Was allocated an apartment that was not the spec we payed for. Trying to change the apartment the next day proved very difficult because reception staff could not understand our needs. The change of apartment was achieved some 6 hours later. The kitchen (self catered) only had one saucepan and one baking tray but two frying panes to cook for 4 people. other than that the apartment was very good.

Was allocated an apartment that was not the spec we payed for. Trying to change the apartment the next day proved very difficult because reception staff could not understand our needs. The change of apartment was achieved some 6 hours later. The kitchen (self catered) only had one saucepan and one baking tray but two frying panes to cook for 4 people. other than that the apartment was very good.

Everything was amazing, good apartment with all amenities you need it. The bed was the only negative point, need to be replace.

Everything was amazing, good apartment with all amenities you need it. The bed was the only negative point, need to be replace.

Comfy and convenient apartment in El Tarter. Excellent value.

Comfy and convenient apartment in El Tarter. Excellent value.

we came after 22:00 . we didn't have no phone no. we can call. there was not manu people on the street to ask for help. after someone gave us your phone we called and recieved the code for collecting the key. after looking fir the room we realized it was not the same building of the safebox. It took us almost an hour to get to the room. please change the methood and give the guest phone number theu can call. thank in advance

we came after 22:00 . we didn't have no phone no. we can call. there was not manu people on the street to ask for help. after someone gave us your phone we called and recieved the code for collecting the key. after looking fir the room we realized it was not the same building of the safebox. It took us almost an hour to get to the room. please change the methood and give the guest phone number theu can call. thank in advance

Was very good,clean and comfortable but no parking unless you pay

Was very good,clean and comfortable but no parking unless you pay

The chairlift is only a short walk away, which was very handy. There are also two rental shops nearby. The apartment was good overall, with a nice bathroom. However, it wasn't as clean as I'd like and the sofa had a couple of stains and hairs (including animal). They give you some cleaning supplies (washing up liquid, multi purpose cleaner, dishwasher tablets, cloths). I was told by reception that I'd have to take a bus to the nearest supermarket, 5km away. Only when I noticed someone walking with carrier bags did I realise that there was a convenience store a 5 minute walk away, which had everything I needed for the stay. It would have made sense to mention that, as well. I arrived early on the first day, so was hanging around, waiting for reception to open. After about 30 minutes, another guest came with a code to open a safe containing all the keys for arriving guests. I didn't receive a code, so it was a little frustrating to find out I could have avoided the wait. I recommend you ask for the code if you will be arriving before reception opens. The WiFi is free, but not very fast and gets worse in the evenings. Sometimes it takes several attempts to connect. Overall, however, I had a perfectly good stay and the skiing was excellent, which was the main thing.

The chairlift is only a short walk away, which was very handy. There are also two rental shops nearby. The apartment was good overall, with a nice bathroom. However, it wasn't as clean as I'd like and the sofa had a couple of stains and hairs (including animal). They give you some cleaning supplies (washing up liquid, multi purpose cleaner, dishwasher tablets, cloths). I was told by reception that I'd have to take a bus to the nearest supermarket, 5km away. Only when I noticed someone walking with carrier bags did I realise that there was a convenience store a 5 minute walk away, which had everything I needed for the stay. It would have made sense to mention that, as well. I arrived early on the first day, so was hanging around, waiting for reception to open. After about 30 minutes, another guest came with a code to open a safe containing all the keys for arriving guests. I didn't receive a code, so it was a little frustrating to find out I could have avoided the wait. I recommend you ask for the code if you will be arriving before reception opens. The WiFi is free, but not very fast and gets worse in the evenings. Sometimes it takes several attempts to connect. Overall, however, I had a perfectly good stay and the skiing was excellent, which was the main thing.

This location was good for lift access but there are very few amenities within walking distance. It was just ok

This location was good for lift access but there are very few amenities within walking distance. It was just ok

Great apartment. Ski locker useful and large (its a room!). Bathrooms high quality with lots of hot water.

Great apartment. Ski locker useful and large (its a room!). Bathrooms high quality with lots of hot water.

The location to ski lifts depends on what block do you leave in. We've been in C, but closest is A and also there is the block right across the road from the parking which next to ski lifts. But right from the beginning the floor was dirty and under the beds were clouds of dirty staff. No any cleaning was within our 5 days stay. And we were obliged to carry out trash by ourself and make cleaning, that I is not normal for tho money and in the hotel at all.

The location to ski lifts depends on what block do you leave in. We've been in C, but closest is A and also there is the block right across the road from the parking which next to ski lifts. But right from the beginning the floor was dirty and under the beds were clouds of dirty staff. No any cleaning was within our 5 days stay. And we were obliged to carry out trash by ourself and make cleaning, that I is not normal for tho money and in the hotel at all.

I rented a 2 bedroom/2 bath from this location and loved it. It is very spacious (especially for Europe) and the facilities are nice. The El Tarter Section Gondola and Lifts are a 5-10 min walk away. There is a nice bar at the bottom of the hill. The staff are very friendly and speak great English. For the price this is a tough hotel to beat. Be warned internet access is extra as is parking. Do not park out front as they ticket often. I would definitely stay here again. Also, some units have balconies or fireplaces and some have showers or tubs. TO ensure your request they make you pay a fee and you must call ahead.

I rented a 2 bedroom/2 bath from this location and loved it. It is very spacious (especially for Europe) and the facilities are nice. The El Tarter Section Gondola and Lifts are a 5-10 min walk away. There is a nice bar at the bottom of the hill. The staff are very friendly and speak great English. For the price this is a tough hotel to beat. Be warned internet access is extra as is parking. Do not park out front as they ticket often. I would definitely stay here again. Also, some units have balconies or fireplaces and some have showers or tubs. TO ensure your request they make you pay a fee and you must call ahead.