The manager is not good she doesn't speak good English or have consideration when people are staying in her place for more than 20 days because they have been operated she don't care she sell the room to the best to the last person to come and she want to sell it I do not understand how can Experia sell you a room telling you you facing the mountains and then unique quiet and then the little girl the little lady in front of the hotel do whatever she wants she don't care

I came here to Bogota to have a operation which it cost me $20,000 I thought the being this hotel the closest to my doctor I will have consideration of walking and taxi charges after 9 days of operation talking to the supposedly boss the management telling her that I need a piece and that I needed to be in front of the mountains because I pay $80 per night she kept me all day waiting until the last minute then she plays me in a $60 room in front of the street I cannot lift up the windows l because most of the time I have to be getting therapy pretty much naked she did not mind how I feel that I have just been operated she saw my room to somebody else and place me right in front of the entrance of the hotel and the second floor English when I open the window I could hear every motorcycle every band or every noise they even people laughing I tried to talk to her she put her eyes open down and told me that maybe the next day when they get a room she will make me pick up all the stuff I need to pick up for my therapy and go to another room the staffing is not bad for the one that she said she's the boss she's horrible this is negligent I have been so upset right now that if I have a heart attack the whole hotel is going to have to pay for me having a heart attack she hardly speak English and she believes that because you might speak Spanish you less than other my review is to make sure because Expedia sell the hotel as one of the best but the staffing is not considerate the boss

Excelent

The location, the food and the staff service make it the best experience! I definitely would chose this hotel again!

The location, the food and the staff service make it the best experience! I definitely would chose this hotel again!

Excelent

Great breakfast great staff great location great decor. Spacious rooms with nice view, parking included underground if you got a rental car. I rarely write reviews actually almost never. So this A says a lot

Best free breakfast I ever had at a hotel

Great breakfast great staff great location great decor. Spacious rooms with nice view, parking included underground if you got a rental car. I rarely write reviews actually almost never. So this A says a lot

It was a good stay; the hotel is nice and in a great location. I didn't give it 5 stars because when I asked for the complimentary drink, as an Expedia Elite member, they told me that instant coffee and tea were what they gave to their guests who booked with Expedia. I insisted that that wasn't what my confirmation said, but I didn't receive it.

It was a good stay; the hotel is nice and in a great location. I didn't give it 5 stars because when I asked for the complimentary drink, as an Expedia Elite member, they told me that instant coffee and tea were what they gave to their guests who booked with Expedia. I insisted that that wasn't what my confirmation said, but I didn't receive it.

Great location!

Great location!

Great staff. Excellent breakfast

Great staff. Excellent breakfast

Room and bath they were great, food was terrible, same breakfast all week, they need to make variations.

Room and bath they were great, food was terrible, same breakfast all week, they need to make variations.

I recently stayed at a hotel, it’s conveniently located. With easy access to shops, restaurants, medical services. The staff was very nice and helpful throughout my stay. However, I noticed that the hotel could benefit from new towels and some improvements to its installations. Overall, it was a pleasant experience, but these small upgrades would enhance the overall quality of the hotel.

I recently stayed at a hotel, it’s conveniently located. With easy access to shops, restaurants, medical services. The staff was very nice and helpful throughout my stay. However, I noticed that the hotel could benefit from new towels and some improvements to its installations. Overall, it was a pleasant experience, but these small upgrades would enhance the overall quality of the hotel.

Very hip, small hotel in excellent location. Nice rooms, very clean. Loved the family suite option! Restaurant has good food and excellent service. We will definitely return.

Very hip, small hotel in excellent location. Nice rooms, very clean. Loved the family suite option! Restaurant has good food and excellent service. We will definitely return.

The hotel itself is not bad, it's just ok. Problem is value for your money. There are MUCH better hotels than this in Bogota and this surrounding area of Virrey and 93 park, with better amenities, service, and overall experience. Example: Restaurant closes at 9.30PM including room service. Towels: There was an issue in my stay that due to lack of clean towels at the hotel, I could only use one in the room. There is no actual good desk space to work, just a small mini table. Spend your money elsewhere and get better service and experience

The hotel itself is not bad, it's just ok. Problem is value for your money. There are MUCH better hotels than this in Bogota and this surrounding area of Virrey and 93 park, with better amenities, service, and overall experience. Example: Restaurant closes at 9.30PM including room service. Towels: There was an issue in my stay that due to lack of clean towels at the hotel, I could only use one in the room. There is no actual good desk space to work, just a small mini table. Spend your money elsewhere and get better service and experience

We really enjoyed our stay here! Rooms were small and you could hear your neighbours come and go but we didn’t spend much time in them anyways. Staff was amazing and so helpful. Breakfast was incredible and there were so many options. Would for sure stay here again.

Internet signal need to be improved

Internet signal need to be improved

We really enjoyed our stay here! Rooms were small and you could hear your neighbours come and go but we didn’t spend much time in them anyways. Staff was amazing and so helpful. Breakfast was incredible and there were so many options. Would for sure stay here again.

Room was very comfortable and staff was amazing! The only thing I would I wish I had had was the ability to adjust my room temperature. The temperature was good but I would have liked it a little cooler. But overall I would give it a 5 out of 5.

Room was very comfortable and staff was amazing! The only thing I would I wish I had had was the ability to adjust my room temperature. The temperature was good but I would have liked it a little cooler. But overall I would give it a 5 out of 5.

The breakfast every morning was the best part of our stay, delicious and healthy. The staff was friendly. The rooms facing the city view are noisy.

The breakfast every morning was the best part of our stay, delicious and healthy. The staff was friendly. The rooms facing the city view are noisy.

My preferred hotel in Bogota in a great location - however none of the Hotels.com VIP benefits were offered