Great place to stay in the city if you are there for a short period of time

Great place to stay in the city if you are there for a short period of time

Hotel is great, comfortable room and courteous staff. Nice bed, mini fridge and good linens and towels. All male staff was very nice. We are very thankful of having been allowed early check in free of charge, but none of the young ladies a the front desk greet us with a smile during our 4 days stay. We dined twice at the hotel and neither of the meals was above average, and the restaurant staff under performed both times. I barely touched my food and they didn’t bother to ask if something was wrong. We asked for an empty bowl to share something and it never came. Service was extremely slow. Hotel lobby is beautiful with nice art and lots of natural light. It is nice having a bar with good drinks and service. Breakfast was not to our taste, all 4 days we stayed scrambled eggs were undercooked, coffee was not great either. But in general it is a good deal for the price.

Hotel is great, comfortable room and courteous staff. Nice bed, mini fridge and good linens and towels. All male staff was very nice. We are very thankful of having been allowed early check in free of charge, but none of the young ladies a the front desk greet us with a smile during our 4 days stay. We dined twice at the hotel and neither of the meals was above average, and the restaurant staff under performed both times. I barely touched my food and they didn’t bother to ask if something was wrong. We asked for an empty bowl to share something and it never came. Service was extremely slow. Hotel lobby is beautiful with nice art and lots of natural light. It is nice having a bar with good drinks and service. Breakfast was not to our taste, all 4 days we stayed scrambled eggs were undercooked, coffee was not great either. But in general it is a good deal for the price.

Good

Good

Everything about the Best Western Premier Marina Los Condes is excellent.

Everything about the Best Western Premier Marina Los Condes is excellent.

Everything was ok.

Everything was ok.

Convenience place to stay

Convenience place to stay

Every time in Santiago , that is the choice .

Every time in Santiago , that is the choice .

The room is small. The water is not hot. The air is cold.

The room is small. The water is not hot. The air is cold.

It is my first time staying at this hotel. It was a big surprise for me. The facilities are great, the location is very good. The hotel has an excellent structure, the rooms are spacious and clean and the bed is very good. The breakfast buffet is spectacular.

It is my first time staying at this hotel. It was a big surprise for me. The facilities are great, the location is very good. The hotel has an excellent structure, the rooms are spacious and clean and the bed is very good. The breakfast buffet is spectacular.

Excellent. Very satisfying stay. Uber was readily available.

Excellent. Very satisfying stay. Uber was readily available.

I stayed for about 15 days. The overall experience was good. Cons: tissue paper sucks, room a/c sucks, room service sometimes didn't drop off enough towels/soap that day, room service changed my room temperature hotter randomly. Pros: breakfast buffet was great, true soundproof rooms, nice front desk people. Overall an ok stay. I would grab this hotel when it's on discount though.

I stayed for about 15 days. The overall experience was good. Cons: tissue paper sucks, room a/c sucks, room service sometimes didn't drop off enough towels/soap that day, room service changed my room temperature hotter randomly. Pros: breakfast buffet was great, true soundproof rooms, nice front desk people. Overall an ok stay. I would grab this hotel when it's on discount though.

Great staff. Magnetic key system fails too often to be good.

Great staff. Magnetic key system fails too often to be good.

It's like new there, with friendly staff. Breakfast Buffet has plenty of things to choose from. Just wish they cooked the scrambled eggs more. They were always willing to cook them more for me. When we go back to Santiago this is where we will stay. Plenty of places to eat near by, short walk. Several malls and the main starting point for the Hop-on-Hop-off bus

From what I can tell the Hotel was bought by Best Western and completely updated. The rooms and facilities appear to be brand new. The Airport taxi did not recognize the hotel name but the address worked great. The staff have been great and many speak English. Breakfast is always the same but has many things to eat at the buffet. Only thing negative there is the scrambled eggs should be cooked more.

From what I can tell the Hotel was bought by Best Western and completely updated. The rooms and facilities appear to be brand new. The Airport taxi did not recognize the hotel name but the address worked great. The staff have been great and many speak English. Breakfast is always the same but has many things to eat at the buffet. Only thing negative there is the scrambled eggs should be cooked more.

I was hesitant to book BW since I do not regard them very highly during my corporate days. However, it seems that the brand had re-invented themselves and I was totally positively blown away by the quality of the product and service. We enjoyed our time, albeit it was one night, at the hotel. Used their facilities and do not miss out on the breakfast. Highly recommend this property.

I was hesitant to book BW since I do not regard them very highly during my corporate days. However, it seems that the brand had re-invented themselves and I was totally positively blown away by the quality of the product and service. We enjoyed our time, albeit it was one night, at the hotel. Used their facilities and do not miss out on the breakfast. Highly recommend this property.

they have an excelent service.

they have an excelent service.

Nice hotel but far from tourist attractions.