Excellent property in Karachi, Pakistan. Excellent and very helpful staff . The property extremely clean and the breakfast had a lot of great local favorites. Definitely stay here again and also highly recommended

Excellent property in Karachi, Pakistan. Excellent and very helpful staff . The property extremely clean and the breakfast had a lot of great local favorites. Definitely stay here again and also highly recommended

Nice hotel in nice area beside creek club. But the problem restaurants and services are far away

Nice hotel in nice area beside creek club. But the problem restaurants and services are far away

The hotel was in a safe location with guards and security checks. Guests ranged from families to business people and included nationals and foreigners. As the creek is nearby traffic noise was minimal - allowing for a good nights rest in an otherwise loud city. The air conditioning was good and reliable. The breakfast was good with a range of Pakistani and Western options, including excellent bakery items. A small area for improvement is having a coffee machine which is better than the instant coffee which was on offer. Room service was relatively prompt. We did have to ask for an iron as there wasn't one in the room. The room and bathroom were a good size. Special mention to Vijay Kumar the F&B manager who was always courteous, as well as the Chef and waitresses. Yasmeen in housekeeping who was friendly and organised, and Aneela at front of house who was most helpful and polite.

The hotel was in a safe location with guards and security checks. Guests ranged from families to business people and included nationals and foreigners. As the creek is nearby traffic noise was minimal - allowing for a good nights rest in an otherwise loud city. The air conditioning was good and reliable. The breakfast was good with a range of Pakistani and Western options, including excellent bakery items. A small area for improvement is having a coffee machine which is better than the instant coffee which was on offer. Room service was relatively prompt. We did have to ask for an iron as there wasn't one in the room. The room and bathroom were a good size. Special mention to Vijay Kumar the F&B manager who was always courteous, as well as the Chef and waitresses. Yasmeen in housekeeping who was friendly and organised, and Aneela at front of house who was most helpful and polite.

I always choose to stay here when in Karachi as it is a great hotel - the staff are superb, the food and the service. Thankyou

The place was convenient for my trip and decent in terms of cleanliness and service. Breakfast was the best part of the trip.

The place was convenient for my trip and decent in terms of cleanliness and service. Breakfast was the best part of the trip.

Again, such a fantastic stay. So well looked after - breakfast is superb, the room was always cleaned well and airports transfers made it all so easy. I always stay here. Great location as well.

Again, such a fantastic stay. So well looked after - breakfast is superb, the room was always cleaned well and airports transfers made it all so easy. I always stay here. Great location as well.

Not recommend to anyone in my friends and family. I need my money back A/C problem TV not working Water leak in bathroom

Not recommend to anyone in my friends and family. I need my money back A/C problem TV not working Water leak in bathroom

Worst experiance no maintenance at all. Burtnt bedsheet (cigarettes)

Worst experiance no maintenance at all. Burtnt bedsheet (cigarettes)

Very nice place to stay.

Very nice place to stay.

Great location, very friendly staff and clean rooms. This will be my place to stay in Karachi

Great location, very friendly staff and clean rooms. This will be my place to stay in Karachi

Overall

Overall

Overall a good value for money.

Overall a good value for money.

Check in experience was pathetic. There was this young receptionist in his late 20s , his attitude was extremely unwelcoming .

Check in experience was pathetic. There was this young receptionist in his late 20s , his attitude was extremely unwelcoming .

While booking of property electric kettle & sleeper was mentioned in the list of facilities but actual is not, eventhough the I asked on the first day of my stay on 27th March & duty manager (evening shift) is refused to provide & next afternoon I asked again but its not work. What's this rubbish, faced stabbing attitude for a such small thing.

While booking of property electric kettle & sleeper was mentioned in the list of facilities but actual is not, eventhough the I asked on the first day of my stay on 27th March & duty manager (evening shift) is refused to provide & next afternoon I asked again but its not work. What's this rubbish, faced stabbing attitude for a such small thing.

Having used this hotel extensively over the past 4 years it was disappointing this time round where an airport transfer was going to cost - this has always been complimentary and a lovely service. A shame really, and it seems staff could not agree on what was the policy…

Having used this hotel extensively over the past 4 years it was disappointing this time round where an airport transfer was going to cost - this has always been complimentary and a lovely service. A shame really, and it seems staff could not agree on what was the policy…

Everyone at the hotel was amazing. Yaseen, Cheryl and Qaisar were the best! The absolute only reason why I gave 3 stars is because of Khan, the night auditor. He is a con. A con artist. I got off a 16 hour flight from the USA. I check in at 4 am. I paid the early check-in amount of $71. Khan made a phone call to get me into the room early and said something like a favor for a favor. I worked for the Marriott when I was in college, and customer service is a requirement, not extortion. He then messaged my phone several nights asking for 20,000 rupees for his sister's wedding. Watch out for him!

Everyone at the hotel was amazing. Yaseen, Cheryl and Qaisar were the best! The absolute only reason why I gave 3 stars is because of Khan, the night auditor. He is a con. A con artist. I got off a 16 hour flight from the USA. I check in at 4 am. I paid the early check-in amount of $71. Khan made a phone call to get me into the room early and said something like a favor for a favor. I worked for the Marriott when I was in college, and customer service is a requirement, not extortion. He then messaged my phone several nights asking for 20,000 rupees for his sister's wedding. Watch out for him!

Loved the location and ease of accessibility to both city and airport. Staff great, especially at reception and in restaurant.