Our room we were given was not cleaned. We did get a new room, but we were traumatized by the first room and didn’t particularly enjoy ourselves. The second room we were given was decently clean, but we had a flickering light and a burnt out bulb. There was not a mattress protector at all, so it was just a thin sheet over a bare mattress, which was pretty disturbing. The hotel overall was pretty junky.

Check in was easy, they had a $50 deposit that we weren’t told about but it wasn’t that expensive (I’ve had to pay $100-$200 for a deposit that I wasn’t told). Breakfast was alright (cereal, yogurt, muffins). Hotel rooms were nice and clean.

Nice hotel...enjoyed my stay.

Nice hotel...enjoyed my stay.

Everyone was so welcoming and accommodating with any questions or anything we needed! Little donut holes available almost all of the time as well as coffee and water. Muffins waffles yogurt milk cereal for breakfast. It was all perfect!

Everyone was so welcoming and accommodating with any questions or anything we needed! Little donut holes available almost all of the time as well as coffee and water. Muffins waffles yogurt milk cereal for breakfast. It was all perfect!

The place was very clean and nice. When I seen the photos online before booking I was a little skeptical but when we arrived everything looked so much better than the pictures. Staff at check in were very friendly. My only complaint would be getting woke up early by the construction they were doing to the outside of the place but that was just more motivation to get up and get ready to drive to the beach sooner.

The place was very clean and nice. When I seen the photos online before booking I was a little skeptical but when we arrived everything looked so much better than the pictures. Staff at check in were very friendly. My only complaint would be getting woke up early by the construction they were doing to the outside of the place but that was just more motivation to get up and get ready to drive to the beach sooner.

The staff was great and friendly to my son.

The staff was great and friendly to my son.

The room was awesome beds were very comfortable. They could have had a better breakfast selection. Staff was very helpful

The room was awesome beds were very comfortable. They could have had a better breakfast selection. Staff was very helpful

Great place to stay. The room was clean and the hotel staff was at ready to assist. Monica the greeting staff was very friendly and kind.

Great place to stay. The room was clean and the hotel staff was at ready to assist. Monica the greeting staff was very friendly and kind.

The hotel was clean and near many good food locations. The rooms were clean and so was the lobby. Staff was friendly. The beach is a 5 min drive. It was a little bit run down as far as the building conditions, ice machines, and vending machines. The parking lot was ok. The breakfast options were horrible.

Wonderful hotel!!!! The room was big, confortable, and the staff was AWESOME! Super kind and helpful. The breakfast es very very basic but we are definitely coming back. The location, the parking, everything else is perfect for a family vacation!

Old, not clean... especially the bathroom.

Room was very good and clean. But, my stay was paid in advancement at $490 prior to arrival, and my card was charged an additional $273 by the property for unknown reasons.

Room was very good and clean. But, my stay was paid in advancement at $490 prior to arrival, and my card was charged an additional $273 by the property for unknown reasons.

Very nice place for price point. Staff was also helpful.

Very nice place for price point. Staff was also helpful.

My stay was nice overall. The place could use landscaping maintenance - tall weeds all around the building & pool area. Also should not advertise breakfast as a buffet when it's only continental. Muffins & juice are not a "buffet".

The inside was nice but room had limited lighting. Not enough towels and rags. Had to ask 3 times for clean rags and towels. Poor water pressure

My stay was nice overall. The place could use landscaping maintenance - tall weeds all around the building & pool area. Also should not advertise breakfast as a buffet when it's only continental. Muffins & juice are not a "buffet".

The inside was nice but room had limited lighting. Not enough towels and rags. Had to ask 3 times for clean rags and towels. Poor water pressure

breakfast was poor , everything else very good

breakfast was poor , everything else very good

Below IHG standards. Extremely limited breakfast options, limited housekeeping, limited staffing. Room was clean, but A/C condensation leaked on the floor constant, TV did not work properly (we were in and out too much that we didn't worry about it, just left TV off and put towel under A/C). Pool area was unkept, weeds growing, broken furniture, no towels. Pool itself was clean and water was great. When asking for towels for the pool, we were told to go to housekeeping ourselves to find some. Staff was friendly and nice, just few and far in between, possibly new and learning? Just not the experience I'm used to when staying in an IHG property.

pretty good

Below IHG standards. Extremely limited breakfast options, limited housekeeping, limited staffing. Room was clean, but A/C condensation leaked on the floor constant, TV did not work properly (we were in and out too much that we didn't worry about it, just left TV off and put towel under A/C). Pool area was unkept, weeds growing, broken furniture, no towels. Pool itself was clean and water was great. When asking for towels for the pool, we were told to go to housekeeping ourselves to find some. Staff was friendly and nice, just few and far in between, possibly new and learning? Just not the experience I'm used to when staying in an IHG property.

pretty good

Checked in to hotel and went up to change so kids could go to the pool. Immediately it felt as if they had the heat blowing through the vents in the hallways, and the lights were very dim. Went back down to the pool and got in and the pool was DIGUSTING. Got back out and went back to the room to shower and miraculously the key stopped working (wasn’t even 20 mins from when we initially went into the room). Went back to the front desk and was told someone would come up to look. Stood at my room for about 10 mins waiting for someone, sweating in the hot hallway with my kids, to the point where we decided to go wait in the air conditioned lobby. Eventually went back to the desk to ask when someone was going up to check on my door and she stated she “thought I was waiting for something else” and printed me another key. Went back up and got to my room to shower in which the bathroom was also dirty. The shower wasn’t fully cleaned and had dirt and looked like mildew around the trims of the shower, so me and my kids did a quick shower with our shoes on. Meanwhile my mom called to speak to a manager in which she informed her the pool was out of service and had been for a while, though there was no signs posted nor were we informed. In fact there were other people swimming in the pool when we got there. She was told the manager was busy but would call me to speak with me directly. Packed our things back up and checked out immediately. DO NOT RECOMMEND