The hotel has not been updated and the facilities are poor.

The hotel has not been updated and the facilities are poor.

Nice hotel in one of the high profile districts of Lagos. Was safe and had a great view of the city from my room. Room service was wonderful and the staff were all professional and nice.

Nice hotel in one of the high profile districts of Lagos. Was safe and had a great view of the city from my room. Room service was wonderful and the staff were all professional and nice.

Dirty bathrooms, rusty old amenities in rh room. Feels like it's glory days are past I wouldn't recommend.

Dirty bathrooms, rusty old amenities in rh room. Feels like it's glory days are past I wouldn't recommend.

NEEDS UPDATING OVERALL

Dated and the smell in all corridors and rooms was overwhelming

Dated and the smell in all corridors and rooms was overwhelming

I like that the hotel was clean, but there was a lot of construction noise in the morning that cut short my sleep time.

I like that the hotel was clean, but there was a lot of construction noise in the morning that cut short my sleep time.

I have stayed at this property 3 times in the past year and a half (11 days, 9 days and 10 days). It is the only hotel I will stay at in Lagos. I had a bad experience at another area hotel where I got extremely sick and immediately booked the rest of my stay here. I trust the food preparation at the restaurants and the water in the bathrooms is so clear. The staff has always gone above and beyond. They renovated rooms in between my 2nd and 3rd stay so that was a nice welcome back. The new renovation looks so nice, the only area not renovated are the bathrooms which could use a makeover but they are not bad. I also like that they have central AC and not wall units which makes the room better temperature controlled. Overall I am very comfortable staying here every time I come. The safety measures they take at the entrance are also very comforting. They check everything,(engine compartment, under the car, and the trunk) before a vehicle can enter the compound. Then they do security checks of the individuals entering the building. All of these measures make an American female feel secure.

I have stayed at this property 3 times in the past year and a half (11 days, 9 days and 10 days). It is the only hotel I will stay at in Lagos. I had a bad experience at another area hotel where I got extremely sick and immediately booked the rest of my stay here. I trust the food preparation at the restaurants and the water in the bathrooms is so clear. The staff has always gone above and beyond. They renovated rooms in between my 2nd and 3rd stay so that was a nice welcome back. The new renovation looks so nice, the only area not renovated are the bathrooms which could use a makeover but they are not bad. I also like that they have central AC and not wall units which makes the room better temperature controlled. Overall I am very comfortable staying here every time I come. The safety measures they take at the entrance are also very comforting. They check everything,(engine compartment, under the car, and the trunk) before a vehicle can enter the compound. Then they do security checks of the individuals entering the building. All of these measures make an American female feel secure.

our stay was a pleasant one

our stay was a pleasant one

There's nothing about it, but it does provide comfortable accommodation in the heart of Victoria Island

There's nothing about it, but it does provide comfortable accommodation in the heart of Victoria Island

This is a dirty hotel trading on their western reputation for cleanliness. Brown mildew all over bathroom, stains, smells, rude management gave me the run around and then charged me a 1 night penalty when they finally agreed to cancel the rest of my booking. I was in town for my wedding and the hotel was not fit for families (especially if you have children as you won’t want them to touch anything in the bathroom). If you are expecting this Sheraton to be similar to the ones in the states then you will be disappointed and very uncomfortable. I told management that I would be posting photos of the the disgusting bathroom and they told me they didn’t care. Please stay somewhere else!

This is a dirty hotel trading on their western reputation for cleanliness. Brown mildew all over bathroom, stains, smells, rude management gave me the run around and then charged me a 1 night penalty when they finally agreed to cancel the rest of my booking. I was in town for my wedding and the hotel was not fit for families (especially if you have children as you won’t want them to touch anything in the bathroom). If you are expecting this Sheraton to be similar to the ones in the states then you will be disappointed and very uncomfortable. I told management that I would be posting photos of the the disgusting bathroom and they told me they didn’t care. Please stay somewhere else!

The Four Points Lagos is Basically equivalent to other international Four Points that I've stayed in. If this was in Cape Town I would not rate it as high. But....... Lagos is definitely NOT Cape Town. My room was quite large. The bed was very comfortable. Service was good. The hotel employees were very nice and helpful. The security at the hotel was a hassle, and the area around the hotel was very chaotic.

The Four Points Lagos is Basically equivalent to other international Four Points that I've stayed in. If this was in Cape Town I would not rate it as high. But....... Lagos is definitely NOT Cape Town. My room was quite large. The bed was very comfortable. Service was good. The hotel employees were very nice and helpful. The security at the hotel was a hassle, and the area around the hotel was very chaotic.

Excellent services. Clean amenities

Excellent services. Clean amenities

The staff were very friendly and attended to our needs, especially kids. The food was awesome too. Family friendly hotel and very secure...highly recommend! I will be back again..

The staff were very friendly and attended to our needs, especially kids. The food was awesome too. Family friendly hotel and very secure...highly recommend! I will be back again..

Location is central in town, making it suitable for business

Nice

I really enjoyed my stay and felt comfortable and safe

I really enjoyed my stay and felt comfortable and safe

Hotel is very old, reception bar staff is very very slow and they don't like to give you a service , breakfast is ok , rooms are very old it needs repetition, I don'really reccomend

Hotel is very old, reception bar staff is very very slow and they don't like to give you a service , breakfast is ok , rooms are very old it needs repetition, I don'really reccomend

Exceptional service. Got a room upgrade. Good breakfast but air conditioning is very very poor. Hotel needs a refit