I went in to the property and there was 3 guys sleeping. Tried to call the landlord and no answer!!! I have lost the money for 4 nights!

I went in to the property and there was 3 guys sleeping. Tried to call the landlord and no answer!!! I have lost the money for 4 nights!

The property is well structured in its confined space & located close to the beach view... Very lovely. The stairs is steep & you need to duck for 6ft person like me... Kept hitting my head on the door post. The apartment is neat and very adequate for a family of 4/5. Adequately furnished with basic needs. However, there were services lacking, primarily is the WiFi. This was almost non existence... In our 4 nights stay, we barely had it for 2 days at night for few hours. I called the owner Ben on day one about the issue and he shocked me by asking me to call the provider rather than attending to it. He never bothered to check back even. The access control takes more than 5 minutes for the sensor to recognise the palm input... which was inconvenient for entering the main apartment. The bathtub had no anti-slip or grip on the bathtub, no bath foot mat or mop to wipe the floor dry... Safety issue. You don't want to imagine slipping in there with no one to attend to you. We had just two toilet rolls and no sponge to wash up in the kitchen. Other than these, the apartment is great, if you are prepared to buy these things like I did, and take them away with you when your holiday done. More service effort & communication needed to get my 5 star rating. Definitely room for improvement is needed.

The property is well structured in its confined space & located close to the beach view... Very lovely. The stairs is steep & you need to duck for 6ft person like me... Kept hitting my head on the door post. The apartment is neat and very adequate for a family of 4/5. Adequately furnished with basic needs. However, there were services lacking, primarily is the WiFi. This was almost non existence... In our 4 nights stay, we barely had it for 2 days at night for few hours. I called the owner Ben on day one about the issue and he shocked me by asking me to call the provider rather than attending to it. He never bothered to check back even. The access control takes more than 5 minutes for the sensor to recognise the palm input... which was inconvenient for entering the main apartment. The bathtub had no anti-slip or grip on the bathtub, no bath foot mat or mop to wipe the floor dry... Safety issue. You don't want to imagine slipping in there with no one to attend to you. We had just two toilet rolls and no sponge to wash up in the kitchen. Other than these, the apartment is great, if you are prepared to buy these things like I did, and take them away with you when your holiday done. More service effort & communication needed to get my 5 star rating. Definitely room for improvement is needed.

The property has some maintenance issues that need sorting. Carpet to bathroom and bedroom is loose. Its a curved staircase and its very dangerous. I asked about fixing it which i was told would be done by handyman. All he did was tuck it in so within a day was loose again which caused an accident. Bathroom is damp and paint and plaster is peeling off. Few other bits as well need sorting. Its a nice central place with lovely views. The owner has said it is getting an overhaul soon and all these issues will be fixed

The property has some maintenance issues that need sorting. Carpet to bathroom and bedroom is loose. Its a curved staircase and its very dangerous. I asked about fixing it which i was told would be done by handyman. All he did was tuck it in so within a day was loose again which caused an accident. Bathroom is damp and paint and plaster is peeling off. Few other bits as well need sorting. Its a nice central place with lovely views. The owner has said it is getting an overhaul soon and all these issues will be fixed

Lovely property, nice and clean, the beds were really comfortable

Lovely property, nice and clean, the beds were really comfortable

Great view! Looking West onto the North Sea you can watch the sunset, tides going in and out on the North beach, and am a walkable 5-10 minutes from the beach. Grocery stores, restaurants, bus stop, and train station are also in that 10 minute walk. The flat is renovated and is quite nice albeit the spiral staircase and entrance are a bit cramped. The beds are comfy and the kitchen is functional. We didn't have a car but it appears that parking is provided. When we went to check in about 2:45 PM we couldn't access the property due to the instruction email not opening correctly. We chatted with hotels.com and they tried to contact the manager. After a few minutes a couple ladies showed up and said the place wasn't ready and that they were late and needed to clean it. In the middle of this the manager got back to us and gave us the unlock code for the entrance and our flat. We put our luggage inside, explored the town for about an hour and came back. Other than those couple of hiccups when checking in this was a good place to stay. Would stay here again.

Great view! Looking West onto the North Sea you can watch the sunset, tides going in and out on the North beach, and am a walkable 5-10 minutes from the beach. Grocery stores, restaurants, bus stop, and train station are also in that 10 minute walk. The flat is renovated and is quite nice albeit the spiral staircase and entrance are a bit cramped. The beds are comfy and the kitchen is functional. We didn't have a car but it appears that parking is provided. When we went to check in about 2:45 PM we couldn't access the property due to the instruction email not opening correctly. We chatted with hotels.com and they tried to contact the manager. After a few minutes a couple ladies showed up and said the place wasn't ready and that they were late and needed to clean it. In the middle of this the manager got back to us and gave us the unlock code for the entrance and our flat. We put our luggage inside, explored the town for about an hour and came back. Other than those couple of hiccups when checking in this was a good place to stay. Would stay here again.

Really lovely apartment lots of room well designed , easy to find fantastic location, easy access , Would definitely recommend and would happily book again. Very clean and welcoming.

Really lovely apartment lots of room well designed , easy to find fantastic location, easy access , Would definitely recommend and would happily book again. Very clean and welcoming.

Was decent accommodation, quite small and not height friendly, but was a comfortable stay, and quick response from the host for access that wasnt sent through email.

Was decent accommodation, quite small and not height friendly, but was a comfortable stay, and quick response from the host for access that wasnt sent through email.

Very happy with our stay, will recommend and stay again

Very happy with our stay, will recommend and stay again

Apartment was modern, but not very clean as the carpets visibly needed a vacuum cleaner going over. As we were a family of 5 we needed to use the sofa bed, but the bedding was partial (no sheet) and unwashed (lots of stains on the duvet and pillow). Pretty yucky. Glasses in the cupboard had grease marks on them, so we didn't use them. It could be an excellent place to stay, but these points really marred it for us.

Apartment was modern, but not very clean as the carpets visibly needed a vacuum cleaner going over. As we were a family of 5 we needed to use the sofa bed, but the bedding was partial (no sheet) and unwashed (lots of stains on the duvet and pillow). Pretty yucky. Glasses in the cupboard had grease marks on them, so we didn't use them. It could be an excellent place to stay, but these points really marred it for us.

Great location, very nice place. Host responsive when we arrived. We were without a few small items, but made due. Very comfortable and would stay again!

Looks like it was decorated to a high standard in the first place but this isn’t being kept on top of. Carpets could do with a clean, walls need repainting. Mouldy sealant around the bath could do with addressing and the peeling paint on the ceiling. Didn’t seem to have been cleaned in a while which is a shame as it could’ve been a lot more of a comfier stay.

Beautiful place, clean and well maintained would definitely come back

Great location and nice place with super kitchen and bathroom. Easy parking with provided permit from owner.

Great location and nice place with super kitchen and bathroom. Easy parking with provided permit from owner.

Ideal property for a short break

Ideal property for a short break

Amazing view sat on the sofa looking across the bay. The photos don't lie! Plenty of space for a family of 4 for a week. The people before us had caused damage to the property and we were informed on the day of arrival that the builder may still be there, the owner did all they could to have it sorted for us. We suggested a few tweaks, with it being a new property, and they were acted on straight away. The only things we felt we were missing was dining space for 4, there are 2 breakfast bar stools. If you are happy with sitting in the sofa then that's fine. Also, drying space, when coming back from the beach / Yorkshire rainy day. We put up our own washing lines inside the flat as the volume of stuff was too much for the airer. Really secure, modern and clean. Helpful owner. Tip: take note which zone the parking permit is for so you don't get caught out.

Amazing view sat on the sofa looking across the bay. The photos don't lie! Plenty of space for a family of 4 for a week. The people before us had caused damage to the property and we were informed on the day of arrival that the builder may still be there, the owner did all they could to have it sorted for us. We suggested a few tweaks, with it being a new property, and they were acted on straight away. The only things we felt we were missing was dining space for 4, there are 2 breakfast bar stools. If you are happy with sitting in the sofa then that's fine. Also, drying space, when coming back from the beach / Yorkshire rainy day. We put up our own washing lines inside the flat as the volume of stuff was too much for the airer. Really secure, modern and clean. Helpful owner. Tip: take note which zone the parking permit is for so you don't get caught out.