Excellent service and very welcoming staff

Hotel is in the middle of nowhere. No shops no food , nothing around. Looks nice. Nice staff but really in the boonies. Hotel rooms somewhat beat up for a st regis, disappointing overall.

Hotel is in the middle of nowhere. No shops no food , nothing around. Looks nice. Nice staff but really in the boonies. Hotel rooms somewhat beat up for a st regis, disappointing overall.

Staff was great and the place was very fancy

Staff was great and the place was very fancy

The staff treats you like you matter

The staff treats you like you matter

Simply Amazing! We had an amazing experience from the time we arrived until we departed. The facility is exquisite! Clean and stunning. The staff went the extra mile to ensure all of our needs were met. They made every concession to accommodate anything we requested. The food was delish and there's a variety of options. Mustafa Mahmoud did an excellent job in housekeeping and kept out room fully stocked and clean. All of the concierge were extremely helpful and provided us with everything we needed as well. The hotel is not close to shops or restaurants and is about an hour from the pyramids. (The only thing you'll need is to get an UBER). Although it is somewhat secluded, I enjoyed the location. I will be returning to The St. Regis Almasa! Definitely enjoyed our stay!

Simply Amazing! We had an amazing experience from the time we arrived until we departed. The facility is exquisite! Clean and stunning. The staff went the extra mile to ensure all of our needs were met. They made every concession to accommodate anything we requested. The food was delish and there's a variety of options. Mustafa Mahmoud did an excellent job in housekeeping and kept out room fully stocked and clean. All of the concierge were extremely helpful and provided us with everything we needed as well. The hotel is not close to shops or restaurants and is about an hour from the pyramids. (The only thing you'll need is to get an UBER). Although it is somewhat secluded, I enjoyed the location. I will be returning to The St. Regis Almasa! Definitely enjoyed our stay!

Amazing hotel and amazing service. A-1. I know it's far from Pyramids but i was looking for a peacfull place. Luxury hotel as a palace. They upgrade our room for a suite 1225. Also they offered late checkout. Thank you sooo much ! Amazing palace !

Amazing hotel and amazing service. A-1. I know it's far from Pyramids but i was looking for a peacfull place. Luxury hotel as a palace. They upgrade our room for a suite 1225. Also they offered late checkout. Thank you sooo much ! Amazing palace !

So glad I stayed here. I've been to Egypt a couple times and St Regis made the second stay much more pleasant. The food at both restaurants was delicious. The rooms were beautiful, beds comfortable, good shower pressure and very quiet. All staff were accommodating and so kind. The management was top notch. I would stay here again and highly recommend.

So glad I stayed here. I've been to Egypt a couple times and St Regis made the second stay much more pleasant. The food at both restaurants was delicious. The rooms were beautiful, beds comfortable, good shower pressure and very quiet. All staff were accommodating and so kind. The management was top notch. I would stay here again and highly recommend.

It definitely very beautiful hotel . We had great time staying in hotel . Staff were very helpful and we loved egyptian restaurant in hotel . Breakfast was great as well . I think there should be all-inclusive offer also be available so people staying can use most of things in hotel without a thought.

It definitely very beautiful hotel . We had great time staying in hotel . Staff were very helpful and we loved egyptian restaurant in hotel . Breakfast was great as well . I think there should be all-inclusive offer also be available so people staying can use most of things in hotel without a thought.

Great property for relaxation with tentative staff. This hotel was perfect for the two nights we spent here. The wave pool was undergoing renovations when we arrived, I think it is currently out of action until Christmas 2024. It will add a nice touch

Great property for relaxation with tentative staff. This hotel was perfect for the two nights we spent here. The wave pool was undergoing renovations when we arrived, I think it is currently out of action until Christmas 2024. It will add a nice touch

All the staff there are so nice and helpful including gym and restaurant. Especially Alla Helmi helped us enthusiastically, he contacted another st rigis in Cairo for letting us to leave our baggage there. Great experience.

All the staff there are so nice and helpful including gym and restaurant. Especially Alla Helmi helped us enthusiastically, he contacted another st rigis in Cairo for letting us to leave our baggage there. Great experience.

Superb amd fantastic stay at this hotel. The hotel is very luxurious Nd one of the best I have seen in the middleast. Each and every staff member was a delught and went above and beyond to provide excellent service and assistance. Special thanks to Ismail at the entrance, Abdel at fron desk, Ahmed Ismail and Farouk at Montego breakfast restaurant, Alaa our butler and Mahmoud at the spa. I highly recommend this hotel to all especially if you want to avoid the over crowded noisy Old Cairo life and relax in luxury with family.

Superb amd fantastic stay at this hotel. The hotel is very luxurious Nd one of the best I have seen in the middleast. Each and every staff member was a delught and went above and beyond to provide excellent service and assistance. Special thanks to Ismail at the entrance, Abdel at fron desk, Ahmed Ismail and Farouk at Montego breakfast restaurant, Alaa our butler and Mahmoud at the spa. I highly recommend this hotel to all especially if you want to avoid the over crowded noisy Old Cairo life and relax in luxury with family.

This was one of the most opulent hotels that I have ever experienced. At its opening in 2017, it must have been one of the most exquisite hotels anywhere: a man-made sandy beach, tennis courts, football (soccer) field, cinema, and usual amenities like restaurants, gym, and an opulent lobby. Five years later, the beach is closed and under repair, and some parts of the resort need some repainting and repair. The core building, however, is absolutely stunning. The pool is beautiful and the service was superb. The food and attention from the staff were excellent. It is located about 45 minutes from downtown Cairo, in an area that was desert 10 years ago. There are literally, thousands of newly-constructed apartment complexes for miles. They are unoccupied, but when the estimated 5 million people move into the new administrative district in the next decade, this resort will be the center of probably any luxury stay. My wife and I celebrated our anniversary and the staff decorated our room for a wonderful surprise for her. Kudos to the staff and management at St. Regis. Thank you for a memorable experience. We look forward to our next stay!

The staff here was very nice and the property is gorgeous! However since this is New Cairo most of New Cairo is still under construction so there are very little shops or anything around you if you need anything. That's not the hotels fault however in our case airline lost our luggage and were without our clothes for 2 days so we had to buy items when coming back from one of our excursions. Staff was extremely nice and most were able to communicate with us just fine. The rooms are lovely as well as the amenities. My husband only had one concern we rented bikes at the hotel for an hour and the bikes were not up to par for riding e.g brakes weren't working, needed air and tires Etc. The hotel also only had three restaurants and we can only utilize two since one was Buffet and was only open for breakfast hours which wasn't convenient for us since we fast during the morning hours so our dinner and lunches were only with room service or the two remaining restaurants however the food was excellent and the service as well.

The staff here was very nice and the property is gorgeous! However since this is New Cairo most of New Cairo is still under construction so there are very little shops or anything around you if you need anything. That's not the hotels fault however in our case airline lost our luggage and were without our clothes for 2 days so we had to buy items when coming back from one of our excursions. Staff was extremely nice and most were able to communicate with us just fine. The rooms are lovely as well as the amenities. My husband only had one concern we rented bikes at the hotel for an hour and the bikes were not up to par for riding e.g brakes weren't working, needed air and tires Etc. The hotel also only had three restaurants and we can only utilize two since one was Buffet and was only open for breakfast hours which wasn't convenient for us since we fast during the morning hours so our dinner and lunches were only with room service or the two remaining restaurants however the food was excellent and the service as well.

Excellent customer service

Excellent customer service

We originally planned to stay there for one night but ended up by staying there for four nights because we enjoyed our stay very much because of the nice facilities and friendly staff. The only issue we had was that some of the guests were noisy around the pool area when they played their music loudly even at early morning hours. Some of them even played loud music in the breakfast area ( Montgeo ). We asked the staff to instruct them to turn down the music and the staff reluctantly did that after repeated request.

We originally planned to stay there for one night but ended up by staying there for four nights because we enjoyed our stay very much because of the nice facilities and friendly staff. The only issue we had was that some of the guests were noisy around the pool area when they played their music loudly even at early morning hours. Some of them even played loud music in the breakfast area ( Montgeo ). We asked the staff to instruct them to turn down the music and the staff reluctantly did that after repeated request.

Loved the hotel. The food at the restaurants tasted great. Indoor outdoor pool was great. They have the best hotel weight room I have ever seen. Sucked that the beach was not functioning though. Staff was extremely friendly and they all wished my wife a happy birthday.

Loved the hotel. The food at the restaurants tasted great. Indoor outdoor pool was great. They have the best hotel weight room I have ever seen. Sucked that the beach was not functioning though. Staff was extremely friendly and they all wished my wife a happy birthday.

We loved everything about this property. The staff and attention to detail was amazing. Will definitely be coking back.

We loved everything about this property. The staff and attention to detail was amazing. Will definitely be coking back.