I wanted to express my sincere gratitude to Kapil for the exceptional service you provided during our recent stay. Your dedication to ensuring a comfortable check-in and stay truly stood out. Accommodating my mother, who had recently undergone knee surgery, was no small feat, and your efforts made a significant difference. From inspecting the room for specially abled guests to going above and beyond your shift hours, you exemplified professionalism and genuine care. Your commitment to our well-being did not go unnoticed, and I am truly thankful. Your kindness and attentiveness are commendable, and I wish you continued success in your role. Additionally, I express my deep gratitude towards Duty Manager and RDM for regularly checking on the comfort of my Mother.

I wanted to express my sincere gratitude to Kapil for the exceptional service you provided during our recent stay. Your dedication to ensuring a comfortable check-in and stay truly stood out. Accommodating my mother, who had recently undergone knee surgery, was no small feat, and your efforts made a significant difference. From inspecting the room for specially abled guests to going above and beyond your shift hours, you exemplified professionalism and genuine care. Your commitment to our well-being did not go unnoticed, and I am truly thankful. Your kindness and attentiveness are commendable, and I wish you continued success in your role. Additionally, I express my deep gratitude towards Duty Manager and RDM for regularly checking on the comfort of my Mother.

The hotel was great, located on a major intersection near the ISKON temple road (and that area has many restaurants and shops), the room was furnished nice and comfortable, the food options (in-room dining, cafe, and restaurant) were nice, and the staff were friendly and helpful. Enjoyed the stay!

The hotel was great, located on a major intersection near the ISKON temple road (and that area has many restaurants and shops), the room was furnished nice and comfortable, the food options (in-room dining, cafe, and restaurant) were nice, and the staff were friendly and helpful. Enjoyed the stay!

The air-conditioning didn't work properly on a hot summer day. They changed three rooms and it seemed like the air conditioning across the hotel didn't work. The staff was argumentative about the air conditioning and insisted it worked. The AC thermostat was stuck on 23.5 and didn't reduce after half an hour. I then asked them to get the air temperature gauge and it showed that their air conditioning was giving out air at approx 26 degrees celcius in all rooms. I eventually checked out in an hour and went to the Taj closeby. See photos attached.

The air-conditioning didn't work properly on a hot summer day. They changed three rooms and it seemed like the air conditioning across the hotel didn't work. The staff was argumentative about the air conditioning and insisted it worked. The AC thermostat was stuck on 23.5 and didn't reduce after half an hour. I then asked them to get the air temperature gauge and it showed that their air conditioning was giving out air at approx 26 degrees celcius in all rooms. I eventually checked out in an hour and went to the Taj closeby. See photos attached.

It was okay

It was okay

Customer service is excellent, breakfast was nice, location is great, hotel claims to be a 5 star but the rooms don’t justify the 5 star tag, A/c vents are dirty and rooms have musty smell, had to change room the same night due to the bad odor from the vents since we had a baby less than a year old, the manager was kind and helped us change the room upstairs since it was available, the rooms however needs to have A/c tune up or replaced

Customer service is excellent, breakfast was nice, location is great, hotel claims to be a 5 star but the rooms don’t justify the 5 star tag, A/c vents are dirty and rooms have musty smell, had to change room the same night due to the bad odor from the vents since we had a baby less than a year old, the manager was kind and helped us change the room upstairs since it was available, the rooms however needs to have A/c tune up or replaced

Very nice hotel

Nice to stay

Nice to stay

The rooms were well maintained and clean. The breakfast buffet options were good and food was very tasty. The staff was very friendly and helpful. We had a nice experience l.

The rooms were well maintained and clean. The breakfast buffet options were good and food was very tasty. The staff was very friendly and helpful. We had a nice experience l.

Top notch service. Only complaint I have is the fridge in my room didn’t work and I had to have my beers warm (which was a whole another process to get)

Top notch service. Only complaint I have is the fridge in my room didn’t work and I had to have my beers warm (which was a whole another process to get)

Bathroom sink was not working. Was just a night stay but that did matter. Staff was very friendly, and room was also great.

Bathroom sink was not working. Was just a night stay but that did matter. Staff was very friendly, and room was also great.

The buffet dinner was disappointing considering the price that it charges.

The buffet dinner was disappointing considering the price that it charges.

Amazing staff was well soft spoken Service was amazing

Amazing staff was well soft spoken Service was amazing

No way I can suggest someone to stay in this hotel. Reception desk service is horrible and no clarity or very poor communication skills.

No way I can suggest someone to stay in this hotel. Reception desk service is horrible and no clarity or very poor communication skills.

There was nothing unique in this property. Can get better property at better price than Hilton. Breakfast was was average nothing extra ordinary. Housekeeping was not upto mark. Only good part was service in Restaurant.

There was nothing unique in this property. Can get better property at better price than Hilton. Breakfast was was average nothing extra ordinary. Housekeeping was not upto mark. Only good part was service in Restaurant.

A really good stay. Friendly helpful staff

A really good stay. Friendly helpful staff

for a booking for 2 people, room only had preparation for a single person (towel, slippers, etc). Bathroom wall was dusty, decor had stained walls with paper peeling in places, carpet had a raised bumps in places. cafe overrated and expensive

for a booking for 2 people, room only had preparation for a single person (towel, slippers, etc). Bathroom wall was dusty, decor had stained walls with paper peeling in places, carpet had a raised bumps in places. cafe overrated and expensive

Very clean and professional staff