We have stayed in Winckley Square before but not with Winckley Stays. From the start it was disappointing. We had to walk through the dining room of a restaurant, which is not run by the hotel, to get to our room. We encountered several employees of the restaurant during our stay and they were not friendly or accomodating. We asked for a small amount of ice and were told they weren't part of the hotel so, no. Our room needed attention. The carpet needed to be restretched and deep cleaned. The picture on the wall was broken and the frame had packing tape to hold the corner together which had let go. The base of the bed was fabric which had stains on it. The toilet set was not on tight and during our stay the shower drain backed up and flooded the bathroom. I brought these things to the attention of the hotel and lwt them know we would be out for the day. The picture was fixed as well as the drain and toilet with some Lindt chocolate laft on the table. The room was incredibly small and barely enough room between the shower and wall for the toilet. We wouldn't recommend or stay here again.

We have stayed in Winckley Square before but not with Winckley Stays. From the start it was disappointing. We had to walk through the dining room of a restaurant, which is not run by the hotel, to get to our room. We encountered several employees of the restaurant during our stay and they were not friendly or accomodating. We asked for a small amount of ice and were told they weren't part of the hotel so, no. Our room needed attention. The carpet needed to be restretched and deep cleaned. The picture on the wall was broken and the frame had packing tape to hold the corner together which had let go. The base of the bed was fabric which had stains on it. The toilet set was not on tight and during our stay the shower drain backed up and flooded the bathroom. I brought these things to the attention of the hotel and lwt them know we would be out for the day. The picture was fixed as well as the drain and toilet with some Lindt chocolate laft on the table. The room was incredibly small and barely enough room between the shower and wall for the toilet. We wouldn't recommend or stay here again.

Location good, average accommodation.Slightly overpriced

Location good, average accommodation.Slightly overpriced

Everything was excellent, just there was no facial tissues and had to use the toilet paper. Also, when I booked I emailed asking if I could leave my luggage for a couple of hours and was verified it was ok. When I went out for a walk in the park the morning I left, I was informed if I could leave as soon as possible because of cleaning for next guest. If I had know I would have gone out earlier. But overall it was excellent.

Everything was excellent, just there was no facial tissues and had to use the toilet paper. Also, when I booked I emailed asking if I could leave my luggage for a couple of hours and was verified it was ok. When I went out for a walk in the park the morning I left, I was informed if I could leave as soon as possible because of cleaning for next guest. If I had know I would have gone out earlier. But overall it was excellent.

Great place, super clean and all the little details seen to! Highly recommend

Great place, super clean and all the little details seen to! Highly recommend

I stayed in the “ Secret Garden “ room. It is situated on the top floor and lovely and quiet. The room is AMAZING. Its near to a lovely little park which is a one minute walk which leads to shops, bars and restaurant's. There is no reception at the hotel however there is a telephone number to call, and i called as i wanted a late checkout and they were really helpful.

I stayed in the “ Secret Garden “ room. It is situated on the top floor and lovely and quiet. The room is AMAZING. Its near to a lovely little park which is a one minute walk which leads to shops, bars and restaurant's. There is no reception at the hotel however there is a telephone number to call, and i called as i wanted a late checkout and they were really helpful.

The TV wasn't working properly. We were disturbed by the fire alarm going off, fortunately not that early in the morning.

The TV wasn't working properly. We were disturbed by the fire alarm going off, fortunately not that early in the morning.

Staff were not at all polite or interested. Place was clean but noisy .

Staff were not at all polite or interested. Place was clean but noisy .

Very nice hotel - everything I needed and perfect service.

Very nice hotel - everything I needed and perfect service.

Stay was lovely apart from the very loud kitchen staff i heard this is a separate business but there was no repect for guests stayed there as was there early in the morning been very loud

Stay was lovely apart from the very loud kitchen staff i heard this is a separate business but there was no repect for guests stayed there as was there early in the morning been very loud

I was pleasantly surprised how good the property and my apartment was. Admittedly I was unexpectedly upgraded but I imagine the other apartments were equally spotless and comfortable

Lovely clean room, well presented and with good facilities. Self check in was easy, and the housekeeping was excellent every day. Will use again if in the area.

Lovely clean room, well presented and with good facilities. Self check in was easy, and the housekeeping was excellent every day. Will use again if in the area.

My first time in this kind of accomodation. Very easy to access, clean, pleasant, close to town centre. I'd sray here agsin.

My first time in this kind of accomodation. Very easy to access, clean, pleasant, close to town centre. I'd sray here agsin.

Wonderful room but food at Aven restaurant downstairs was sublime! A real hidden gem that deserves many more plaudits!! I will be going back!!

Wonderful room but food at Aven restaurant downstairs was sublime! A real hidden gem that deserves many more plaudits!! I will be going back!!

As a self service site, its a bit "odd" initially but the communication pre arrival was clear and easy to follow. Lovely location, very near main high street and the station (10 mins walk radius). Accommodation is spacious, modern, well appointed and comfortable. Only slight negatives are WIFI is pretty slow and although the nature of the hotel is very quiet, any corridor noise is very audible. Good shower and water pressure.

As a self service site, its a bit "odd" initially but the communication pre arrival was clear and easy to follow. Lovely location, very near main high street and the station (10 mins walk radius). Accommodation is spacious, modern, well appointed and comfortable. Only slight negatives are WIFI is pretty slow and although the nature of the hotel is very quiet, any corridor noise is very audible. Good shower and water pressure.

Lovely bright clean apartment

Lovely bright clean apartment

Tip top. Clean, as advertised. Easy access. Well situated. Well appointed.

Tip top. Clean, as advertised. Easy access. Well situated. Well appointed.

Booked last minute, very easy check in instructions. Room and facilities were great. Perfect overnight stay for a wedding in the area. Also a very short walk from the centre and train station!