Great property.

Great property.

A true 5-star resort featuring African luxury and charm at its finest. The exquisite cultural décor within the executive suites is astounding. The free mini-bar at first seems to be too good to be true. It is yours to enjoy. The insect repellent and insect spray awaiting us in the room were greatly appreciated. This is a fabulous property that allows for one to see native animals graze nearby from your room. The restaurant food and staff are excellent. There were a few communication hiccups with hotel personnel. However, the hotel staff works hard to rectify and please. The Hotel does a good job presenting and explaining the Victoria Falls tours and activities. I would suggest that they update their activities list to make note that all activities are on the Zimbabwe side (same side as hotel) except for the Devils Pool which is on the Zambia side. That is very important to know for ones respective Country Visa requirements. Also, a total time estimate for activities would be helpful. The IIala is immediately surrounded by noisy traffic, restaurants, and helicopter tours. Perhaps upgrading the patio doors and windows to thicker and/or soundproof glass (for the suites wing at least) would help. The high arching outdoor hallways act as sound magnifiers and that adds to the disturbance. Still a very wonderful stay overall!

A true 5-star resort featuring African luxury and charm at its finest. The exquisite cultural décor within the executive suites is astounding. The free mini-bar at first seems to be too good to be true. It is yours to enjoy. The insect repellent and insect spray awaiting us in the room were greatly appreciated. This is a fabulous property that allows for one to see native animals graze nearby from your room. The restaurant food and staff are excellent. There were a few communication hiccups with hotel personnel. However, the hotel staff works hard to rectify and please. The Hotel does a good job presenting and explaining the Victoria Falls tours and activities. I would suggest that they update their activities list to make note that all activities are on the Zimbabwe side (same side as hotel) except for the Devils Pool which is on the Zambia side. That is very important to know for ones respective Country Visa requirements. Also, a total time estimate for activities would be helpful. The IIala is immediately surrounded by noisy traffic, restaurants, and helicopter tours. Perhaps upgrading the patio doors and windows to thicker and/or soundproof glass (for the suites wing at least) would help. The high arching outdoor hallways act as sound magnifiers and that adds to the disturbance. Still a very wonderful stay overall!

I stayed here by myself and it was the perfect location right by the falls entrance and you can walk to the cute shops in town. The people and staff were incredible , they had a great activities desk that arranged my airport transfers and activities that I wanted to do, and the rooms were very nice! The pool and outdoor eating areas were also incredible. Great staff and people and overall experience

I stayed here by myself and it was the perfect location right by the falls entrance and you can walk to the cute shops in town. The people and staff were incredible , they had a great activities desk that arranged my airport transfers and activities that I wanted to do, and the rooms were very nice! The pool and outdoor eating areas were also incredible. Great staff and people and overall experience

Excellent accommodations in a great location within easy walk to the Falls, shops, restaurants, and center of town

Excellent accommodations in a great location within easy walk to the Falls, shops, restaurants, and center of town

Food was poor accommodation was average at best but very expensive

Food was poor accommodation was average at best but very expensive

Staff was amazing. Very convenient to Victoria Falls.

Staff was amazing. Very convenient to Victoria Falls.

Wonderfully friendly and helpful staff who go above and beyond to accommodate and aide in all matters. The lodge is immaculate in every way. My room was huge with cold a/c, a balcony overlooking manicured greenery, and a stocked complimentary fridge/bar, cookies and an espresso machine! In addition to the hotel room/property itself, a highlight is being walking distance to the Falls as well as shops and restaurants. I feel this is a BIG bonus over more out of the way lodges. In my room, all I felt was the tranquility of the hotel grounds - but a brief and safe walk put me at artisan craft shops and restaurants. In all, Ilala offers the serenity of nature without the dependence on cars and taxis to visit anything beyond one’s lodge.

Wonderfully friendly and helpful staff who go above and beyond to accommodate and aide in all matters. The lodge is immaculate in every way. My room was huge with cold a/c, a balcony overlooking manicured greenery, and a stocked complimentary fridge/bar, cookies and an espresso machine! In addition to the hotel room/property itself, a highlight is being walking distance to the Falls as well as shops and restaurants. I feel this is a BIG bonus over more out of the way lodges. In my room, all I felt was the tranquility of the hotel grounds - but a brief and safe walk put me at artisan craft shops and restaurants. In all, Ilala offers the serenity of nature without the dependence on cars and taxis to visit anything beyond one’s lodge.

Nice room, clean facilities and great breakfast and bar during the evenings.

This is a fantastic place to stay. Staff is great! Rooms spacious. View out the window or from our deck is wonderful and we see wildlife up close. Today we saw a mother warthog and her three babies.Wonderful experience. Recommend it highly.

This is a fantastic place to stay. Staff is great! Rooms spacious. View out the window or from our deck is wonderful and we see wildlife up close. Today we saw a mother warthog and her three babies.Wonderful experience. Recommend it highly.

Loved our stay here. Lovely architecture, friendly helpful staff, excellent food, comfortable accommodation and right in the Wild. Frequent animal visitors

The rooms all have views, there is a wonderful restaurant with both indoor and outdoor dining available, the grounds are beautiful, the common areas are large and a there is a very nice outdoor pool and bar. This lodge is centrally located to Victoria Falls and downtown shopping. Ilala Lodge was an added bonus to our trip to the Falls!

Great hotel. Wonderful location with easy access to Victoria Falls.

Great hotel. Wonderful location with easy access to Victoria Falls.

Overall my stay was wonderful. It was a bit disappointing the pool was not available every day due to renovations, but management went out of their way to arrange access to another hotel pool. When things go wrong it is the way they are handled that matters, and for this they get top marks. Very nice lodge in the best position in Victoria Falls. I will return.

Overall my stay was wonderful. It was a bit disappointing the pool was not available every day due to renovations, but management went out of their way to arrange access to another hotel pool. When things go wrong it is the way they are handled that matters, and for this they get top marks. Very nice lodge in the best position in Victoria Falls. I will return.

Fantastic location,great staff,delicious food!!

Fantastic location,great staff,delicious food!!

Excellent stay, very helpful staff advising on my onward bus trip to Bulawayo; fantastic breakfast watching the sun coming up through the spray from the Falls.

Excellent stay, very helpful staff advising on my onward bus trip to Bulawayo; fantastic breakfast watching the sun coming up through the spray from the Falls.

Amazing location. Would definitely stay there again. Service and food also was excellent.

Amazing location. Would definitely stay there again. Service and food also was excellent.

Very good hotel closest to the Victoria falls

Very good hotel closest to the Victoria falls

Ilala Lodge is a beautiful property overlooking lush landscape near the Falls (only drawback of being so close is you hear the constant helicopters during daytime). Service was great, room very comfortable. You are right in town so a short walk to the Falls, shops and restaurants.