Excellent service

All staff were super attentive, helpful and friendly. My only deductions are because some trails have slippery mud because of heavy rain so it is more a response issue than regular maintenance. Overall it was an excellent experience and our kids loved it. Thanks.

All staff were super attentive, helpful and friendly. My only deductions are because some trails have slippery mud because of heavy rain so it is more a response issue than regular maintenance. Overall it was an excellent experience and our kids loved it. Thanks.

Royal Isabela is a great and nice property, but really needs maintenance in the Casitas. For example, the woods in the terrace, lights inside the room. Also, the restaurant didn’t have some of the plates in the menu

Royal Isabela is a great and nice property, but really needs maintenance in the Casitas. For example, the woods in the terrace, lights inside the room. Also, the restaurant didn’t have some of the plates in the menu

Excellent

Excellent

We came to celebrate our anniversary because we love all about this enchanting place !! The views, the tranquility, the atmosphere, the friendly personnel, the cleanliness, the service, the creative and outstanding food in Jota Restaurant!! It’s probably not your everyday hangout place, money wise but so worth it!

We came to celebrate our anniversary because we love all about this enchanting place !! The views, the tranquility, the atmosphere, the friendly personnel, the cleanliness, the service, the creative and outstanding food in Jota Restaurant!! It’s probably not your everyday hangout place, money wise but so worth it!

For the money you would expect a luxury stay, the location is amazing, great views, but the rooms were run down, the plumbing did not function properly, the walking paths were over grown, it just seemed like a hotel on tight budget or going out of business,

We absolutely loved this property. If you are looking for a quite getaway in a lovely, clean and charming casita with a lounge and private patio with pool, this is a must! Great food and cocktails in the restaurant. Amazing views over golf course/jungle to the ocean. 10/10

For the money you would expect a luxury stay, the location is amazing, great views, but the rooms were run down, the plumbing did not function properly, the walking paths were over grown, it just seemed like a hotel on tight budget or going out of business,

We absolutely loved this property. If you are looking for a quite getaway in a lovely, clean and charming casita with a lounge and private patio with pool, this is a must! Great food and cocktails in the restaurant. Amazing views over golf course/jungle to the ocean. 10/10

The casita layout and amenities were nice. Every meal we had at the restaurant was wonderful but be sure that you have time for a leisurely paced meal. We had a fun lesson with the golf pro. The walking trail to the beach was nice. It is true that the casitas have noticeable wear and tear but that had minimal impact on our stay. Staff were friendly and helpful. Great place for a peaceful and private vacation.

The casita layout and amenities were nice. Every meal we had at the restaurant was wonderful but be sure that you have time for a leisurely paced meal. We had a fun lesson with the golf pro. The walking trail to the beach was nice. It is true that the casitas have noticeable wear and tear but that had minimal impact on our stay. Staff were friendly and helpful. Great place for a peaceful and private vacation.

Relax, quiet

Relax, quiet

Absolutely has the bones to be nice resort but was extremely run down. Just about everything in our room was broken or poorly kept. I called to have the lock on our door fixed and no one ever showed up. The pool was broken-along with half the shower. I could go on but it’s not necessary. Restaurant service was lacking. Breakfast took over 2 hours each time- the food was great though. The other staff was accommodating but it’s disappointing because the grounds and buildings have the potential. Overall, not worth what they are trying to charge- if I had to guess it’s under new management.

Absolutely has the bones to be nice resort but was extremely run down. Just about everything in our room was broken or poorly kept. I called to have the lock on our door fixed and no one ever showed up. The pool was broken-along with half the shower. I could go on but it’s not necessary. Restaurant service was lacking. Breakfast took over 2 hours each time- the food was great though. The other staff was accommodating but it’s disappointing because the grounds and buildings have the potential. Overall, not worth what they are trying to charge- if I had to guess it’s under new management.

Excellent!!!

Excellent!!!

Falls short of the 5 star it claims to have. Although service and accommodations adequate, it is in no way at 5 star levels.

Falls short of the 5 star it claims to have. Although service and accommodations adequate, it is in no way at 5 star levels.

Paradise in Paradise. Spectacular resort nestled amongst the mountains of Isabella, Puerto Rico. The casitas have thought of every amenity to ensure a peaceful, luxurious stay. The walkout shower overlooking the ocean and flora is breathtaking as is the individual plunge pool. Spacious room provides privacy and luxury. Restaurant is delicious but you cannot be rushed as service can be slow but worth the wait. Beach is 170 steps down a cliff but neighboring Jobos beach is worth the trip - surfers paradise with lots of restaurants/bars. Royal Isabela is for those that value quiet, luxury and a slower pace. I would not recommend for children as the resort is not set up for young ones and boredom will kick in disrupting the tranquility of those around them. Beautiful pools, great tennis courts and outstanding golf course. Security is very tight to ensure guest’s privacy. Pro’s - EVERYTHING THIS RESORT OFFERS, Cons/Suggestions - linen could use a refresh. Special mention for concierge workers and Manuel the bell hop and golf cart driver - they provided exceptional service. Lastly, I highly recommend renting a car as car service is costly and difficult to obtain and Uber is practically non-existent. Royal Isabela and its staff provided the most memorable birthday celebration of my life! We will be back, thank you for providing a memorable experience.

Paradise in Paradise. Spectacular resort nestled amongst the mountains of Isabella, Puerto Rico. The casitas have thought of every amenity to ensure a peaceful, luxurious stay. The walkout shower overlooking the ocean and flora is breathtaking as is the individual plunge pool. Spacious room provides privacy and luxury. Restaurant is delicious but you cannot be rushed as service can be slow but worth the wait. Beach is 170 steps down a cliff but neighboring Jobos beach is worth the trip - surfers paradise with lots of restaurants/bars. Royal Isabela is for those that value quiet, luxury and a slower pace. I would not recommend for children as the resort is not set up for young ones and boredom will kick in disrupting the tranquility of those around them. Beautiful pools, great tennis courts and outstanding golf course. Security is very tight to ensure guest’s privacy. Pro’s - EVERYTHING THIS RESORT OFFERS, Cons/Suggestions - linen could use a refresh. Special mention for concierge workers and Manuel the bell hop and golf cart driver - they provided exceptional service. Lastly, I highly recommend renting a car as car service is costly and difficult to obtain and Uber is practically non-existent. Royal Isabela and its staff provided the most memorable birthday celebration of my life! We will be back, thank you for providing a memorable experience.

Great scenery, wonderful food, very pleasant staff, somewhat remote. There is no beach to use. Property desperately needs investment. Beautiful golf course but POORLY maintained. Real golfers will be disappointed Rooms are nice but not receiving needed maintenance. Fixtures broken, amenities unavailable. Could be spectacular. Wait to see what new owners do.

Great scenery, wonderful food, very pleasant staff, somewhat remote. There is no beach to use. Property desperately needs investment. Beautiful golf course but POORLY maintained. Real golfers will be disappointed Rooms are nice but not receiving needed maintenance. Fixtures broken, amenities unavailable. Could be spectacular. Wait to see what new owners do.

Superb!

Superb!

Gorgeous quiet retreat. Would definitely go there again.

Gorgeous quiet retreat. Would definitely go there again.

Honeymoon getaway, didn't want to leave.