Hotel looks Nice and has modern look and feel at the lobby and reception. The room itself looked a bit older the same for the bathroom and the dirty showerhead. The check-in employee was not that friendly, but during check out we had a positive and friendly employee.

Clean nice property, good breakfast

Clean nice property, good breakfast

Very nice hotel, clean , quiet and spacious. Yummy open buffet breakfast, and extra helpful staff.

Very nice hotel, clean , quiet and spacious. Yummy open buffet breakfast, and extra helpful staff.

It was great! Seamless check in, the parking attendants were super helpful and friendly. All the staff were amazing and kind, gave local recommendations! Breakfast was amazing, seriously so well worth it. We would absolutely stay again and refer it to our friends and family!

It was great! Seamless check in, the parking attendants were super helpful and friendly. All the staff were amazing and kind, gave local recommendations! Breakfast was amazing, seriously so well worth it. We would absolutely stay again and refer it to our friends and family!

The stay was really good. Their restaurant that serves Chinese food was amazing. One of the best we had. Their is a big mall nearby and the airport is fairly close.

The stay was really good. Their restaurant that serves Chinese food was amazing. One of the best we had. Their is a big mall nearby and the airport is fairly close.

Loved it! Staff was excellent! Very friendly & helpful. Great Breakfast. Extremely Clean room.

Loved it! Staff was excellent! Very friendly & helpful. Great Breakfast. Extremely Clean room.

Excellent hotel - both quality of rooms and service. Very good and sumptuous breakfast. We really enjoyed our stay here. Special mention to the friendly and helpful staff. Highly recommend staying here.

Excellent hotel - both quality of rooms and service. Very good and sumptuous breakfast. We really enjoyed our stay here. Special mention to the friendly and helpful staff. Highly recommend staying here.

This is a gem. Absolutely love this hotel. Staff is exceptional. There is a gentleman receptionist named Jorge who is hands down amazing hospitality. Breakfast is amazing. Restaurant has a delicious menu. Gym facility is top notch with a great view. Will stay here again in a heartbeat.

This is a gem. Absolutely love this hotel. Staff is exceptional. There is a gentleman receptionist named Jorge who is hands down amazing hospitality. Breakfast is amazing. Restaurant has a delicious menu. Gym facility is top notch with a great view. Will stay here again in a heartbeat.

The hotel was delightful and the staff was outstanding. The breakfasts were excellent. The only suggestion would be to upgrade the TV. And the cable. I would recommend this hotel to snyone looking to visit Costa Rica Glenn

All the ataff are very helpful

All the ataff are very helpful

Convenient location, friendly staff and nice view of the Arenal Volcano. Love the heated and non heated pools. Breakfast was good. We had some minor issues but management solved it in a timely manner. The massive gift shop attached to the hotel got some great souvenirs. Would recommend this hotel.

Convenient location, friendly staff and nice view of the Arenal Volcano. Love the heated and non heated pools. Breakfast was good. We had some minor issues but management solved it in a timely manner. The massive gift shop attached to the hotel got some great souvenirs. Would recommend this hotel.

Clean, friendly staff, close to airport

Clean, friendly staff, close to airport

The hotel was good, it's very far from San Jose most popular places.

The hotel was good, it's very far from San Jose most popular places.

Helpful staff. Convenient to U.S embassy

Helpful staff. Convenient to U.S embassy

Very nice hotel, rooms were beautiful and comfortable. Coffee in rooms needs improvement. Great location, especially for the U.S, Embassy.

Very nice hotel, rooms were beautiful and comfortable. Coffee in rooms needs improvement. Great location, especially for the U.S, Embassy.

They gave me a room without a window when ı arrived. I had breathing problems during the night as there was no air in the room and ı could not sleep at all. The owner of the hotel changed my room the next day but she had my credit card copied on my first check in. Sye said every hotel does in the country but was not true. She blocked my credit card when ı wanted to buy one more night on hotels.Com. She wanted me to pay more than on hotels.com. She was not kind enough to compensate on my first night. She was not fair. I will not recommend this to anyone as the owner is a way far from human politeness and human connection. She had poverty consciousness and making more than making her quests stay comfortable. The staff was excellent but they had nothing to do with the policy of the management. I appreciate the receptionist jorhe to help me and alş other staff, they were kind and sincere.

They gave me a room without a window when ı arrived. I had breathing problems during the night as there was no air in the room and ı could not sleep at all. The owner of the hotel changed my room the next day but she had my credit card copied on my first check in. Sye said every hotel does in the country but was not true. She blocked my credit card when ı wanted to buy one more night on hotels.Com. She wanted me to pay more than on hotels.com. She was not kind enough to compensate on my first night. She was not fair. I will not recommend this to anyone as the owner is a way far from human politeness and human connection. She had poverty consciousness and making more than making her quests stay comfortable. The staff was excellent but they had nothing to do with the policy of the management. I appreciate the receptionist jorhe to help me and alş other staff, they were kind and sincere.

The hotel was very nice and clean, and well maintained. The only drawback was that they lock the hotel doors at night and the front desk isn't always staffed, so guests may become locked inside the hotel. This isn't safe, and would be illegal in many other countries.

The hotel was very nice and clean, and well maintained. The only drawback was that they lock the hotel doors at night and the front desk isn't always staffed, so guests may become locked inside the hotel. This isn't safe, and would be illegal in many other countries.