Excelent servicw

The night receptionist was not helpful and unprofessional. I was asking about parking and wifi, he seemed very annoyed with my questions and seemed that he didn't want to be helpful. The housekeeping ladies were extremely nice and attentive, during our stay, they stopped by our room everyday to make sure we had everything we needed.

I have chosen this property in the past because it’s conveniently located near downtown. However, this time around it took us nearly an hour of waiting to check in. The hotel had made more reservations than rooms available and I was given a different room than what I had originally reserved. It was the last room left so I had to take it or otherwise I’d have to find somewhere else to stay at around midnight. There were several people in line that were led without rooms even though they had made reservations. During the morning, our sleep was interrupted at least five times by staff. The worst part was that they would immediately barge in after an initial knock. There were discrepancies at the front desk since we were asked three times if we were checking out the same day. Our reservation was for a weekend.

Very nice

A weird hotel. The lobby is on the second floor and there are only two elevators. It’s very crowded when there is a function. The buttons take you to the parking garage or first level randomly. The room was furnished by ikea and the shower is just inside the main door, the toilet is the only separate room. It was very clean though and the bed was extremely comfortable Until 1:30 am when a couple of women opened the door with a key they were given. I had the safety latch on so they kept trying to force the door. The young man at the front desk said it was his error and he rented our room mistakenly. I had to get a new key in the morning. Overall it is a hotel but not a Marriot Bonvoy. It’s weird

A weird hotel. The lobby is on the second floor and there are only two elevators. It’s very crowded when there is a function. The buttons take you to the parking garage or first level randomly. The room was furnished by ikea and the shower is just inside the main door, the toilet is the only separate room. It was very clean though and the bed was extremely comfortable Until 1:30 am when a couple of women opened the door with a key they were given. I had the safety latch on so they kept trying to force the door. The young man at the front desk said it was his error and he rented our room mistakenly. I had to get a new key in the morning. Overall it is a hotel but not a Marriot Bonvoy. It’s weird

Nice and quietly and shopping area ..

Service needs a lot of improvement

Service needs a lot of improvement

I was very happy with my stay here and the room was very clean

I was very happy with my stay here and the room was very clean

Good

nice, clean, amicable personal

nice, clean, amicable personal

Good

Good place

Good place

Thank you for such great customer! Staff is friendly and rooms are clean.

Thank you for such great customer! Staff is friendly and rooms are clean.

This is the second time I stay here I figure I would give it a second chance as it is a nice hotel at a great location but the same as the first time this hotel has very dirty rooms just not well cleaned I will definitely not be staying here again.

Good

Good

Great

Clean rooms

Clean rooms

Room was nice but it was dirty floors looked like they haven’t been mopped in a while just swept over you can see stains, walls where dirty and dusty and sheets and towels did not smell very clean no type of fresh clean smell anywhere.

Room was nice but it was dirty floors looked like they haven’t been mopped in a while just swept over you can see stains, walls where dirty and dusty and sheets and towels did not smell very clean no type of fresh clean smell anywhere.

Front desk has no answers , not very informative about anything I’ve been staying here for years since its opening, service is just getting worse I will think twice about staying here .

Front desk has no answers , not very informative about anything I’ve been staying here for years since its opening, service is just getting worse I will think twice about staying here .

Excellent stay.will definitely stay again.

Excellent stay.will definitely stay again.

Clean. Nice. Modern. Shower door leaks. But waterfall shower was nice. Good area.