Not great toilet brush in the communal shower room just on the side. Not in a holder. No soap in the room or shower. Soap at the sink in the communal shower room. Towel rail has come off the wall and not been put back. Curtains clean but too thin to keep the light or noise out.

Not great toilet brush in the communal shower room just on the side. Not in a holder. No soap in the room or shower. Soap at the sink in the communal shower room. Towel rail has come off the wall and not been put back. Curtains clean but too thin to keep the light or noise out.

Very very average. Bed was comfortable and bathroom clean enough. Service is nothing amazing, but not terrible.

Very very average. Bed was comfortable and bathroom clean enough. Service is nothing amazing, but not terrible.

Excellent place to stay. On arrival i thought it would be a noisy pub stay but it was quiet, clean and comfortable room and perfect location. Access to transport and shops, plenty of dining nearby but the meals and service on site are great so didnt explore far

Excellent place to stay. On arrival i thought it would be a noisy pub stay but it was quiet, clean and comfortable room and perfect location. Access to transport and shops, plenty of dining nearby but the meals and service on site are great so didnt explore far

Great location. Easy to find. Shame no tea/ coffee making facilitues in the room

Great location. Easy to find. Shame no tea/ coffee making facilitues in the room

Good hotel very close to the train station so it was very practical. Nice and helpful staff and ok breakfast. It was not possible to flush at the toilett.

Good hotel very close to the train station so it was very practical. Nice and helpful staff and ok breakfast. It was not possible to flush at the toilett.

Location is amazing

Location is amazing

Nothing more

Nothing more

Great location. Nice restaurant downstairs. Very basic room, terrible wifi.

Great location. Nice restaurant downstairs. Very basic room, terrible wifi.

Friendly atmosphere in both bar & hotel, rooms are small and bathroom space limited. set in the area of great restaurants and train services, you don't need to roam to far from home base. being the centre oF activity it is also noisy, particularly for the early sleepers

Friendly atmosphere in both bar & hotel, rooms are small and bathroom space limited. set in the area of great restaurants and train services, you don't need to roam to far from home base. being the centre oF activity it is also noisy, particularly for the early sleepers

Location was amazing with a pleasant welcome however our trip changed when we discovered that raw sewage was coming up through our shower tray. We informed staff of this who seemed very disinterested. This then gradually got worse before going across our floor, making the bathroom unusable. The sewage was then going through the ceiling to the floor below and eventually down a further floor to the restaurant. Even at this point the staff only said that they would ring ‘the big boss’. At no point did they seem apologetic towards us. We had to leave the room for the day and fortunately it had been repaired on our return minus the smell but not what you expect even from a budget hotel.

Location was amazing with a pleasant welcome however our trip changed when we discovered that raw sewage was coming up through our shower tray. We informed staff of this who seemed very disinterested. This then gradually got worse before going across our floor, making the bathroom unusable. The sewage was then going through the ceiling to the floor below and eventually down a further floor to the restaurant. Even at this point the staff only said that they would ring ‘the big boss’. At no point did they seem apologetic towards us. We had to leave the room for the day and fortunately it had been repaired on our return minus the smell but not what you expect even from a budget hotel.

Very central location.

Very central location.

A really nice friendly hotel. Great price too!!

A really nice friendly hotel. Great price too!!

Very good for the price, especially as it's directly across the road from Lille Flandres station.

Very good for the price, especially as it's directly across the road from Lille Flandres station.

The hotel is clean, close to everything, very convenient, and quiet. I think it's just a problem of management. If you want to save money it works, but don't expect anything extra at all. Basically, it's a bunch of rooms on top of a restaurant, not a Hotel. They have no one in charge of the hotel guests, and nobody paid attention to us for at least 10 minutes, then, we were received by a waiter, and they were not kind at all. I understand a little because they are there to serve tables and not to help tourists. When we wanted to check out was another story. Once again, we stood up for 10 minutes at the front desk, and then someone screamed at us that we just have to drop off the key at the table. We were trying to get some breakfast at the restaurant, but they didn't allow us to sit at the front with our backpacks, they refused to give us any directions or help and they were super rude. In the end, we just decided to eat in another place.

The hotel is clean, close to everything, very convenient, and quiet. I think it's just a problem of management. If you want to save money it works, but don't expect anything extra at all. Basically, it's a bunch of rooms on top of a restaurant, not a Hotel. They have no one in charge of the hotel guests, and nobody paid attention to us for at least 10 minutes, then, we were received by a waiter, and they were not kind at all. I understand a little because they are there to serve tables and not to help tourists. When we wanted to check out was another story. Once again, we stood up for 10 minutes at the front desk, and then someone screamed at us that we just have to drop off the key at the table. We were trying to get some breakfast at the restaurant, but they didn't allow us to sit at the front with our backpacks, they refused to give us any directions or help and they were super rude. In the end, we just decided to eat in another place.

Clean and fine for a night or two. Toilet too cramped to be comfortable. Check in was friendly but took way too long. It is noisy outside but I was expecting that so it was not a problem for me.

Clean and fine for a night or two. Toilet too cramped to be comfortable. Check in was friendly but took way too long. It is noisy outside but I was expecting that so it was not a problem for me.

Great welcome, very nice people. The place has seen better days and could REALLY do with a thorough refurbishment, but the location makes it ideal for a one ot two day stay.

Great welcome, very nice people. The place has seen better days and could REALLY do with a thorough refurbishment, but the location makes it ideal for a one ot two day stay.