The hotel needs to be renovated, the pool has been out of service for weeksI was told the water in the pool was moss green, the tv didn't work as well. This is truly a place to rest your head and sleep then off to do something throughout the day. There is nothing to do at the hotel. Although the food is great at the bar, but the bar is open only till 7pm

The hotel needs to be renovated, the pool has been out of service for weeksI was told the water in the pool was moss green, the tv didn't work as well. This is truly a place to rest your head and sleep then off to do something throughout the day. There is nothing to do at the hotel. Although the food is great at the bar, but the bar is open only till 7pm

Can clear

Can clear

Check-in is noon . I arrived around 4:30pm. The original hotel was horrible falling apart. Look like a scene from a horror movie. I went to the front desk the doors where lock and the lights where off. I when to the back looking for staff or someone. The place was empty. Look like a ghost town. Dogs walking around was the only life i saw there. I called the number and got a voice mail. I stayed there until 5:15pm. Kept calling and kept getting the voice mail. I needed a place to stay that night. I ended up booking a room at Port of Call. Called Waterloo again voice-mail. 8pm called again no return just the same voice-mail same message. I never was able to check in. I tried to cancel online and it was too late. I should get a refund. They called me the next day and hang up when i answered. I will call my bank Monday when i get back to the States. I will demand a refund. I will never recommend this hotel to my worse enemy. So unprofessional.

Check-in is noon . I arrived around 4:30pm. The original hotel was horrible falling apart. Look like a scene from a horror movie. I went to the front desk the doors where lock and the lights where off. I when to the back looking for staff or someone. The place was empty. Look like a ghost town. Dogs walking around was the only life i saw there. I called the number and got a voice mail. I stayed there until 5:15pm. Kept calling and kept getting the voice mail. I needed a place to stay that night. I ended up booking a room at Port of Call. Called Waterloo again voice-mail. 8pm called again no return just the same voice-mail same message. I never was able to check in. I tried to cancel online and it was too late. I should get a refund. They called me the next day and hang up when i answered. I will call my bank Monday when i get back to the States. I will demand a refund. I will never recommend this hotel to my worse enemy. So unprofessional.

I like the convenience of being in the town, and having easy access to shopping, and eateries.

I like the convenience of being in the town, and having easy access to shopping, and eateries.