Our stay was very comfortable and welcoming, with a beautiful herb garden for picnicking and a fabulous lobby in a great location. The staff was very warm and welcoming.

The new owner has changed the place to some African voodoo style. They did not come to clean the rooms and breakfast. Fresh making eggs is no longer available.

Great place with plenty of space for our family of 4. We had a unit with 3 bedrooms and a sitting area. Wish we were staying more than the one night as having access to the kitchen would have been great. A few options for dinner nearby.

Great place with plenty of space for our family of 4. We had a unit with 3 bedrooms and a sitting area. Wish we were staying more than the one night as having access to the kitchen would have been great. A few options for dinner nearby.

Very nice place to be. Cool

Very nice place to be. Cool

A very nice hotel in Cergy within a 10 minute walk of the Port and an easy walk to the train, bus station and shopping. The place was very clean, modern and spacious. The breakfast was convenient and good. The staff were extremely accommodating.

A very nice hotel in Cergy within a 10 minute walk of the Port and an easy walk to the train, bus station and shopping. The place was very clean, modern and spacious. The breakfast was convenient and good. The staff were extremely accommodating.

Excellent experience from quick and easy check-in with friendly front of house staff to easy early morning check-out. Room very clean and comfortable, ideal after a 6 hour drive.

Excellent experience from quick and easy check-in with friendly front of house staff to easy early morning check-out. Room very clean and comfortable, ideal after a 6 hour drive.

The aparthotel was very cosy and welcoming, even though we arrived at night. Parking underneath the hotel was free, secure and well lit with direct lift access up to the rooms, which was handy for moving luggage. Our 3 bedroom apartment was spacious and reasonably clean, however it was very dimly lit (just not enough lights) and the shower cubicle was missing a door panel (presumably broken but not fixed) rendering it unusable. Thankfully there was also a bath with overhead shower that we used instead. We found the apartment quite cool and couldn't work out how to turn the (underfloor?) heating on. The road noise was quite loud, so had we needed a window open it would have been difficult to sleep. Beware the mattresses are rock hard! We found the location good for using the RER A to get into central Paris each day, with Cergy Prefecture only a 15 minute walk away and trains every 20 minutes with tickets €5 adult one way.

The aparthotel was very cosy and welcoming, even though we arrived at night. Parking underneath the hotel was free, secure and well lit with direct lift access up to the rooms, which was handy for moving luggage. Our 3 bedroom apartment was spacious and reasonably clean, however it was very dimly lit (just not enough lights) and the shower cubicle was missing a door panel (presumably broken but not fixed) rendering it unusable. Thankfully there was also a bath with overhead shower that we used instead. We found the apartment quite cool and couldn't work out how to turn the (underfloor?) heating on. The road noise was quite loud, so had we needed a window open it would have been difficult to sleep. Beware the mattresses are rock hard! We found the location good for using the RER A to get into central Paris each day, with Cergy Prefecture only a 15 minute walk away and trains every 20 minutes with tickets €5 adult one way.

the stay at the hotel was very nice for me, the workers make you feel like family, I really recommend it.

the stay at the hotel was very nice for me, the workers make you feel like family, I really recommend it.

All right

All right

The breakfast was limited compared to 4 years ago. The staffs were friendly.

The breakfast was limited compared to 4 years ago. The staffs were friendly.

Everything is perfect except the employees are bad in English or the don’t like to speak english!

Everything is perfect except the employees are bad in English or the don’t like to speak english!

There attitude was horrible, the design of hotel and location was good

No AC Bad attitude by staffs Good location

No room service at all for 5 nights. Terrible customer service

We were in this hotel for 6 nights and now it was renovated and looks better than before, Naser and Juliet Vancouver, Canada

We were in this hotel for 6 nights and now it was renovated and looks better than before, Naser and Juliet Vancouver, Canada

No room service at all for 5 nights. Terrible customer service

My wife injured at lobby they didn’t care I spent four hundred dollars for my wife injured they’re not cleaning our rooms for one week

They are so rude and they don’t care about me it’s not clean my wife is injured they don’t care

New owner too much change no daily cleaning room not capable to Handel hotel fill with guests no more brakefast to order parking is nice free sometimes too hot and extra towel they charge u

They did not come and clean up the rooms, they said every seven days they would come and clean up the place, they did not provide us towels during our time staying there. And they did not refill the shampoo and body wash for shower, their did not refill our paper towel for drying the hands. The breakfast was very poor and was not worth it for 12 euros. They had rugs everywhere around the hotel and some of them were wrinkled/folded and my friend carrying the breakfasts fell down because of that, the mug broke and cut her foot which then started to bleed. No one offered or provided any medical assistance they only handed a first aid kit to do it herself, our friend that is a doctor came to help

New owner too much change no daily cleaning room not capable to Handel hotel fill with guests no more brakefast to order parking is nice free sometimes too hot and extra towel they charge u

They are so rude and they don’t care about me it’s not clean my wife is injured they don’t care