The air condition was not working and poor communication in addressing the issue till the day we checked out amd the air condition was not fixed

Thanks for hosting me. Very nice location. I enjoyed the Asian neighborhood nearby. Great public transit. Slept well. Thanks! Greg

Thanks for hosting me. Very nice location. I enjoyed the Asian neighborhood nearby. Great public transit. Slept well. Thanks! Greg

They need to improve the check in process (the code they sent me didn't work and I had to call them for a new entrance code). Other than that - everything was nice.

They need to improve the check in process (the code they sent me didn't work and I had to call them for a new entrance code). Other than that - everything was nice.

Responsive staff with clear instructions. The apartment is nicely furnished. The beds are comfortable. Unfortunately the floors were very dirty. Walking barefoot coated our feet with dirt. When the outside air was cool, we were comfortable with open windows. But it was very hot when we arrived. I called about the AC not working and was told that it had not been set up and that I should use the fan in the apartment--but there wasn't any. They then said they could not put fans in every unit. There was an iron, but no ironing board. While the reservation and service staff are helpful, the premises needs to be much better managed. We had booked a second night on a later date, but ended up eating the cost and chose to stay elsewhere.

Responsive staff with clear instructions. The apartment is nicely furnished. The beds are comfortable. Unfortunately the floors were very dirty. Walking barefoot coated our feet with dirt. When the outside air was cool, we were comfortable with open windows. But it was very hot when we arrived. I called about the AC not working and was told that it had not been set up and that I should use the fan in the apartment--but there wasn't any. They then said they could not put fans in every unit. There was an iron, but no ironing board. While the reservation and service staff are helpful, the premises needs to be much better managed. We had booked a second night on a later date, but ended up eating the cost and chose to stay elsewhere.

My elderly parents stayed in the hotel and can’t tell me enough how much they loved it. Their late check in was easy and stress-free, rooms are clean and specious. Managers reached out to me and offered multilingual instructions. Will be back again for sure!

My elderly parents stayed in the hotel and can’t tell me enough how much they loved it. Their late check in was easy and stress-free, rooms are clean and specious. Managers reached out to me and offered multilingual instructions. Will be back again for sure!

The apartment is big and clean, easy to reach city centre

The apartment is big and clean, easy to reach city centre

The place was very clean and ready for us. We came at midnight but they send us an entry code so we had no problems. The apart hotel is close to the airport and is located close enough to the main road to reach all main facilities at the same time not to close that make your stay very calm and silent.

The place was very clean and ready for us. We came at midnight but they send us an entry code so we had no problems. The apart hotel is close to the airport and is located close enough to the main road to reach all main facilities at the same time not to close that make your stay very calm and silent.