Not satisfied at all. I booked a room here for a total of one night. Upon my check out date, I returned to my vehicle the next morning to charge my phone. Unbeknownst to me, the cleaning staff entered my room before the check out time at 11am and proceeded to clean my room. I returned to my room and noticed by sheets and comforter has been removed from the bed I occupied and someone had touched my food and placed it in another location. I opened the small refrigerator and noticed items were missing that I purchased the night prior. While checking out, I asked the front desk attendant what was the proper protocol for the cleaning after noticing the room is still occupied. He stated the staff does not enter the room until 11am. The hotel manager appears, and states her staff wouldn’t do/steal anything out the patrons room. I asked for her to review the cameras..her staff did in fact enter in my room. She stated the staff should have not entered, but I know they didn’t take anything from your room…how? I’m not blaming your staff, but make it make sense. I didn’t take my own belongings out of my room and you are touching my food!! Her overall attitude was very unprofessional during the conversation. Will NOT BOOK AGAIN HERE.

Not satisfied at all. I booked a room here for a total of one night. Upon my check out date, I returned to my vehicle the next morning to charge my phone. Unbeknownst to me, the cleaning staff entered my room before the check out time at 11am and proceeded to clean my room. I returned to my room and noticed by sheets and comforter has been removed from the bed I occupied and someone had touched my food and placed it in another location. I opened the small refrigerator and noticed items were missing that I purchased the night prior. While checking out, I asked the front desk attendant what was the proper protocol for the cleaning after noticing the room is still occupied. He stated the staff does not enter the room until 11am. The hotel manager appears, and states her staff wouldn’t do/steal anything out the patrons room. I asked for her to review the cameras..her staff did in fact enter in my room. She stated the staff should have not entered, but I know they didn’t take anything from your room…how? I’m not blaming your staff, but make it make sense. I didn’t take my own belongings out of my room and you are touching my food!! Her overall attitude was very unprofessional during the conversation. Will NOT BOOK AGAIN HERE.

It was nice

It was nice

Very clean lot's of restaurants around friendly people!

Very clean lot's of restaurants around friendly people!

Just a quick stopover on a longer journey

Just a quick stopover on a longer journey

The property needs a remodel. The air conditioner in our our room was so noisy we could not sleep. Sounded like a jet taking off every time it clicked on. Noise from the highway was also extremely loud and lasted all night. Did not sleep at all. Not to mention kids running around yelling and knocking on doors. Buttons in the elevator were taped up. Not sure why but very unappealing and a little scary. The employees were extremely nice and helpful even when I shared my concerns.

The property needs a remodel. The air conditioner in our our room was so noisy we could not sleep. Sounded like a jet taking off every time it clicked on. Noise from the highway was also extremely loud and lasted all night. Did not sleep at all. Not to mention kids running around yelling and knocking on doors. Buttons in the elevator were taped up. Not sure why but very unappealing and a little scary. The employees were extremely nice and helpful even when I shared my concerns.

Ok

Ok

Great stopping destination on our way to Nashville with great things to see close by.

Very Pleasent Stay We were watching our Grandson play baseball in Emerson. It was close and convenient Very good Value. We were only 10 min away from the Lakepoint sports complex in Emerson

Very Pleasent Stay We were watching our Grandson play baseball in Emerson. It was close and convenient Very good Value. We were only 10 min away from the Lakepoint sports complex in Emerson

The front desk staff was very helpful and friendly.

The front desk staff was very helpful and friendly.

Everything you need with this hotel. Plenty of food choices close by.

Everything you need with this hotel. Plenty of food choices close by.

Every thing was great! The room was very clean, including the laundry room and pool. Staff are friendly and accommodating!

Every thing was great! The room was very clean, including the laundry room and pool. Staff are friendly and accommodating!

Excellent employees at the front desk. The same 2 gentlemen that helped us out last year were there again and it was a pleasure to see them! Very friendly and welcoming!

Excellent employees at the front desk. The same 2 gentlemen that helped us out last year were there again and it was a pleasure to see them! Very friendly and welcoming!

We stayed 2 nights, someone took dirty towels after 1st night but didn’t put any clean ones in, I had to go to front desk to get towels

We stayed 2 nights, someone took dirty towels after 1st night but didn’t put any clean ones in, I had to go to front desk to get towels

The pool was not opened. Waffle house in the front of the property perfect for late night baseball gamers. Close to stores, dining, and 10 minutes to Lakepoint.

The pool was not opened. Waffle house in the front of the property perfect for late night baseball gamers. Close to stores, dining, and 10 minutes to Lakepoint.

The complete staff was great here . The rooms clean . Would stay here again. It’s in a convenient spot as well .

The complete staff was great here . The rooms clean . Would stay here again. It’s in a convenient spot as well .

The pool is under renovation, and there is no notice of that when booking the room.

The pool is under renovation, and there is no notice of that when booking the room.

It was dirty, no parking, and they charged $250/night! It was highly rated and I disagree and won’t stay there again.