A very pleasant stay for 6 nights, in a single room. Comfortable bed, very little noise from neighbours. Informative and friendly staff, good shower, TV that showed the Euros 👍. I didn't take breakfast at the hotel but tea and coffee was replenished every morning in room and it was very clean, with decent shower. Plenty of cafés, bars and places to eat within walking distance. Close to Hora Museum and within 30-40 minutes of fine arts museum and other landmarks. 15 to 20 minutes from local metro and Brussels Midi station. A good, affordable place to stay.

Wasn't very clean at all, the rooms are run down and smell weird and just had an overal sense of lack in cleanliness / hygeine, they should invest in proper cleaning staff and ensuring the rooms smell all nice , fresh and disinfected. Apart from this the staff were nice and it could be a charming little boutique hotel if done right.

Wasn't very clean at all, the rooms are run down and smell weird and just had an overal sense of lack in cleanliness / hygeine, they should invest in proper cleaning staff and ensuring the rooms smell all nice , fresh and disinfected. Apart from this the staff were nice and it could be a charming little boutique hotel if done right.

I recently had the pleasure of staying at this hotel with my mum, and we were both thoroughly impressed by our experience. From the moment we arrived, the staff were incredibly friendly and provided excellent customer service throughout our stay. Their warmth and helpfulness made us feel welcome and valued as guests. The room was a highlight of our stay—it was impeccably clean and surprisingly spacious. The bed was extremely comfortable, offering me the best sleep I've had in a long time. This made our stay even more enjoyable and restful. In addition to the fantastic accommodation, the hotel's location was very convenient. The trams were easy to use, and there were excellent transport links nearby, making it simple for us to explore the area without any hassle. Overall, we had a wonderful stay and couldn't be happier with our choice of hotel. We highly recommend it to anyone looking for a comfortable, clean, and conveniently located place to stay, complemented by a staff that truly goes above and beyond to ensure a great experience.

I recently had the pleasure of staying at this hotel with my mum, and we were both thoroughly impressed by our experience. From the moment we arrived, the staff were incredibly friendly and provided excellent customer service throughout our stay. Their warmth and helpfulness made us feel welcome and valued as guests. The room was a highlight of our stay—it was impeccably clean and surprisingly spacious. The bed was extremely comfortable, offering me the best sleep I've had in a long time. This made our stay even more enjoyable and restful. In addition to the fantastic accommodation, the hotel's location was very convenient. The trams were easy to use, and there were excellent transport links nearby, making it simple for us to explore the area without any hassle. Overall, we had a wonderful stay and couldn't be happier with our choice of hotel. We highly recommend it to anyone looking for a comfortable, clean, and conveniently located place to stay, complemented by a staff that truly goes above and beyond to ensure a great experience.

Large room

Large room

Lovely little hotel and great value for the price.

Lovely little hotel and great value for the price.

It was great. Loved the tv with youtube access and the online guide to the english speaking channels. Very friendly and helpful receptionists, they looked after my bag and I knew I could approach them with any questions. Normal noise levels for a hotel i.e. some noise. I wished as a woman they didnt read out my room number when i checked in, most other hotels have stopped doing this and just point to the number on your room card. Also i had the garden access room which was lovely but Id have preferred to be on a higher floor. Very comfy bed. Really ideal location. Fun themed rooms, with enough light which is unusual for this decor. Overall, I would highly reccomend Neufchatel hotel.

It was great. Loved the tv with youtube access and the online guide to the english speaking channels. Very friendly and helpful receptionists, they looked after my bag and I knew I could approach them with any questions. Normal noise levels for a hotel i.e. some noise. I wished as a woman they didnt read out my room number when i checked in, most other hotels have stopped doing this and just point to the number on your room card. Also i had the garden access room which was lovely but Id have preferred to be on a higher floor. Very comfy bed. Really ideal location. Fun themed rooms, with enough light which is unusual for this decor. Overall, I would highly reccomend Neufchatel hotel.

Lovely Hotel (property needs an upgrade, but very clean, amazing bed, staff great and breakfast really good for a small hotel)

Lovely Hotel (property needs an upgrade, but very clean, amazing bed, staff great and breakfast really good for a small hotel)

I got a room in the basement - never again. Yes, there are windows, but it still is noticably a cellar room. The bathroom is so small, you cannot even dry yourself with a towel. TV only had one channel that was actually working. To be fair: it is a nice house in an interesting neighborhood. The breakfast is good at a fair price. The rooms are on the small side, but on previous stays I had more luck and was quite happy. I didn't know they also offered the Harry Potter experience under... that was not worth the money. Brussels has many better options.

I got a room in the basement - never again. Yes, there are windows, but it still is noticably a cellar room. The bathroom is so small, you cannot even dry yourself with a towel. TV only had one channel that was actually working. To be fair: it is a nice house in an interesting neighborhood. The breakfast is good at a fair price. The rooms are on the small side, but on previous stays I had more luck and was quite happy. I didn't know they also offered the Harry Potter experience under... that was not worth the money. Brussels has many better options.

Disappointed

Disappointed

Decent sized room It was very easy to get to 3 steps to the reception desk Cos of that I did hear a bit of noise cos the breakfast bar was very close Found the duvet lumpy though Wall decor was nice Very nice big bed

Decent sized room It was very easy to get to 3 steps to the reception desk Cos of that I did hear a bit of noise cos the breakfast bar was very close Found the duvet lumpy though Wall decor was nice Very nice big bed

Check-in was delayed as the room was not ready by the check-in time. Cleaning continued after 4pm. The basement floor is very dark.

Check-in was delayed as the room was not ready by the check-in time. Cleaning continued after 4pm. The basement floor is very dark.

Nice hotel. Very helpful friendly staff. The guy at the reception gave us tips where to go nearby for food and drinks when he heard us talking about not wanting to go to the city center. You can actually walk to the city center it is about a 30 min walk. The only thing they could improve is clean the rooms a bit earlier. We returned at about 17.00 and didnt want any one in there anymore. And that happened three times.

Nice hotel. Very helpful friendly staff. The guy at the reception gave us tips where to go nearby for food and drinks when he heard us talking about not wanting to go to the city center. You can actually walk to the city center it is about a 30 min walk. The only thing they could improve is clean the rooms a bit earlier. We returned at about 17.00 and didnt want any one in there anymore. And that happened three times.

A small, quirky and clean hotel in a very nice neighbourhood with lots of good coffeeshops. The street is calm, I always sleep very well there. The staff is nice and super friendly!

A small, quirky and clean hotel in a very nice neighbourhood with lots of good coffeeshops. The street is calm, I always sleep very well there. The staff is nice and super friendly!

Friendly and helpful staff. Room was spacious.

Friendly and helpful staff. Room was spacious.

Comfortable stay, friendly staff. Very steep narrow stairs to basement - need a railing!

Comfortable stay, friendly staff. Very steep narrow stairs to basement - need a railing!

Very friendly staff, room was clean with a view over the city.

Very friendly staff, room was clean with a view over the city.

Comfy hotel in a quiet neighborhood