Great location. Staff was wonderful. The hotel is well maintained. Restaurant has great food. Enjoyed the view of the sunset. I would return

Great location. Staff was wonderful. The hotel is well maintained. Restaurant has great food. Enjoyed the view of the sunset. I would return

Overall happy with my stay, being on an island for several days that is quiet and seeing the wildlife around, enjoying jacuzzi and sauna in the hotel as part of my holiday was a great experience

Overall happy with my stay, being on an island for several days that is quiet and seeing the wildlife around, enjoying jacuzzi and sauna in the hotel as part of my holiday was a great experience

Great accommodations for visiting Puni and Lake Titicaca. Fewer staff spoke English, so sometimes harder to communicate for non-Spanish speakers. There was a coffee pot in the room, but could not get coffee to put in it.

Great accommodations for visiting Puni and Lake Titicaca. Fewer staff spoke English, so sometimes harder to communicate for non-Spanish speakers. There was a coffee pot in the room, but could not get coffee to put in it.

The hotel sits at the foot of Lake Titicaca providing excellent views from all rooms. Buffet style breakfast with a great selection. Since the lake is high up in the Sierra, altitude sickness will likely happen anywhere you stay in Puno. Since we all needed oxygen during our stay, the staff delivered oxygen tanks to the room as requested. Excellent service, highly recommended.

The hotel sits at the foot of Lake Titicaca providing excellent views from all rooms. Buffet style breakfast with a great selection. Since the lake is high up in the Sierra, altitude sickness will likely happen anywhere you stay in Puno. Since we all needed oxygen during our stay, the staff delivered oxygen tanks to the room as requested. Excellent service, highly recommended.

Beautiful property

Beautiful property

Great spot to visit floating islands of Uros

Great spot to visit floating islands of Uros

Good

Good

Beautiful property Had good amenities Our experience had a clean visit and very friendly staff. As per front desk, the temp was a bit higher than normal, so the room was warm, a bit warmer than what I like. Even with opening the windows This has nothing to take away from the wonderful experience

Beautiful property Had good amenities Our experience had a clean visit and very friendly staff. As per front desk, the temp was a bit higher than normal, so the room was warm, a bit warmer than what I like. Even with opening the windows This has nothing to take away from the wonderful experience

Amazing hotel with a beautiful view

Amazing hotel with a beautiful view

Superior service and Fabulous property in a private island with great amenities inside the island. So you are in for both sunrise and sunset views. I had sunset booked but had to go late. Mirales upgraded my room and gave me sunrise view room to make my one day stay awesome. Do you need anything more for me to say? Just book it.

Superior service and Fabulous property in a private island with great amenities inside the island. So you are in for both sunrise and sunset views. I had sunset booked but had to go late. Mirales upgraded my room and gave me sunrise view room to make my one day stay awesome. Do you need anything more for me to say? Just book it.

Excellent location with great views.

Excellent location with great views.

Firstly, I never leave reviews but had to for this hotel. I am completely shocked this hotel has high ratings on hotels.com, and that it is a 5 star Hotels. It is like a 2 or 3 star motel. While it was affordable, it is very outdated and not a comfortable hotel to stay in. I trust hotel.com ratings when making my bookings, and did that when looking for a hotel in Puno. This is far from a 5 star!! In a bad way.. Rooms do not have A/C, so we were forced to open the windows to get fresh airflow and unfortunately the smell of this area of Lake Titicaca is very sulfuric so not a great smell for inside your room. Amenities were very basic, and reminded me of motels in the United States. Breakfast was all cold and very dry, and the staff at front desk wasn’t great. They noted they had a spa, and it was a jacuzzi that was half full of very green water, and a tiny gym. The view from the room is the only nice thing about this hotel, but it really should be remodeled or rebuilt. We are still shocked that it can be considered 5 star and have zero clue how it got that status…

Firstly, I never leave reviews but had to for this hotel. I am completely shocked this hotel has high ratings on hotels.com, and that it is a 5 star Hotels. It is like a 2 or 3 star motel. While it was affordable, it is very outdated and not a comfortable hotel to stay in. I trust hotel.com ratings when making my bookings, and did that when looking for a hotel in Puno. This is far from a 5 star!! In a bad way.. Rooms do not have A/C, so we were forced to open the windows to get fresh airflow and unfortunately the smell of this area of Lake Titicaca is very sulfuric so not a great smell for inside your room. Amenities were very basic, and reminded me of motels in the United States. Breakfast was all cold and very dry, and the staff at front desk wasn’t great. They noted they had a spa, and it was a jacuzzi that was half full of very green water, and a tiny gym. The view from the room is the only nice thing about this hotel, but it really should be remodeled or rebuilt. We are still shocked that it can be considered 5 star and have zero clue how it got that status…

The property claims as 5 star hotel but its not worth for the price paid. Very limited food options and everything is expensive including water and coffee. Property is located outside of puno city so guests cant even go out to get good dinner. Hotel doesnt provide any transportation to the port or the city. Definitely not worth for the price

The property claims as 5 star hotel but its not worth for the price paid. Very limited food options and everything is expensive including water and coffee. Property is located outside of puno city so guests cant even go out to get good dinner. Hotel doesnt provide any transportation to the port or the city. Definitely not worth for the price

The view was out of the world! I had taken a lake view room, it was upgraded at check in to a lake view suite. The view from our room was so good that we just felt like staying the room most of the time!

The view was out of the world! I had taken a lake view room, it was upgraded at check in to a lake view suite. The view from our room was so good that we just felt like staying the room most of the time!

Beautiful hotel, perfect location and very kind, caring staff. Breakfast was also very good. Highly recommend. Thank you for the hospitality.

Beautiful hotel, perfect location and very kind, caring staff. Breakfast was also very good. Highly recommend. Thank you for the hospitality.

Everything was excellent! Beautiful scenery, amazing food, dinner, and breakfast, the surroundings had a lot to offer, the hotel has a lot to offer, and we enjoyed how relaxing it was to be here.

Everything was excellent! Beautiful scenery, amazing food, dinner, and breakfast, the surroundings had a lot to offer, the hotel has a lot to offer, and we enjoyed how relaxing it was to be here.