The main entrance is on a narrow road. No place for vehicles to park & off-load our bags. Shortage of housekeeping staff, so we had to carry our own bags to the hotel room & back too, when we complained Sandeep asked us to leave the hotel immediately. Bathroom had no exhaust fan or ventilation, so the room starts stinking badly, rude housekeeping staff. Overall not worth paying Rs.8000/- per night for a premier category of room. Citrus in Calangute Goa is not managed well at all. Please think 100 times before booking this hotel.

The main entrance is on a narrow road. No place for vehicles to park & off-load our bags. Shortage of housekeeping staff, so we had to carry our own bags to the hotel room & back too, when we complained Sandeep asked us to leave the hotel immediately. Bathroom had no exhaust fan or ventilation, so the room starts stinking badly, rude housekeeping staff. Overall not worth paying Rs.8000/- per night for a premier category of room. Citrus in Calangute Goa is not managed well at all. Please think 100 times before booking this hotel.

Poor standard of cleanliness and upkeep. The room was dirty with broken cupboards and unsafe electrics. Grounds were similarly dirty. Food was plentiful but poor in comparison to the rest of our experience in India

Poor standard of cleanliness and upkeep. The room was dirty with broken cupboards and unsafe electrics. Grounds were similarly dirty. Food was plentiful but poor in comparison to the rest of our experience in India

The most incredible stay here in all respects, The rooms are clean and comfortable, the staff and all facilitys are perfect

The most incredible stay here in all respects, The rooms are clean and comfortable, the staff and all facilitys are perfect

In-dining service was very good. Very friendly staff. Overall stay was very pleasant. Special thanks to Amit from restaurant service who took special care for us. Need to improve on WiFi services as the connectivity was very poor.

In-dining service was very good. Very friendly staff. Overall stay was very pleasant. Special thanks to Amit from restaurant service who took special care for us. Need to improve on WiFi services as the connectivity was very poor.

On arrival at the hotel the room, the room was unhygienic, smelled badly and showed sign of black mould and soiled linen. The extra bed provided was wholly unsatisfactory and of unacceptable quality and hygiene. Alternative rooms and facilities were equally poor and dirty. After a number of discussions with the General Manager, Head of Housekeeping and Front of House staff members, it was agreed that the full cost would be refunded and written confirmation has been supplied to me directly.

On arrival at the hotel the room, the room was unhygienic, smelled badly and showed sign of black mould and soiled linen. The extra bed provided was wholly unsatisfactory and of unacceptable quality and hygiene. Alternative rooms and facilities were equally poor and dirty. After a number of discussions with the General Manager, Head of Housekeeping and Front of House staff members, it was agreed that the full cost would be refunded and written confirmation has been supplied to me directly.

Badly needs renovation. Rooms are damp. Paint pealing off. Bathrooms fixtures are faulty. Food preparation and presentation is major issue. Overall no value for money. Not recommended.

Badly needs renovation. Rooms are damp. Paint pealing off. Bathrooms fixtures are faulty. Food preparation and presentation is major issue. Overall no value for money. Not recommended.

- The hotel has the worst entrance, which they have hidden from their photos. All taxis have to stop in the middle of the road as there is no parking anywhere locally. - The pool and other photos of the outside do not match what is actually there. - The service was poor from start to beginning.

- The hotel has the worst entrance, which they have hidden from their photos. All taxis have to stop in the middle of the road as there is no parking anywhere locally. - The pool and other photos of the outside do not match what is actually there. - The service was poor from start to beginning.

Amazing stay at citrus hotel. Pool is amazing, room was perfect. Hotel staff could not have been more helpful. Nice buffet breakfast. Good location - we walked to holiday street, calangute beach, baga. Cheap taxis to markets

Amazing stay at citrus hotel. Pool is amazing, room was perfect. Hotel staff could not have been more helpful. Nice buffet breakfast. Good location - we walked to holiday street, calangute beach, baga. Cheap taxis to markets

The hotel is great for its room size and cleanliness. It is little expensive for the services offered. Buffet bfast had variety but food lay cold.

The hotel is great for its room size and cleanliness. It is little expensive for the services offered. Buffet bfast had variety but food lay cold.

Good stay just disappointed we were not made aware that the stage was been erected for NYE so the pool wasn't available for 3 days

Good stay just disappointed we were not made aware that the stage was been erected for NYE so the pool wasn't available for 3 days

Recommend this hotel to all fellow travelers. Nice rooms, clean and big. Staff is also very helpful

Recommend this hotel to all fellow travelers. Nice rooms, clean and big. Staff is also very helpful

It's a nice oasis on the stretch of road hotel was on. Reception was expedient but the hotel policy of payment upfront for whole stay seemed a bit tacky. Room was adequately clean. Vents could use dusting/cleaning as well as the walls of the bathroom. Felt secure except that our balcony door wouldn't lock. Front desk tried to convince me that I was safe on the 2nd floor and didn't need it to lock but I insisted so they did fix it. Housekeeping and staff at the restaurant were amazing!!! Breakfast buffet was extensive with cooks on site to make fresh omelettes. Only disappointment was all "hot" foods were less than lukewarm:( Location is also amazing. Close to everything ie beaches, shops, restaurants etc

It's a nice oasis on the stretch of road hotel was on. Reception was expedient but the hotel policy of payment upfront for whole stay seemed a bit tacky. Room was adequately clean. Vents could use dusting/cleaning as well as the walls of the bathroom. Felt secure except that our balcony door wouldn't lock. Front desk tried to convince me that I was safe on the 2nd floor and didn't need it to lock but I insisted so they did fix it. Housekeeping and staff at the restaurant were amazing!!! Breakfast buffet was extensive with cooks on site to make fresh omelettes. Only disappointment was all "hot" foods were less than lukewarm:( Location is also amazing. Close to everything ie beaches, shops, restaurants etc

My experience was average ,I was very disappointed in the fact that most of the food that I ordered from room service wasn't available which was very frustrating.The pool area is very small as well.The breakfast buffet was a complete disappointment ,it definitely wasn't catered with foreigners in mind,they need more variety.The staff at the reception were pleasant and so were the rest of the staff that I came into contact with.

My experience was average ,I was very disappointed in the fact that most of the food that I ordered from room service wasn't available which was very frustrating.The pool area is very small as well.The breakfast buffet was a complete disappointment ,it definitely wasn't catered with foreigners in mind,they need more variety.The staff at the reception were pleasant and so were the rest of the staff that I came into contact with.

The hotel room was clean, comfortable and modern. The staff was very helpful too. There were a couple facilities issues that were annoying. The wifi was unusable, it would connect for a minute and then disconnect repeatedly. There was a strong sulfur smell near one of the buildings that we had to pass through to leave the hotel area. And although the included breakfast buffet was pretty good, one table of food was under the A/C unit and kept getting water dripped on it (I clearly avoided this food).

The hotel room was clean, comfortable and modern. The staff was very helpful too. There were a couple facilities issues that were annoying. The wifi was unusable, it would connect for a minute and then disconnect repeatedly. There was a strong sulfur smell near one of the buildings that we had to pass through to leave the hotel area. And although the included breakfast buffet was pretty good, one table of food was under the A/C unit and kept getting water dripped on it (I clearly avoided this food).

The Hotel has a congested layout with 3 Blocks seperated by a small walkway....the pool is overcrowded as it is tiny with hardly any space....kids and parents jostling for space in the same pool....far away from the beach (1.2 km walk)....food is excellent with good staff...AC works only when room is completely dark...inadequate space for moving around inside the room

The Hotel has a congested layout with 3 Blocks seperated by a small walkway....the pool is overcrowded as it is tiny with hardly any space....kids and parents jostling for space in the same pool....far away from the beach (1.2 km walk)....food is excellent with good staff...AC works only when room is completely dark...inadequate space for moving around inside the room

Air conditioning was pathetic. On increasing room temperature the whole room became wet .. including floor , walls..

Air conditioning was pathetic. On increasing room temperature the whole room became wet .. including floor , walls..