It’s very good

It’s very good

Good service in all departments food good. Location is fantastic. Towels either have a coloured scheme as the white is grey. Would surest a hand rail by the entrance of hotel. My 22nd visit to hotel

Good service in all departments food good. Location is fantastic. Towels either have a coloured scheme as the white is grey. Would surest a hand rail by the entrance of hotel. My 22nd visit to hotel

Good location on the Beach, but hotel is in need of renovation.

Good location on the Beach, but hotel is in need of renovation.

We had 9 brilliant days here,the room were comfortable and the swimming pools were welcome due to the heat

We had 9 brilliant days here,the room were comfortable and the swimming pools were welcome due to the heat

Your staff is amazing. Nothing is too difficult for them. It makes a world of difference when they bend over backwards to make your stay a comfortable one. Good was great too. Your chefs were willing to cook any special needs.

Your staff is amazing. Nothing is too difficult for them. It makes a world of difference when they bend over backwards to make your stay a comfortable one. Good was great too. Your chefs were willing to cook any special needs.

For all those who are thinking of booking this hotel BE AWARE!!! A SUBSTANTIAL ABOUT OF CASH WAS STOLEN FROM WIFE'S BAG!!!,the power kept going on and off numoueous times during our stay,when I got back to Colombo I realised $3200 was missing i got in touch with the hotel asap who apparently looked at the cctv footage failed to tell us is there is no footage capture during the power outages, during one of the outages our money was stolen diapite the room being locked . I even got in contact with the GM of this hotel who who replied with no apology or empathy. i have contacted the sri lanakan tourism police who are investigating the incident,I know I won't get my money back however for future tourist who visit this hotel be AWARE hopefully you won't go though what I have encounterd.

For all those who are thinking of booking this hotel BE AWARE!!! A SUBSTANTIAL ABOUT OF CASH WAS STOLEN FROM WIFE'S BAG!!!,the power kept going on and off numoueous times during our stay,when I got back to Colombo I realised $3200 was missing i got in touch with the hotel asap who apparently looked at the cctv footage failed to tell us is there is no footage capture during the power outages, during one of the outages our money was stolen diapite the room being locked . I even got in contact with the GM of this hotel who who replied with no apology or empathy. i have contacted the sri lanakan tourism police who are investigating the incident,I know I won't get my money back however for future tourist who visit this hotel be AWARE hopefully you won't go though what I have encounterd.

1- The hotel staff are very slow, and the problem is they are slow when it comes to solving issues, it was 10PM I am about to sleep and had to call the reception 3 times to ask for someone to come and fix the AC which was very very loud as if I am in a factory not a hotel room. 2- The bedsheets were not clean, the first time I asked the staff to come and change the bed sheets and they did, they changed it with another dirty sheets, so it seems that all bed sheets they have are dirty. 3- The water was cold from the tab till I called them to come and fix the water heater, so staying for 2 nights I had to face 3 issues which were not all properly solved. such a dissapointment.

1- The hotel staff are very slow, and the problem is they are slow when it comes to solving issues, it was 10PM I am about to sleep and had to call the reception 3 times to ask for someone to come and fix the AC which was very very loud as if I am in a factory not a hotel room. 2- The bedsheets were not clean, the first time I asked the staff to come and change the bed sheets and they did, they changed it with another dirty sheets, so it seems that all bed sheets they have are dirty. 3- The water was cold from the tab till I called them to come and fix the water heater, so staying for 2 nights I had to face 3 issues which were not all properly solved. such a dissapointment.

Horrible customer service The servers are slow and have a lot of attitude. The rooms had termites and were sprayed for bugs everyday cause of the unhygienic maintenance

Horrible customer service The servers are slow and have a lot of attitude. The rooms had termites and were sprayed for bugs everyday cause of the unhygienic maintenance

The location of this property is excellent. We had booked 4 rooms at the property through expedia for 1 night. I had emailed them multiple times asking for driver accommodation but got no response. Finally i called and asked and they said they will provide driver accomodation if it is not full but when I reached there they said they dont provide driver accomodation for bookings made through third party website like expedita. That was a big let down. Other than that the stay was good. Rooms are neat and clean and very close to the beach. Breakfast buffet was really good.

The location of this property is excellent. We had booked 4 rooms at the property through expedia for 1 night. I had emailed them multiple times asking for driver accommodation but got no response. Finally i called and asked and they said they will provide driver accomodation if it is not full but when I reached there they said they dont provide driver accomodation for bookings made through third party website like expedita. That was a big let down. Other than that the stay was good. Rooms are neat and clean and very close to the beach. Breakfast buffet was really good.

Nice location and pool with nice staff, the view from the rooms is amazing

Nice location and pool with nice staff, the view from the rooms is amazing

The pool and the view from the hotel is really nice.

The pool and the view from the hotel is really nice.

The location was great all be it a little too quiet at times. The hotel was well maintained and had a wonderful breakfast ...although found the other food (lunch and dinner) to not be as good so we spent our evenings dining across the road at Mallis , Trax and happy garden . Seafood great in Mallis and the authentic Sri lankan curry was great at happy garden also a third of the price than the hotel! Nirodha the sous chef was amazing , so friendly and helpful in explaining the dishes...we looked forward to our chats with him at breakfast. Another tip, dont exchange money at the hotel. The rate is poor in comparison and they were overly fussy about the condition of the notes. I went down the road and exchanged at a much better rate and all notes were accepted regardless of pen marks!???! We were lucky enough to be there over the Sri Lankan new year and the hotel put on various games and treats which we loved. The staff also got involved and was great to interact with everyone. Pin the eye on the elephant was a particular favourite although i wasnt close!! I did notice there were some vip guests that were being fawned over during this time which to us was a bit ridiculous as if you had faith in your hotel then you wouldnt feel the need to do this and offer extra things that the other guests didnt have...provided us a chuckle and entertainment to the happenings though. Overall it was a good experience ,the reception lady was always smiling and chatty and Chadia in des cafe to.

The location was great all be it a little too quiet at times. The hotel was well maintained and had a wonderful breakfast ...although found the other food (lunch and dinner) to not be as good so we spent our evenings dining across the road at Mallis , Trax and happy garden . Seafood great in Mallis and the authentic Sri lankan curry was great at happy garden also a third of the price than the hotel! Nirodha the sous chef was amazing , so friendly and helpful in explaining the dishes...we looked forward to our chats with him at breakfast. Another tip, dont exchange money at the hotel. The rate is poor in comparison and they were overly fussy about the condition of the notes. I went down the road and exchanged at a much better rate and all notes were accepted regardless of pen marks!???! We were lucky enough to be there over the Sri Lankan new year and the hotel put on various games and treats which we loved. The staff also got involved and was great to interact with everyone. Pin the eye on the elephant was a particular favourite although i wasnt close!! I did notice there were some vip guests that were being fawned over during this time which to us was a bit ridiculous as if you had faith in your hotel then you wouldnt feel the need to do this and offer extra things that the other guests didnt have...provided us a chuckle and entertainment to the happenings though. Overall it was a good experience ,the reception lady was always smiling and chatty and Chadia in des cafe to.

The location and view is just awesome. Chef was kind and gracious enough. Men at restaurant were good. Though they too forget to get water despite being asked no of times. They just forget. Don’t know how? Apart from these everything was horrible. I would never ever recommend surf to anyone. No phone, no power points, need to remind no of times for each and everything. They not even extend greeting while we checking out. Not been given any feedback too. Failed in courtesy. Overall mine was not a pleasant experience. I would give just 1 star

The location and view is just awesome. Chef was kind and gracious enough. Men at restaurant were good. Though they too forget to get water despite being asked no of times. They just forget. Don’t know how? Apart from these everything was horrible. I would never ever recommend surf to anyone. No phone, no power points, need to remind no of times for each and everything. They not even extend greeting while we checking out. Not been given any feedback too. Failed in courtesy. Overall mine was not a pleasant experience. I would give just 1 star

Clean and spacious rooms with a nice view.hotel area was big&nice. Great pools&sea. perfect place to relax, not much activity outside the area.. but few good restaurants outside. friendly&helpfull staff. trains are passing front of the hotel, so if u have some problem with noises..then u should reconsider.

Clean and spacious rooms with a nice view.hotel area was big&nice. Great pools&sea. perfect place to relax, not much activity outside the area.. but few good restaurants outside. friendly&helpfull staff. trains are passing front of the hotel, so if u have some problem with noises..then u should reconsider.

The pool was fabulous and having two was a bonus. There is surf lessons right next door also, so we didnt have to walk very far at all. There are such lovely treats with this hotel such as the delicious cocktails, the pool lunch and bar service, the friendly staff, beds and pillows are really comfy. What lets it down is the basics - towels in bathrooms are dated, the door of the bathroom stays closed so the room is damp, and in need of a redo. On our last day a lot of staff slow down around you and pretty much hover to get a tip, which is the norm i know in SL, but it still disheartening. Overall lovely hotel, sitting by the pool or beach all day is amazing! Both of which we found to be really spotless. I'd still recommend.

The pool was fabulous and having two was a bonus. There is surf lessons right next door also, so we didnt have to walk very far at all. There are such lovely treats with this hotel such as the delicious cocktails, the pool lunch and bar service, the friendly staff, beds and pillows are really comfy. What lets it down is the basics - towels in bathrooms are dated, the door of the bathroom stays closed so the room is damp, and in need of a redo. On our last day a lot of staff slow down around you and pretty much hover to get a tip, which is the norm i know in SL, but it still disheartening. Overall lovely hotel, sitting by the pool or beach all day is amazing! Both of which we found to be really spotless. I'd still recommend.

Very good place to stay with a lovely breakfast. Our price didn’t include breakfast and probably could at that price. Staff were quick to answer any request. Great position, wonderful pool and beach.

Very good place to stay with a lovely breakfast. Our price didn’t include breakfast and probably could at that price. Staff were quick to answer any request. Great position, wonderful pool and beach.