after a shower the room flooded, not because of a leak but the shower base is higher than the floor and water just kept pouring out. Breakfast was ok nothing too special but you’ll find something. Booked a double but ended up with two twins, didn’t change as it was 1am. Our room was noisy not due to the fact it was on the pool level but because the walls and hallways in this area of the hotel. Did the job we wanted but we were away by 9am so cannot comment on facilities. Hallways and restaurant are a bit run down

Location was great, staff were very helpful and the hotel food was the best I’ve had. Plus plenty of sun beds around the pool. If and when I go back to Salou, I’ll be staying at this hotel. Everything about it was spot in. Great choice.

Location was great, staff were very helpful and the hotel food was the best I’ve had. Plus plenty of sun beds around the pool. If and when I go back to Salou, I’ll be staying at this hotel. Everything about it was spot in. Great choice.

This is the first time I see a hotel bed whose bed sheet does not cover the mattress cover (see picture). We reserved a room for 2 and were given a room with three beds, one of which was foldable bed. None of the beds had the quality you would expect at a 4-star hotel. We had one hand towel and one bath towel per person, period. Only hand soap and shower gel: no shampoo, no tooth paste... One of the staff members at the reception desk said she "had to work" but not with customers which left the other one alone with all the customers checking in (there was a line that could have been avoided). They requested proof of payment for the room even if the room had been pre-paid on Hotels.com. We had to email them our payment receipt! None of them spoke Catalan (the official language of the area). Our room was next to the elevators, the arcade room (which had the doors open all night) and the all-you-can-eat buffet where more than 200 teenagers between the ages of 14 and 18 were left unsupervised until later than midnight (they starting knocking on room doors just for fun), so we had to use earplugs to sleep. This hotel has MINIMUM comfort and is absolutely NOT a 4-star hotel. Thank goodness we only stayed one night, and that hotels.com gave me a discount. NEVER COMING BACK. I DO NOT RECOMMEND AT ALL

This is the first time I see a hotel bed whose bed sheet does not cover the mattress cover (see picture). We reserved a room for 2 and were given a room with three beds, one of which was foldable bed. None of the beds had the quality you would expect at a 4-star hotel. We had one hand towel and one bath towel per person, period. Only hand soap and shower gel: no shampoo, no tooth paste... One of the staff members at the reception desk said she "had to work" but not with customers which left the other one alone with all the customers checking in (there was a line that could have been avoided). They requested proof of payment for the room even if the room had been pre-paid on Hotels.com. We had to email them our payment receipt! None of them spoke Catalan (the official language of the area). Our room was next to the elevators, the arcade room (which had the doors open all night) and the all-you-can-eat buffet where more than 200 teenagers between the ages of 14 and 18 were left unsupervised until later than midnight (they starting knocking on room doors just for fun), so we had to use earplugs to sleep. This hotel has MINIMUM comfort and is absolutely NOT a 4-star hotel. Thank goodness we only stayed one night, and that hotels.com gave me a discount. NEVER COMING BACK. I DO NOT RECOMMEND AT ALL

Our stay-room with seaside view for 10 nights as a family with child, half board meals a. Check in was not at the best customer service as communication is not a skill the reception has- Wi-Fi codes were not provided, asked for booking email as they did not had it, parking not provided as it said was full at 10 am .After we had to go round the area and couldn’t find a parking spot a different receptionist said parking was available-an hour later and asked to pay €150 - €15 a night not €12 as website advised.We were told to go and eat somewhere else as we missed the dinner - until 9.30 pm. Our room was not what we were expecting, bathroom had a lot of issues- shower door not Closing, water not running down as full with dirt, toilet seat moving and dirty toilet. At the entry room door was a metal coming out - had reported it but even after 10 days nothing was done about it, we happed to hurt ourselves a few times as sharp.One of the bed was in no condition to sleep -hard and noisy with every movement.On a positive note we had the best seaside view - spectacular. Next day I had a chat with Louis the hotel manager about our 20 hours experience and he was very helpful and changed the bed and provided a receipt for the parking. The swimming pool is lovely but the sun-beds are not accessible - towels on. With the meals it’s at set times / buffet , repetitive menu, no drinks offered -extra charges. Cleaning is poor- no hovering but moping only floor. Will not return .

Our stay-room with seaside view for 10 nights as a family with child, half board meals a. Check in was not at the best customer service as communication is not a skill the reception has- Wi-Fi codes were not provided, asked for booking email as they did not had it, parking not provided as it said was full at 10 am .After we had to go round the area and couldn’t find a parking spot a different receptionist said parking was available-an hour later and asked to pay €150 - €15 a night not €12 as website advised.We were told to go and eat somewhere else as we missed the dinner - until 9.30 pm. Our room was not what we were expecting, bathroom had a lot of issues- shower door not Closing, water not running down as full with dirt, toilet seat moving and dirty toilet. At the entry room door was a metal coming out - had reported it but even after 10 days nothing was done about it, we happed to hurt ourselves a few times as sharp.One of the bed was in no condition to sleep -hard and noisy with every movement.On a positive note we had the best seaside view - spectacular. Next day I had a chat with Louis the hotel manager about our 20 hours experience and he was very helpful and changed the bed and provided a receipt for the parking. The swimming pool is lovely but the sun-beds are not accessible - towels on. With the meals it’s at set times / buffet , repetitive menu, no drinks offered -extra charges. Cleaning is poor- no hovering but moping only floor. Will not return .