My favorite hotel in Tyler for my business trips. My wife and I love it.

Room was clean and comfortable. Breakfast was really good!

Room was clean and comfortable. Breakfast was really good!

The bed was too soft, and the table had stains on the side. The top was clean, but not the sides. The coffee maker didnt work. Filtered watered not available for refilling water bottles. No ice machine for drinks. The breakfast was tasty.

The bed was too soft, and the table had stains on the side. The top was clean, but not the sides. The coffee maker didnt work. Filtered watered not available for refilling water bottles. No ice machine for drinks. The breakfast was tasty.

They gave my reserved room to someone else and tried splitting my family into two separate rooms without notifying me so i showed up at the property and was told that they changed my reservation to different rooms. Totally unacceptable since i was traveling with multiple children and the rooms they tried to put me in would not accommodate us. Will not be back again.

They gave my reserved room to someone else and tried splitting my family into two separate rooms without notifying me so i showed up at the property and was told that they changed my reservation to different rooms. Totally unacceptable since i was traveling with multiple children and the rooms they tried to put me in would not accommodate us. Will not be back again.

Reception not happening

Reception not happening

We were in town for a wedding and this hotel was conveniently located and met all of our expectations.

We were in town for a wedding and this hotel was conveniently located and met all of our expectations.

The property is close to the area where my family reunion was held. The hotel is great for pets. The front desk staff was always friendly and professional. The breakfast and the staff responsible for the breakfast area were kind, professional and accommodating. I love this hotel!!!

The property is close to the area where my family reunion was held. The hotel is great for pets. The front desk staff was always friendly and professional. The breakfast and the staff responsible for the breakfast area were kind, professional and accommodating. I love this hotel!!!

Our stay was great it was a girls birthday trip for my daughter her friends and my family.

Our stay was great it was a girls birthday trip for my daughter her friends and my family.

Hotel was fine, but they were a bit overwhelmed. They didn’t know what rooms were available at checkin, and the food was mostly finished at breakfast.

Hotel was fine, but they were a bit overwhelmed. They didn’t know what rooms were available at checkin, and the food was mostly finished at breakfast.

Great room for my needs

Great room for my needs

We stayed for a baseball tournament and the whole team felt welcome. We hug out as a team in the open areas and it was great. Really good breakfast, friendly staff, comfortable rooms, and free laundry!

We stayed for a baseball tournament and the whole team felt welcome. We hug out as a team in the open areas and it was great. Really good breakfast, friendly staff, comfortable rooms, and free laundry!

This was such a great place to stay. Hotel was excellent.

This was such a great place to stay. Hotel was excellent.

I could not find anything wrong with my stay,I wish all of my hotel stays were like mine was with you.Everything was great.

I could not find anything wrong with my stay,I wish all of my hotel stays were like mine was with you.Everything was great.

Well worth the money! Fantastic staff & was friendly & helpful! Rooms are huge & clean!

Well worth the money! Fantastic staff & was friendly & helpful! Rooms are huge & clean!

Hotel was ok. Bed was sufficient, but not great. Wifi worked. Breakfast was bland. Front desk staff member when we checked in and out was unfriendly, and seemed bothered by us even being there. She also didn’t even ask for my ID when checking in… Night service person was nice and inviting, said hello and was cheerful, then when checking out today, same terrible person again. If you hate your job, leave it. But don’t act like the guests that stay did something wrong by staying at the hotel.. because I’m pretty sure if we didn’t stay there wouldn’t be money to pay salaries. Idk, over blowing it? Maybe. But maybe just say Hello, and give a smile, and try to pretend you care a little bit.

Hotel was ok. Bed was sufficient, but not great. Wifi worked. Breakfast was bland. Front desk staff member when we checked in and out was unfriendly, and seemed bothered by us even being there. She also didn’t even ask for my ID when checking in… Night service person was nice and inviting, said hello and was cheerful, then when checking out today, same terrible person again. If you hate your job, leave it. But don’t act like the guests that stay did something wrong by staying at the hotel.. because I’m pretty sure if we didn’t stay there wouldn’t be money to pay salaries. Idk, over blowing it? Maybe. But maybe just say Hello, and give a smile, and try to pretend you care a little bit.

It was a hospital/power outage stay. So comfy and lovely after a long night with no power and a day in the hospital.

It was a hospital/power outage stay. So comfy and lovely after a long night with no power and a day in the hospital.

Upon check in our reservation was supposed to be for 2 rooms and they only had us down for one. While the staff tried to accommodate an extra room it was hard to fit the amount of people we had in the only other room they had available. I chose pay at the hotel and the price changed once we got there. Breakfast was amazing and staff was amazing. Couch bed is absolutely horrible. The guest above us were ridiculously loud and after multiple visits to the desk we gave up trying to get them stop at around 10:30 pm. Beautiful hotel and sweet staff but we probably wont be back.