Poor standard. Very tired snd shabby hotel rooms. Paid for a deluxe room .. nothing deluxe about it.

Poor standard. Very tired snd shabby hotel rooms. Paid for a deluxe room .. nothing deluxe about it.

Toilet very dim and air con unstable in temperature control

Toilet very dim and air con unstable in temperature control

No activity to enjoy around the vicinity

No activity to enjoy around the vicinity

Shower booth was not really maintained. Water pressure was also not enough.

Shower booth was not really maintained. Water pressure was also not enough.

Room is clean and hotel is conveniently located within walking distance to shopping centre. Parking is easy and safe IMHO.

Room is clean and hotel is conveniently located within walking distance to shopping centre. Parking is easy and safe IMHO.

paint on walls were peeling. access card keys had issues (need to tap a few times before the door can open ). Toilet stinks . air con noisy and kept me awake.

paint on walls were peeling. access card keys had issues (need to tap a few times before the door can open ). Toilet stinks . air con noisy and kept me awake.

Its shower room was so dark. A shower head didn't work. No iron in a room. Furniture were broken.

Went to the hotel for our anniversary stay and check with the hotel management if there was any hotel upgrade available after checking they say that we will need to pay extra $30sgd just for the upgrade. During check in, we shown them that we already paid for the room via Hotel.com app. However they insist for more than 3 times that we did not paid for the room and even though we show them the app and receipt, their system show none until one of them check 'properly' and say payment is done. No apologies was given by them and they just continue as per normal. The room TV was spoilt and they change the whole wall TV for us and yet the new TV couldn't change any channel so end up not using the TV. The bathroom was a little dirty and murky in color, there was no air circulation vent in the toilet so the air smells stale. Parking was free and there was a guard sitting near the entry/exit so parking near the guard is quite safe. Location is near to various amenities like family mart and 7-11. Breakfast was okay but not much selection. Overall, not that value for my money.

Went to the hotel for our anniversary stay and check with the hotel management if there was any hotel upgrade available after checking they say that we will need to pay extra $30sgd just for the upgrade. During check in, we shown them that we already paid for the room via Hotel.com app. However they insist for more than 3 times that we did not paid for the room and even though we show them the app and receipt, their system show none until one of them check 'properly' and say payment is done. No apologies was given by them and they just continue as per normal. The room TV was spoilt and they change the whole wall TV for us and yet the new TV couldn't change any channel so end up not using the TV. The bathroom was a little dirty and murky in color, there was no air circulation vent in the toilet so the air smells stale. Parking was free and there was a guard sitting near the entry/exit so parking near the guard is quite safe. Location is near to various amenities like family mart and 7-11. Breakfast was okay but not much selection. Overall, not that value for my money.

The room toilet was dirty, the shower head wasn’t working,the drainage system wasn’t very good as the water during shower flow down the drain very slow. Sprayer at the toilet also spoilt. As is was just a night stay, so i cant be bother to complain or ask them to change.

The room toilet was dirty, the shower head wasn’t working,the drainage system wasn’t very good as the water during shower flow down the drain very slow. Sprayer at the toilet also spoilt. As is was just a night stay, so i cant be bother to complain or ask them to change.

After more than 2 years of MCO, the bed is horrible with bed bugs and shower control not working well. Unable to set to rain shower making bathing a bad experience after a hot day at Malacca.

After more than 2 years of MCO, the bed is horrible with bed bugs and shower control not working well. Unable to set to rain shower making bathing a bad experience after a hot day at Malacca.

Convenient for business trip. A lot of reasonable restaurants around the hotel.

Convenient for business trip. A lot of reasonable restaurants around the hotel.

A very rundown hotel I can said. I checked out, after 15 mins I have checked in. Only the lobby is decorated with quite classy design. While the rest, the nightmare started when we reached our hotel's room level. The whole walkway is freaking dark with only one light I guess. So eerie like you are in those haunted movie scene. When we entered the hotel room, our jaws near dropped on the floor. Dusty floor with black stain everywhere, same goes to the toilet. I just wonder did housekeeping really clean the room properly. Poor TV reception showed only a white snow dots with few channels available. Jesus christ. Please at least make over your hotel rooms to make it more approchable and matched with the price offered. BTW, its just my 2 cents of opinion.

A very rundown hotel I can said. I checked out, after 15 mins I have checked in. Only the lobby is decorated with quite classy design. While the rest, the nightmare started when we reached our hotel's room level. The whole walkway is freaking dark with only one light I guess. So eerie like you are in those haunted movie scene. When we entered the hotel room, our jaws near dropped on the floor. Dusty floor with black stain everywhere, same goes to the toilet. I just wonder did housekeeping really clean the room properly. Poor TV reception showed only a white snow dots with few channels available. Jesus christ. Please at least make over your hotel rooms to make it more approchable and matched with the price offered. BTW, its just my 2 cents of opinion.

Overall is okay, but toilet bit dirty inside shower room, the balcony is nice but it better to put some seating so convinced to see the night view of the city.

Overall is okay, but toilet bit dirty inside shower room, the balcony is nice but it better to put some seating so convinced to see the night view of the city.

Bathroom, where the glass compartment design which no lock is quite challenging especially those with many family members or children and also elevator which takes times to wait.

After a while being cooped up at home. It's great to have a staycation here.

After a while being cooped up at home. It's great to have a staycation here.

Check in counter provided an excellent service 👍

Requested for connecting room but given side to side room but w/o connecting access . However, was informed when requested again later that need to pay additional for a connecting room which was a suite. Should have been informed earlier when checking in. Btw, the aircon in one of the given room is not working.

Check in counter provides a very Good service

Check in counter provides a very Good service