no staff at reception - phone call required to access the key (mid afternoon arrival). Requested another towel (I have a lot of hair) and pillow - never arrived. While the staff member was polite it was quite clear she had no plan on providing the items. Airconditioner worked - much appreciated but NOISY!!! The bed sagged some in the middle. The set up for using the kettle was challenging as a cup was required to pour water into the kettle for boiling - only tap in the bathroom. Summary: ok for a quick night's snooze but totally unsuitable for a few nights. Staff should probably book themselves into a hotel where they get treated well e.g. Quest Mildura, to understand what people expect when they are staying at an accommodation.

no staff at reception - phone call required to access the key (mid afternoon arrival). Requested another towel (I have a lot of hair) and pillow - never arrived. While the staff member was polite it was quite clear she had no plan on providing the items. Airconditioner worked - much appreciated but NOISY!!! The bed sagged some in the middle. The set up for using the kettle was challenging as a cup was required to pour water into the kettle for boiling - only tap in the bathroom. Summary: ok for a quick night's snooze but totally unsuitable for a few nights. Staff should probably book themselves into a hotel where they get treated well e.g. Quest Mildura, to understand what people expect when they are staying at an accommodation.

Very comfortable room, helpful staff and quiet part of town. Walking distance to shops.Very spreadvout town.

Very comfortable room, helpful staff and quiet part of town. Walking distance to shops.Very spreadvout town.

I was on a roadtrip & last minute changed my plans to stay in Broken Hill for a couple of nights. Available CBD accommodation was limited & based my booking on price, prepared for a 2.5 star rated stay. Upon arrival the office was closed, but a quick call & I'd extracted my key from the keybox & opened the door to a better than expected room. The room was smallish, but clean & had a brand new, compact, bathroom. After a search of my car I realised I'd left my USB wall plug at home. I thought I'd have to wait until morning to buy one, but pleasantly discovered there was a wall outlet with USB & a powerboard beside the bed, also with USB. This is one of the first motels I've stayed at, of any rating to, to have this. The aircon unit was manual operation, but super efficient and there was a microwave, toaster & full set of crockery & cutlery. The motel is an easy 10min walk (max) to the centre of town & walkable to lot of the local attractions. Based on my experience this should be rated a minimum of 3.5. They are in the process of a complete makeover with new powerpoints, paint, carpet, bathrooms, tvs & kingsize beds. The room I stayed in had obviously had the bathroom & power points done, but was awaiting painting & carpet. The bed was very comfortable, although on the harder side & tv was small (not sure if it was new or not). This could become my go to accommodation when I come to The Hill.

I was on a roadtrip & last minute changed my plans to stay in Broken Hill for a couple of nights. Available CBD accommodation was limited & based my booking on price, prepared for a 2.5 star rated stay. Upon arrival the office was closed, but a quick call & I'd extracted my key from the keybox & opened the door to a better than expected room. The room was smallish, but clean & had a brand new, compact, bathroom. After a search of my car I realised I'd left my USB wall plug at home. I thought I'd have to wait until morning to buy one, but pleasantly discovered there was a wall outlet with USB & a powerboard beside the bed, also with USB. This is one of the first motels I've stayed at, of any rating to, to have this. The aircon unit was manual operation, but super efficient and there was a microwave, toaster & full set of crockery & cutlery. The motel is an easy 10min walk (max) to the centre of town & walkable to lot of the local attractions. Based on my experience this should be rated a minimum of 3.5. They are in the process of a complete makeover with new powerpoints, paint, carpet, bathrooms, tvs & kingsize beds. The room I stayed in had obviously had the bathroom & power points done, but was awaiting painting & carpet. The bed was very comfortable, although on the harder side & tv was small (not sure if it was new or not). This could become my go to accommodation when I come to The Hill.

Everything seemed abit unmaintained. Lights in my room did not work at all. Windows shuddered allnight, made lots of noise.

Everything seemed abit unmaintained. Lights in my room did not work at all. Windows shuddered allnight, made lots of noise.

Clean and comfortable

Clean and comfortable

Ease of checking in. Friendly and helpful staff. Quiet location.

Ease of checking in. Friendly and helpful staff. Quiet location.

It was clean, it was close to town and the owners were friendly. It was all we needed.

It was clean, it was close to town and the owners were friendly. It was all we needed.

Right in centre of town with a bit of history added.

Right in centre of town with a bit of history added.

Really helpful at check in.

Really helpful at check in.

The cottage was very warm and cosy place to stay at Broken Hill whilst the weather was quite cool. The cottage was an older style building - but had plenty of space and all the facilities for a family. We traveled to Broken Hill for the NSW Primary School Basket Ball Carnival - and although the trip was long - Broken Hill is very interesting and has many things to see.

The cottage was very warm and cosy place to stay at Broken Hill whilst the weather was quite cool. The cottage was an older style building - but had plenty of space and all the facilities for a family. We traveled to Broken Hill for the NSW Primary School Basket Ball Carnival - and although the trip was long - Broken Hill is very interesting and has many things to see.

We got into a pretty old cottage. The overall experience was good but the cottage is very old and really needs a make over.

We got into a pretty old cottage. The overall experience was good but the cottage is very old and really needs a make over.