Very nice view over Pools to Sea. Spacious room. For a change in routine (b'fast buffet) we ordered Roomservice. Roomservice not acceptable: We ordered 2 American B'fast in Room in the morning. After 50 min. and 2 more calls, it finally arrived. Looked good and rich. But: Hashbrowns really warm, but eggs already cold. We called again for pepper and salt. Didn't arrive until we finished last few bites. Then for the Toast and butter plus marmelade we found out, that the knives were missing.... used fork... We were charged, of course, but with all the hassle it's just not worth it to order Roomservice. Guesd, not enough trained personell. We had same problem in other hotels, too. Just not comparable to Europe or U.S. Evening buffet was good lots of choices. But as usual in Ph., lots if dishes not warm after few minutes. We found the better solution to go for dinner to be the Grill place next to the Waterpark. Hardly any people and the food was great, even picked up a Crispy Pata from main restaurant for my wife - and served both meals at the SAME time! Compliment to Bryant and Bedz and the others. Do to the heat the Pools were not very crowded during day. Many kids were at Waterpark and had lots of fun with the Guys in charge.

Very nice view over Pools to Sea. Spacious room. For a change in routine (b'fast buffet) we ordered Roomservice. Roomservice not acceptable: We ordered 2 American B'fast in Room in the morning. After 50 min. and 2 more calls, it finally arrived. Looked good and rich. But: Hashbrowns really warm, but eggs already cold. We called again for pepper and salt. Didn't arrive until we finished last few bites. Then for the Toast and butter plus marmelade we found out, that the knives were missing.... used fork... We were charged, of course, but with all the hassle it's just not worth it to order Roomservice. Guesd, not enough trained personell. We had same problem in other hotels, too. Just not comparable to Europe or U.S. Evening buffet was good lots of choices. But as usual in Ph., lots if dishes not warm after few minutes. We found the better solution to go for dinner to be the Grill place next to the Waterpark. Hardly any people and the food was great, even picked up a Crispy Pata from main restaurant for my wife - and served both meals at the SAME time! Compliment to Bryant and Bedz and the others. Do to the heat the Pools were not very crowded during day. Many kids were at Waterpark and had lots of fun with the Guys in charge.

Was not made aware that our hotel building would be under going pesticide treatment prior to booking or arrival. Had multiple live, dead, roaches and ants crawling.

Was not made aware that our hotel building would be under going pesticide treatment prior to booking or arrival. Had multiple live, dead, roaches and ants crawling.

I booked this last minute due to a change in direction and although I thought I would hate this family hotel as a solo traveller, it was great. I loved that the beach area was quiet and the gym was empty. The room was standard layout and functional. For families this is a great hotel, lots to do! There are lots of events going on which can get quite noisy but they all finished at a decent time. My only negative would be - as a solo traveller they didn't expect this. While say trying to order food I was ignored for a while as the assumption was someone would join me, it would have been nice to have been asked instead of having to approach the bar to get someone's attention.

I booked this last minute due to a change in direction and although I thought I would hate this family hotel as a solo traveller, it was great. I loved that the beach area was quiet and the gym was empty. The room was standard layout and functional. For families this is a great hotel, lots to do! There are lots of events going on which can get quite noisy but they all finished at a decent time. My only negative would be - as a solo traveller they didn't expect this. While say trying to order food I was ignored for a while as the assumption was someone would join me, it would have been nice to have been asked instead of having to approach the bar to get someone's attention.

Perfect for a family of young kids but also brings the big kid out of you . My best friend loved the pool & the inflatables. Breakfast is noisy & crowded but if you have patient you will enjoy it

Perfect for a family of young kids but also brings the big kid out of you . My best friend loved the pool & the inflatables. Breakfast is noisy & crowded but if you have patient you will enjoy it