Disgusting place

Very poor

Very poor

Friendly staff

Friendly staff

The staff work hard to provide clean and comfortable rooms. Good to have a fridge as well as tea and coffee making. Great to have the bar and restaurant next door serving good value drinks and meals with excellent service. Good parking.

The staff work hard to provide clean and comfortable rooms. Good to have a fridge as well as tea and coffee making. Great to have the bar and restaurant next door serving good value drinks and meals with excellent service. Good parking.

Absolutely awful. I’m going to go to the doctors tomorrow morning because everything was so unclean. I genuinely feel like I need a jab of some sort. DO NOT come here, regardless of price shown, it could never be worth it. Lift: broken, bath: dirty, chair: made me itchy? AWFUL! The service at the desk was excruciatingly slow, the ‘hotel’ stunk of smoke even though it says no smoking. Disgusting walls with holes, and substances on it. God bless everyone who had no choice but to stay. I left feeling itchy and unclean. The rooms were uninhabitable. Checked in at 7pm and left at 9:30pm, horrible and waste of money. Its not a hotel, not a hostel, just unclean building all round.

Absolutely awful. I’m going to go to the doctors tomorrow morning because everything was so unclean. I genuinely feel like I need a jab of some sort. DO NOT come here, regardless of price shown, it could never be worth it. Lift: broken, bath: dirty, chair: made me itchy? AWFUL! The service at the desk was excruciatingly slow, the ‘hotel’ stunk of smoke even though it says no smoking. Disgusting walls with holes, and substances on it. God bless everyone who had no choice but to stay. I left feeling itchy and unclean. The rooms were uninhabitable. Checked in at 7pm and left at 9:30pm, horrible and waste of money. Its not a hotel, not a hostel, just unclean building all round.

Could not stay son felt so itchy and dirty we felt things crawling on us, snot and boggie spread on wall, with finger marks, so we checked out a few hours after check-in. It was really an awful place outside and inside. Being kind the building should be knocked down and rebuilt. Do not waste your money. Never book a room. here.

Great value for money, helpful & professional staff, perfect location for buses to Walsall or Birmingham, sort of vintage Travelodge, American motel atmosphere, a bit old but alright for one of two nights

Great value for money, helpful & professional staff, perfect location for buses to Walsall or Birmingham, sort of vintage Travelodge, American motel atmosphere, a bit old but alright for one of two nights

This last trip was my third. The beds are bad . The mattresses need to be replaced. My trip was room 302, the second room 322and third was room 305. All the mattresses are due for replacement. I have pains all over my body as I am typing now.

This last trip was my third. The beds are bad . The mattresses need to be replaced. My trip was room 302, the second room 322and third was room 305. All the mattresses are due for replacement. I have pains all over my body as I am typing now.

You should advertise that this is an immigration hotel.

Woke up 20 mins before check out time. I called reception to ask about paying for late check out and was told not to worry, as long as I was out before 10.30 I'd be fine. Well the cleaning lady didn't agree and was very rude. She should concentrate on the cleaning as the sides were dusty, the kettle was minging and the carpet looked like it hadn't been vacuumed for weeks.

Woke up 20 mins before check out time. I called reception to ask about paying for late check out and was told not to worry, as long as I was out before 10.30 I'd be fine. Well the cleaning lady didn't agree and was very rude. She should concentrate on the cleaning as the sides were dusty, the kettle was minging and the carpet looked like it hadn't been vacuumed for weeks.

I don’t normally like to leave comments. But in this case, I feel I need to the hotel is dirty shabby. The shower was uncontrollable it was eurher very hot or cold. The bed was uncomfortable. It was noisy. I’m guessing some sort of halfway house for people.. The lift wasn’t working. The carpet was patched up badly. The paint work was flaking… There was a smell of weed and people were banging doors all night.. It was so bad that I checked out after the first day and I was checked in for two days..

Tired and unpleasant

I don’t normally like to leave comments. But in this case, I feel I need to the hotel is dirty shabby. The shower was uncontrollable it was eurher very hot or cold. The bed was uncomfortable. It was noisy. I’m guessing some sort of halfway house for people.. The lift wasn’t working. The carpet was patched up badly. The paint work was flaking… There was a smell of weed and people were banging doors all night.. It was so bad that I checked out after the first day and I was checked in for two days..

Terrible place and staff The place need to lock down and repair. Lift not working .we were going upto the 2 floor. My mom had a fall while taking her suitcase up the stairs and hurt her toes and hand. The receptionist came out of the office and had a good laugh and went back into the office. There were also 2 visitors waiting to check-in. They too had a good laugh while my mom sit crying.. we managed to go upstairs . The room was so disgusting . When we came back downstairs and ask to fill in a accident book we were told that they had none. The receptionist went and call the manager . And they reture about 10 minutes later. She were very rude and said they didn't have a accident book to fill in and that it was my mother faults why she fall on the stairs. We had to be telling her that it was against the Law not to have a accident book . No first - Aid was given. She was going to call an Ambulance which was really waist of time . For a toe injuries they wouldn't come.. we didn't stay there anyway. Terrible place to stay.

worst place i have ever stayed. so cleaned out but was very dusty in the lift and beds. got itchy all over the body. the place should be investigated by the health authority. would not recommend anyone to book a room there.

A good value for money. The reception was great. I was offered an upgrade at reception. Room was very clean and the environment was serene.

A good value for money. The reception was great. I was offered an upgrade at reception. Room was very clean and the environment was serene.

If you're expecting high quality fancy decor with a fancy ensuite, this isn't the place for you. It's your basic bed, TV, Tea and Coffee with fridge and bathroom. The classic chips to the paint, rust on the shower curtain poles and general wear and tear of the place may give it a "vintage" feel. My mum's in hospital so all I cared about was getting a bed for the night and this was the cheapest around and met the criteria. For that, it was perfect. It's a bed. That's all I wanted and if that's what you want, this is for you.

If you're expecting high quality fancy decor with a fancy ensuite, this isn't the place for you. It's your basic bed, TV, Tea and Coffee with fridge and bathroom. The classic chips to the paint, rust on the shower curtain poles and general wear and tear of the place may give it a "vintage" feel. My mum's in hospital so all I cared about was getting a bed for the night and this was the cheapest around and met the criteria. For that, it was perfect. It's a bed. That's all I wanted and if that's what you want, this is for you.

On bus route. Use of kitchen

We discovered after booking this place was a crack den that housed the homeless and illegal migrants in a terrible neighbourhood. So cancelled the whole weekend. Unfortunately there wasn't any chance of a refund either. Maybe someone from Hotels.com should stay a few nights and then consider listing this placeon the website?

We discovered after booking this place was a crack den that housed the homeless and illegal migrants in a terrible neighbourhood. So cancelled the whole weekend. Unfortunately there wasn't any chance of a refund either. Maybe someone from Hotels.com should stay a few nights and then consider listing this placeon the website?

The property was in need of knocking down it was very sad the lift did not work the carpets needed replacing the bed was in a poor state the pillows we're very flat but for the prices we paid couldn't have expected anything more

I did not like anything about the property.. very terrible

I did not like anything about the property.. very terrible