slept there to be closer for ferry to alcudia. Unfortunately not clean at all, smelly. we asked for change and received something better, but the hotel itself could be much cleaner or at least a new carpet. breakfast was ok. Very crowded mass tourism area.

slept there to be closer for ferry to alcudia. Unfortunately not clean at all, smelly. we asked for change and received something better, but the hotel itself could be much cleaner or at least a new carpet. breakfast was ok. Very crowded mass tourism area.

I would rate this place 5/10 due to below reasons. Pros: - good quality facilities - generally nice staff - okay food with relatively good variety - entertainment and event efforts by the hotel Cons: - bottom line you feel.like an upsell $ sign, not a guest - no kettle or coffee machine - you have to pay to use the room's safe - ordered food, waited over an hour, they forgot to tell the kitchen, didn't even get an apology - room water has bad salty taste - have to pay for towels for pool Relatively to the price we paid, I wouldn't recommend this place, but does look nice for families

I would rate this place 5/10 due to below reasons. Pros: - good quality facilities - generally nice staff - okay food with relatively good variety - entertainment and event efforts by the hotel Cons: - bottom line you feel.like an upsell $ sign, not a guest - no kettle or coffee machine - you have to pay to use the room's safe - ordered food, waited over an hour, they forgot to tell the kitchen, didn't even get an apology - room water has bad salty taste - have to pay for towels for pool Relatively to the price we paid, I wouldn't recommend this place, but does look nice for families

Friendly & helpful staff. Comfortable, clean and what looked like new refurbished rooms. Great hotel & resort, will visit again - I would highly recommend it. One issue – the sunbeds … selfish guests taking them as early as 8am and not using them until the afternoon. However, the staff did leave notices in the bar area asking guests not to do this.

Friendly & helpful staff. Comfortable, clean and what looked like new refurbished rooms. Great hotel & resort, will visit again - I would highly recommend it. One issue – the sunbeds … selfish guests taking them as early as 8am and not using them until the afternoon. However, the staff did leave notices in the bar area asking guests not to do this.

I arrived I had gold executives deal which was chance of room upgrade , late check out and a bottle of sparkling wine, didn’t receive nothing on check in , and usually wine is in my room , none there so asked reception they had no idea showed them the e mail , the manager came and she had no idea about this as well so , I just it doesn’t matter then went away and manager called me back , the receptionist found it on my check in details , and said they didn’t put it in my room because it would be warm which was I lie, and there’s a fridge , then next day the gym was open at 8am so finished ay 9.30 then went into jacuzzi , some man came in shouting angrily in Spanish , I had no idea what was happening , so I got out and went to complain about his behaviour, and reception backed him saying he wanted to drain jacuzzi and not open until 10am , I said I thought it was 8am , she said no 10am , I said I’m sorry I had no idea and door was open , she was rude saying he was angry because it was not open , I said no way to shout at someone like , if he was nice and explained and told me nicely instead of shouting there would be no issue, she kept on backing him up raising her voice, I have never experienced staff like this and I will never go back to a js hotel again.

I arrived I had gold executives deal which was chance of room upgrade , late check out and a bottle of sparkling wine, didn’t receive nothing on check in , and usually wine is in my room , none there so asked reception they had no idea showed them the e mail , the manager came and she had no idea about this as well so , I just it doesn’t matter then went away and manager called me back , the receptionist found it on my check in details , and said they didn’t put it in my room because it would be warm which was I lie, and there’s a fridge , then next day the gym was open at 8am so finished ay 9.30 then went into jacuzzi , some man came in shouting angrily in Spanish , I had no idea what was happening , so I got out and went to complain about his behaviour, and reception backed him saying he wanted to drain jacuzzi and not open until 10am , I said I thought it was 8am , she said no 10am , I said I’m sorry I had no idea and door was open , she was rude saying he was angry because it was not open , I said no way to shout at someone like , if he was nice and explained and told me nicely instead of shouting there would be no issue, she kept on backing him up raising her voice, I have never experienced staff like this and I will never go back to a js hotel again.

This is not a 4 star hotel! I had to pay €4.50 a day to use my own in-room safe. I have never experienced that before. I also had to leave a €10 cash deposit for my pool towel and a further €5 cash deposit for the in-room safe key. The hallways were dirty and housekeeping didn’t come to my room until 3:30pm one day after I had returned hoping to relax.

This is not a 4 star hotel! I had to pay €4.50 a day to use my own in-room safe. I have never experienced that before. I also had to leave a €10 cash deposit for my pool towel and a further €5 cash deposit for the in-room safe key. The hallways were dirty and housekeeping didn’t come to my room until 3:30pm one day after I had returned hoping to relax.

I loved my vacation at Yate. I felt so well taken care of every day. The staff is like a family which makes you feel like a guest in a family. The rooms are modern and comfortable and cleaned very well every day. The hotel is very close to the beautiful beach. The food was very tasty! Every day something different. There were evening shows in the lobby or by the pool. The staff is great. So friendly and motivated. Great hotel. We will be going back next year!

I loved my vacation at Yate. I felt so well taken care of every day. The staff is like a family which makes you feel like a guest in a family. The rooms are modern and comfortable and cleaned very well every day. The hotel is very close to the beautiful beach. The food was very tasty! Every day something different. There were evening shows in the lobby or by the pool. The staff is great. So friendly and motivated. Great hotel. We will be going back next year!

Lovely hotel.

Lovely hotel.

Nice Hotel after refurbish. Rooms are very clean and Modern. Nice lobby and dining area. Food very tasty (brekfast and dinner). Big plus is free of charge SPA (sauna, jacuzzi). Realy nice area around sweeming pool. Staff very helpful. Value for Money.

Nice Hotel after refurbish. Rooms are very clean and Modern. Nice lobby and dining area. Food very tasty (brekfast and dinner). Big plus is free of charge SPA (sauna, jacuzzi). Realy nice area around sweeming pool. Staff very helpful. Value for Money.

Everything was perfect

Everything was perfect

The staff is very very sweet and helpful. They made sure we had a very nice week. Also the hotel is very clean and modern :)

The staff is very very sweet and helpful. They made sure we had a very nice week. Also the hotel is very clean and modern :)

Great hotel. Very helpful and friendly staff. The restaurant was very good and had a different tema each night. The pool and rooms was great and very clean. Close to the beach and the shopping area.

Great hotel. Very helpful and friendly staff. The restaurant was very good and had a different tema each night. The pool and rooms was great and very clean. Close to the beach and the shopping area.

Modern property and staff are keen to help. In a good quiet lovation

Modern property and staff are keen to help. In a good quiet lovation

The hotel has a really beautiful design and is located close to the beach! It has many beautiful extras like outdoor pool, indoor pool, parking lot is just around the corner, service is very friendly and welcoming. The room I booked was on the 1st floor #118. It’s a room that can be connected as an extended room and is overlooking the pool area! The only thing making my stay not so cosy was the very Very noisy ventilation that made it really hard to sleep. Wouldn’t recommend staying in that room even though you don’t hear it when the balcony door is open but during night it might turn into an unwanted adventure. Breakfast was really nice, dinner offers a variety of veggies, besides that a lot of rice, salads, and pizza which doesn’t seem to be house made.... Nice spot close to the beach!

The hotel has a really beautiful design and is located close to the beach! It has many beautiful extras like outdoor pool, indoor pool, parking lot is just around the corner, service is very friendly and welcoming. The room I booked was on the 1st floor #118. It’s a room that can be connected as an extended room and is overlooking the pool area! The only thing making my stay not so cosy was the very Very noisy ventilation that made it really hard to sleep. Wouldn’t recommend staying in that room even though you don’t hear it when the balcony door is open but during night it might turn into an unwanted adventure. Breakfast was really nice, dinner offers a variety of veggies, besides that a lot of rice, salads, and pizza which doesn’t seem to be house made.... Nice spot close to the beach!

Good location close to beach, shops and restaurants Nice room on 5th floor, spacious and clean and modern, good bathroom with walk in shower. Pleasant staff, excellent evening cabaret acts. Overall, good holiday at a fair price. Room for improvement would be the food in the restaurant which was ok but not brilliant, the pool was very cold and the sun loungers were not very good.

Good location close to beach, shops and restaurants Nice room on 5th floor, spacious and clean and modern, good bathroom with walk in shower. Pleasant staff, excellent evening cabaret acts. Overall, good holiday at a fair price. Room for improvement would be the food in the restaurant which was ok but not brilliant, the pool was very cold and the sun loungers were not very good.

Very nice, friendly & clean hotel. Good location, just down the road to the beach, shops, bars and restaurants. Went for a weeks rest bite and perfect for that!

Very nice, friendly & clean hotel. Good location, just down the road to the beach, shops, bars and restaurants. Went for a weeks rest bite and perfect for that!

The rooms er nice and big with great nice balcony, lovely area, close to beach, restaurants and shopping. Easy access with public transport. The hotel is very nice and modern. Poolservice was great. But the downsides are sadly, service at the reception. Not very welcome. Check-in wasn't attentive, not informative enough, had to ask lot for where abouts etc. When I pointed out that I didn't received my welcome drink, they were not very serviceminded med didn't get it.

The rooms er nice and big with great nice balcony, lovely area, close to beach, restaurants and shopping. Easy access with public transport. The hotel is very nice and modern. Poolservice was great. But the downsides are sadly, service at the reception. Not very welcome. Check-in wasn't attentive, not informative enough, had to ask lot for where abouts etc. When I pointed out that I didn't received my welcome drink, they were not very serviceminded med didn't get it.