Requested a light sunny room with balcony in the annexe, was given a room with small window and north facing over looking the car park, did not have sun at anytime of the day. After seeing the other rooms on the first floor, I realised ours was very much inferior despite paying £48 over the basic price. As a Hotels.com gold member I have yet to receive any benefits from this, I await your response.

Requested a light sunny room with balcony in the annexe, was given a room with small window and north facing over looking the car park, did not have sun at anytime of the day. After seeing the other rooms on the first floor, I realised ours was very much inferior despite paying £48 over the basic price. As a Hotels.com gold member I have yet to receive any benefits from this, I await your response.

Staff was great and the room we had was excellent. The staff went out of their way to help us with any issues we had. Very friendly.

Staff was great and the room we had was excellent. The staff went out of their way to help us with any issues we had. Very friendly.

Nice clean well maintained room. Friendly service. It's about a 45 minute walk from the train station and the historic center.

Nice clean well maintained room. Friendly service. It's about a 45 minute walk from the train station and the historic center.

We loved this hotel. Easy free private parking and a beautiful 20 min walk along the lake to old town. Front desk staff was very friendly and even stored a few things for us in their fridge. The hotel has a very nice patio in the front and we had a nice little private patio off our room. Would stay here again in a heart beat.

We loved this hotel. Easy free private parking and a beautiful 20 min walk along the lake to old town. Front desk staff was very friendly and even stored a few things for us in their fridge. The hotel has a very nice patio in the front and we had a nice little private patio off our room. Would stay here again in a heart beat.

Beautifully located on Lake Annecy, the Ancor Hotel des Muses is a nice venue with a very professional and helpful staff. The only bémol is the very thin walls of the annex where my room was located. Until 2 am, loud guests returning to the hotel were slamming doors and vibrating the whole building. Is it always like that? Maybe not, but I certainly did not sleep well!

Beautifully located on Lake Annecy, the Ancor Hotel des Muses is a nice venue with a very professional and helpful staff. The only bémol is the very thin walls of the annex where my room was located. Until 2 am, loud guests returning to the hotel were slamming doors and vibrating the whole building. Is it always like that? Maybe not, but I certainly did not sleep well!

Would recommend

Would recommend

Unfortunately no VIP services.

Unfortunately no VIP services.

Good solution given the ratio quality/price and parking available. It is close to the lake but still 30-45 minutes from Annecy historical centre by walking.

Good solution given the ratio quality/price and parking available. It is close to the lake but still 30-45 minutes from Annecy historical centre by walking.

Had a lovely stay, staff were amazing! Very friendly and helpful. I would recommend that if you are after a slightly bigger and cooler room, ask for a room in the B building.

Had a lovely stay, staff were amazing! Very friendly and helpful. I would recommend that if you are after a slightly bigger and cooler room, ask for a room in the B building.

great location for the lake and an easy walk into town.

Overall nice hotel, overpriced breakfast and very uncomfortable pillows

Overall nice hotel, overpriced breakfast and very uncomfortable pillows

great location for the lake and an easy walk into town.

Nice hotel with free parking. We stayed in the Annexe which was spacious and cool. Great location of just a few minutes walk to the lake. We also walked to the centre which took about 45 minutes. Staff were friendly. We did not have breakfast at the hotel so cannot comment on this. We stayed for one night and would stay again. Highly recommend

Nice hotel with free parking. We stayed in the Annexe which was spacious and cool. Great location of just a few minutes walk to the lake. We also walked to the centre which took about 45 minutes. Staff were friendly. We did not have breakfast at the hotel so cannot comment on this. We stayed for one night and would stay again. Highly recommend

Great location. Close to the lac and restaurants and bars. Slightly out of town about 30 mins walk into Annecy along lakeside. Clean and tidy but could do with a little bit of updating and no shower curtain for shower in bath. Overall very good. Excellent gated parking.

Great location. Close to the lac and restaurants and bars. Slightly out of town about 30 mins walk into Annecy along lakeside. Clean and tidy but could do with a little bit of updating and no shower curtain for shower in bath. Overall very good. Excellent gated parking.

The desk staff were amazing in dealing with 4 of our groups lost luggage situation and continuously making phone calls for us. They really went out of their way.

The desk staff were amazing in dealing with 4 of our groups lost luggage situation and continuously making phone calls for us. They really went out of their way.

I had a very pleasant stay at this hotel. My room was clean and nice. I had all I needed and the free parking is very convenient. The location is nice too. Just in front of the lake and 30 minutes walk max from downtown Annecy. The staff was nice and the breakfast very good. I recommand !

Impeccable !

Our booking through hotel.com was for 1 room and four adults (my 19 yo sons were traveling with us), when we arrived we got the key, walked to the room and discovered there is no such this as a room for four adults. The manager immediately told us he would “make it right,” which meant finding us a second room, and the amazing staff even separated the bed into two for my sons in their room. The breakfast was exceptional, with a wide variety of great foods and beverage (€14 per person). It’s an exciting lake town, with lots of old world charm and this hotel shines as a bright spot.

Breakfast was very good