Hotel charged me for 2 nights and is arguing about giving me a refund for the night I did not stay.

We hesitated when making this reservation as we usually stay at national chain hotels with a quality standard. We were pleasantly surprised by the quality and cleanliness of this hotel. The front desk staff when we checked in was exceptionally friendly and helpful After unpacking our suitcases and getting settled in the room we discovered the TV had no sound. She came to the room to see if she could help since maintenance was not available. We ended up moving rooms but she put us in the room next door so it was an easy switch. We were on the first floor and pleasantly surprised that when we got up in the morning, most of the pickup trucks in the parking lot outside our window were gone but we never heard car doors or diesel engines so the windows must be well insulated. When we checked out, the front desk person seemed put out that I asked for a printed receipt. She never smiled or even asked if our stay went well.

We hesitated when making this reservation as we usually stay at national chain hotels with a quality standard. We were pleasantly surprised by the quality and cleanliness of this hotel. The front desk staff when we checked in was exceptionally friendly and helpful After unpacking our suitcases and getting settled in the room we discovered the TV had no sound. She came to the room to see if she could help since maintenance was not available. We ended up moving rooms but she put us in the room next door so it was an easy switch. We were on the first floor and pleasantly surprised that when we got up in the morning, most of the pickup trucks in the parking lot outside our window were gone but we never heard car doors or diesel engines so the windows must be well insulated. When we checked out, the front desk person seemed put out that I asked for a printed receipt. She never smiled or even asked if our stay went well.

We were on foot, having arrived in a taxi from the train. We are both 75 and were sent to a room outside and apart from the hotel, on the second floor with no elevator. I almost fell with my bag going up the stairs. No one was available to help us. Even though the hotel lobby was warm and lovely, our room was very sparse and mediocre. It was a bit of a disappointment.

We were on foot, having arrived in a taxi from the train. We are both 75 and were sent to a room outside and apart from the hotel, on the second floor with no elevator. I almost fell with my bag going up the stairs. No one was available to help us. Even though the hotel lobby was warm and lovely, our room was very sparse and mediocre. It was a bit of a disappointment.

Noisy most of the night.

Noisy most of the night.

I stayed here for the second time last week. It's now my go to in Williston when travelling on business. Its clean, has everything you need, and the staff are great. The big sell is being right next for to Williston Brewing. perfect for customer dinners and drinks...