Upon arrival, a €400 deposit was reserved. At checkout, I inquired about the refund and was told that the deposit had already been released. However, once I got home, I noticed a significant charge on my account for items supposedly taken from the minibar. I requested a receipt, as the amount didn’t match what we had actually consumed. It took several emails before I finally received the receipt, only to find we had been charged for items like vapes and candy that we never purchased. When I raised this issue, the hotel staff simply referred to the list from the cleaning personnel, and no refund was offered. It is unacceptable that charges were made before giving the guest a chance to verify the expenses. The main reason we chose this hotel was the pool, for my children’s enjoyment. At check-in, we were informed that the pool would close on the last day of our stay, but it was shut down after only two days. When I tried to book the jacuzzi on our terrace as an alternative, I was told it was also out of order. Although the restaurant staff were friendly, the overall service and treatment we received were far below expectations. We paid a substantial amount for facilities we couldn’t use and were even charged for items we didn’t buy.

Upon arrival, a €400 deposit was reserved. At checkout, I inquired about the refund and was told that the deposit had already been released. However, once I got home, I noticed a significant charge on my account for items supposedly taken from the minibar. I requested a receipt, as the amount didn’t match what we had actually consumed. It took several emails before I finally received the receipt, only to find we had been charged for items like vapes and candy that we never purchased. When I raised this issue, the hotel staff simply referred to the list from the cleaning personnel, and no refund was offered. It is unacceptable that charges were made before giving the guest a chance to verify the expenses. The main reason we chose this hotel was the pool, for my children’s enjoyment. At check-in, we were informed that the pool would close on the last day of our stay, but it was shut down after only two days. When I tried to book the jacuzzi on our terrace as an alternative, I was told it was also out of order. Although the restaurant staff were friendly, the overall service and treatment we received were far below expectations. We paid a substantial amount for facilities we couldn’t use and were even charged for items we didn’t buy.

We have stayed here a few times over the years. It started as a high end hotel but since the Crash has morphed into an Aparthotel, where there are fewer facilities but lower rates. Also any spend on what is here is avoided where possible - so low to no planting, nor refurb on sanitaryware. You get what you pay for , but staff very friendly and helpful.

We have stayed here a few times over the years. It started as a high end hotel but since the Crash has morphed into an Aparthotel, where there are fewer facilities but lower rates. Also any spend on what is here is avoided where possible - so low to no planting, nor refurb on sanitaryware. You get what you pay for , but staff very friendly and helpful.

Loved everything except this facility has nice machine! As Americans I love to have my cold water , so I had to use the refrigerator only.

Everything was good given this is not a hotel. But the cleaning team doing the daily cleaning were not as good as we expected. I would like to emphis tht some of the reception staff were brilliant and very helpful indeed.

Everything was good given this is not a hotel. But the cleaning team doing the daily cleaning were not as good as we expected. I would like to emphis tht some of the reception staff were brilliant and very helpful indeed.

I did not like the accomodation at all. The rooms and facilities are so dated and so not worth the amount of money we have paid. They ask €600 for the deposit, they should be ashamed! Lots of broken things in the room, bathroom with mold and doors can’t be locked or have no locks! Tv did not work and we have been 11 days in the appartement. The shower heads were leaking. Everything was so Old and we did not enjoy the stay at all.