I stayed here before, 2 1/2 years ago. My family joined me this time and it was a great place to be together and as a base for excursions.

I stayed here before, 2 1/2 years ago. My family joined me this time and it was a great place to be together and as a base for excursions.

We stayed there two years ago, and decided to stay there a night to revisit some memories. We had the same waitress and bartender as two years ago. That was really nice to see. The place kind of seems to be falling apart. Doesn’t seem like many people stay there or it could’ve been just the timing though. It is such a beautiful place. It just didn’t have the same feel to it as last time.

We stayed there two years ago, and decided to stay there a night to revisit some memories. We had the same waitress and bartender as two years ago. That was really nice to see. The place kind of seems to be falling apart. Doesn’t seem like many people stay there or it could’ve been just the timing though. It is such a beautiful place. It just didn’t have the same feel to it as last time.

The hotel has not been kept up over time. The public areas and rooms are very dated. The rooms are not very clean and they made little to no effort to avoid insects in the rooms. Our room had gaps around the door where anything smaller than a rat could get in. Our room was infested with ants. Other than breakfast, other meals were at Cattleman's which is a restaurant next door. Food was good but took forever to get it. The hotel said free wifi. That was true, although that is only in the lobby. In addition, after the first two hours, their wifi was not connected to the internet. The only redeeming quality about this hotel were the people. The staff was very nice including the manager. She tried to make it right, but we ended up moving to another hotel.

The hotel has not been kept up over time. The public areas and rooms are very dated. The rooms are not very clean and they made little to no effort to avoid insects in the rooms. Our room had gaps around the door where anything smaller than a rat could get in. Our room was infested with ants. Other than breakfast, other meals were at Cattleman's which is a restaurant next door. Food was good but took forever to get it. The hotel said free wifi. That was true, although that is only in the lobby. In addition, after the first two hours, their wifi was not connected to the internet. The only redeeming quality about this hotel were the people. The staff was very nice including the manager. She tried to make it right, but we ended up moving to another hotel.

They were nice to let us check in early. The toilet didn’t work, called the front desk, a repair person came to fix it, the next morning and then the next didn’t work again. A guest should not have to deal with. This place has a bar in the middle of the pool. They have tried to hard to make it look “African” but it looks like Disney .

They were nice to let us check in early. The toilet didn’t work, called the front desk, a repair person came to fix it, the next morning and then the next didn’t work again. A guest should not have to deal with. This place has a bar in the middle of the pool. They have tried to hard to make it look “African” but it looks like Disney .

The room was boring. the wifi did not reach beyond the reception area, big disappointment.

The room was boring. the wifi did not reach beyond the reception area, big disappointment.

Spent 7 days enjoying the area around Victoria Falls and this was a good base. It's near the falls with a national park on the doorstep and not too difficult to get a cab into Livingstone.

Spent 7 days enjoying the area around Victoria Falls and this was a good base. It's near the falls with a national park on the doorstep and not too difficult to get a cab into Livingstone.

This hotel is getting a bit rundown but the service and staff are really good.

This hotel is getting a bit rundown but the service and staff are really good.

Hotel facilities are nice but it is far from town and expensive/difficult to get taxis. Hotel staff capacity is low. They can only assist one person at a time, causing long wait times, and unwilling to make change (either providing smaller bills or converting currency). Check out was quite a long process. Internet is slow to non-existent when large conferences are at facility.

I won't be going at this hotel

I won't be going at this hotel

I didn't want a cheap bed and breakfast so thought a middle of the range hotel would do. Hotel is ok but at £150 a night only has one outdoor restaurant. Breakfast is good though staff should just let the guests get on with it. I got told I was using the wrong plate for my full English breakfast! Wifi is diabolical. A bit extra will get you a superior hotel like the David Livingstone which by the Zambezi itself.

I didn't want a cheap bed and breakfast so thought a middle of the range hotel would do. Hotel is ok but at £150 a night only has one outdoor restaurant. Breakfast is good though staff should just let the guests get on with it. I got told I was using the wrong plate for my full English breakfast! Wifi is diabolical. A bit extra will get you a superior hotel like the David Livingstone which by the Zambezi itself.

we knew it wasn't the best place in town, but it wouldn't take much to improve. The bed was tiny, made much smaller by the mozzie net, water pressure was terrible, room was hideous, bottled water was expensive and the pool was dirty. It was much more expensive than an equivalent place at home but cheaper than many in Livingstone.

we knew it wasn't the best place in town, but it wouldn't take much to improve. The bed was tiny, made much smaller by the mozzie net, water pressure was terrible, room was hideous, bottled water was expensive and the pool was dirty. It was much more expensive than an equivalent place at home but cheaper than many in Livingstone.

Leisure environment. Nice vicinity.

Leisure environment. Nice vicinity.

Good location midway between town and the falls. Rooms are large. Some rooms are better than others from a location standpoint as some face the back of other units. Although each room has a small patio, there is no furniture on them making them unusable. They also need to supply towels for the pool. The restaurant is quite good and reasonably priced.

Good location midway between town and the falls. Rooms are large. Some rooms are better than others from a location standpoint as some face the back of other units. Although each room has a small patio, there is no furniture on them making them unusable. They also need to supply towels for the pool. The restaurant is quite good and reasonably priced.

The stay was good,staff friendly,only the geaser was not switched on and we had to wait to get water heated,and the TV reception on most channels was hazey and not clear.There is a need to improve on the TV entertainment.Noticed rooms and surrounding ares need constant inspection and more efforts to cleaning properly,also bath requirements MUST always be refreshed.

The stay was good,staff friendly,only the geaser was not switched on and we had to wait to get water heated,and the TV reception on most channels was hazey and not clear.There is a need to improve on the TV entertainment.Noticed rooms and surrounding ares need constant inspection and more efforts to cleaning properly,also bath requirements MUST always be refreshed.

This hotel has all the things you expect of a good hotel but for some reason it does not come together as a good hotel. When things don't work when you arrive you wonder what is the quality control like? The staff were friendly and helpful and the activities centre staff were very helpful in getting the adventures sorted.

This hotel has all the things you expect of a good hotel but for some reason it does not come together as a good hotel. When things don't work when you arrive you wonder what is the quality control like? The staff were friendly and helpful and the activities centre staff were very helpful in getting the adventures sorted.

My mother, my sister and I stayed 2 nights at Chrismar hotel. Overall, we liked the hotel decoration, room and the service. Particularly, a staff whose name was Innocent, was very helpful. But we had a problem with one staff there. He called himself a manager for the hotel restaurant and also a driver for the car service. In one morning, he approached us and offered us to arrange a taxi service to go shopping and then go to the airport in the afternoon. He gave us the quote of the price and we agreed to use the car service. When the taxi showed up, I asked him to confirm the price again so I will have cash ready for the driver. The price he told us was much more than the one he told us in the same morning. ( $25 more US dollars) I later found out from the driver that he was getting paid $65 whereas we were told to pay the driver $40. $40 was already expensive for is but I thought of being a supportive tourist for he local tourism. Once I realized that he tried to cheat on us, I lost trust in the staff at the hotel. One thing is that you can get wrapped off on the street but I didn't expect to be cheated at the hotel.

My mother, my sister and I stayed 2 nights at Chrismar hotel. Overall, we liked the hotel decoration, room and the service. Particularly, a staff whose name was Innocent, was very helpful. But we had a problem with one staff there. He called himself a manager for the hotel restaurant and also a driver for the car service. In one morning, he approached us and offered us to arrange a taxi service to go shopping and then go to the airport in the afternoon. He gave us the quote of the price and we agreed to use the car service. When the taxi showed up, I asked him to confirm the price again so I will have cash ready for the driver. The price he told us was much more than the one he told us in the same morning. ( $25 more US dollars) I later found out from the driver that he was getting paid $65 whereas we were told to pay the driver $40. $40 was already expensive for is but I thought of being a supportive tourist for he local tourism. Once I realized that he tried to cheat on us, I lost trust in the staff at the hotel. One thing is that you can get wrapped off on the street but I didn't expect to be cheated at the hotel.

Overall it is very nice hotel and the hotel will arrange for all the airport transfer. Free Wifi in hall and dining area