Fantastic.

Nice hotel, but far from the city center.

Nice hotel, but far from the city center.

The building, its furnishings, appointments and art were very appealing. The service was friendly but lacked the efficiency and smartness one expects from a European 5 star hotel.

The building, its furnishings, appointments and art were very appealing. The service was friendly but lacked the efficiency and smartness one expects from a European 5 star hotel.

very good customer service

very good customer service

I enjoyed my stay and would recommend the hotel. It’s clearly just been renovated and is in excellent condition. Whilst in the centre the walk from the hotel to the main centre ( 10 minutes ) is through an ‘interesting’ area , not unsafe but definitely didn’t feel comfortable. The room I had was a duplex which I wasn’t aware of when I booked with the toilet downstairs which was strange as was in the hotel basement . There was an emergency exit door which is fine but they should state clearly it’s a one way door . I also felt the cheap wall hair dryer was very dated and not functional for a 5 star hotel . And thanks for being Pet friendly and not chargi by extra .

I enjoyed my stay and would recommend the hotel. It’s clearly just been renovated and is in excellent condition. Whilst in the centre the walk from the hotel to the main centre ( 10 minutes ) is through an ‘interesting’ area , not unsafe but definitely didn’t feel comfortable. The room I had was a duplex which I wasn’t aware of when I booked with the toilet downstairs which was strange as was in the hotel basement . There was an emergency exit door which is fine but they should state clearly it’s a one way door . I also felt the cheap wall hair dryer was very dated and not functional for a 5 star hotel . And thanks for being Pet friendly and not chargi by extra .

It was functional, reception spaces a little lacking, but staff were polite - and a little slow.

It was functional, reception spaces a little lacking, but staff were polite - and a little slow.

Very nice hotel and staff, without to many amenities.

Very nice hotel and staff, without to many amenities.

Staff, food, & property were all terrific. We'd absolutely go back & highly recommend it. The only negatives were no pool or fitness facilities.

Staff, food, & property were all terrific. We'd absolutely go back & highly recommend it. The only negatives were no pool or fitness facilities.

Poorly located in an area without many services. Polite but indifferent staff. Needlessly expensive poor quality food, with limited choices. Breakfast was minimal.

Poorly located in an area without many services. Polite but indifferent staff. Needlessly expensive poor quality food, with limited choices. Breakfast was minimal.

Very spacious, with its own park to relax in. The meals at the ristorante were excellent. And the staff could not have been more helpful: friendly and anxious to see you are enjoying your stay.

Very spacious, with its own park to relax in. The meals at the ristorante were excellent. And the staff could not have been more helpful: friendly and anxious to see you are enjoying your stay.

Beautiful hotel did not care for Parma wish we stayed in Verona No pool at the hotel unfortunately

Beautiful hotel did not care for Parma wish we stayed in Verona No pool at the hotel unfortunately

My stay was consistently good and the guests I recommended will visit again in the near future!

My stay was consistently good and the guests I recommended will visit again in the near future!

This hotel is absolutely beautiful. It’s conveniently located just a short 10 minute walk from all the main attractions. The room was spacious & clean, the piano bar was a great place to stop in for a nightcap. The only qualm I have is that the staff isn’t the most attentive- I would call it leaisurley service. I waited at the front desk for a few minutes before anyone arrived to check me in. I was the only person in the piano bar when I first arrived and it took about 15 minutes to get a cocktail. All in all, it was an absolutely lovely stay but if you’re a traveler with a set schedule, build in some extra time for any of the hotel services.

This hotel is absolutely beautiful. It’s conveniently located just a short 10 minute walk from all the main attractions. The room was spacious & clean, the piano bar was a great place to stop in for a nightcap. The only qualm I have is that the staff isn’t the most attentive- I would call it leaisurley service. I waited at the front desk for a few minutes before anyone arrived to check me in. I was the only person in the piano bar when I first arrived and it took about 15 minutes to get a cocktail. All in all, it was an absolutely lovely stay but if you’re a traveler with a set schedule, build in some extra time for any of the hotel services.

great service............................................................................................................................................................................................................................................................................................................................................

great service............................................................................................................................................................................................................................................................................................................................................

Hotel was an old hospital.Rooms felt like you were still in a hospital.Area around hotel not very nice.

Hotel was an old hospital.Rooms felt like you were still in a hospital.Area around hotel not very nice.

Very nice hotel with excellent staff and service. We will definitely return.

Amazing furnishing No kettle nor complementary water

The property is very elegant. The suite where the bathroom is downstairs is spacious but the spiral stairs can become tiresome. The only negative for my family is there was not a small gym with this hotel. This was such a small issue that we will return for all of our stays in Parma.